Made 3 appointments the first one went well. The 2nd one I waited 45 minutes past my appointment…read moreand the was rushed out the door. My third appointment I showed up early, waited 40 minutes after my appointment while I was 1 of 2 people in the waiting room. Finally I got up and stated I was annoyed why should I make an appointment if it can't be kept and all the receptionist could say is "I know she's behind today". Maybe some decency to let patients know otherwise it's obvious your clients time is of no value to you.

From the owner: Alliance Foot & Ankle Care provides personal, innovative and compassionate foot and ankle care…read more Doctor Jaime Lyn Garber, board certified podiatrist, utilizes the most advanced, minimal invasive techniques to treat all conditions related to the foot and ankle. She also has specialized training in complex foot and ankle conditions. Our entire staff goes the extra mile to ensure every patient feels they are receiving the most individualized care.

On two different occasions, the Dr and/or office "Forgot" to call in my son's prescription. Both…read moretimes it took a full week to get them to respond to our numerous messages and get his medicine to him because of their lackadaisical attitude. Not Happy.

I went here then my reg dr said go to crystal run so he can monitor thru their system about foot…read morecare. I dint like crystal runs foot dr so i chose Dr Paul atlas whom I saw in middletown and then in monroe. This is the Dr you want an appt with. He is the most experienced and most knowledgeable and smart to help my feet. I am a diabetic so I need attentive care. I been to many. the medical assistant carol is nice and addresses concerns to the dr well and the receptionist is also nice. no bad experiences.

I had a very disappointing experience at the Monroe location due to the level of customer service I…read morereceived. The front desk staff needs to get retrained. Communication was poor, my concerns were not addressed in a timely manner, and I felt dismissed rather than supported. I understand healthcare environments can be busy, but patients deserve professionalism, respect, and clear communication. I hope this feedback helps improve the experience for future patients.

Went here on Monday July 14th 2025 for a follow up appointment with Dr. Lau. The reason why i made…read morean appointment quickly is because I needed clearance for my new hearing aids, and that audiologist suggested that I follow up with my doctor due to something. On the 7th, after my appointment, I had messaged my doctor asking for clearance for hearing aids and to investigate something called Type B. Applaud Dr. Lau for communicating effectively via the patient portal, and taking care of it right away. I went to this appointment with my mom, just so she gains a better understanding. Dr. Lau did a good job communicating with me about my past hearing test, and was able to put together the situation. He also used a microsope to look inside my ears for any fluid, and didn't find any. He also gave me all the information and prior hearing tests to back up the information. highly recommend Dr. Lau!

I went and had high expectations, the doctor was in such a hurry I hardly realized. I was…read moreencouraged to go to this man and he cut two of my toes while clipping and never even acknowledged that they were cut. He rushed out of the room and a young gal came in to eve out the nails and I had to ask for a band aid. Never would I return or recommend this practice.!!!

Recently broke ankle and metatarsal. Was referred to this practice by another healthcare…read moreprofessional. Had visits with 3 of the 4 doctors in the practice. All very skilled, professional, caring and clearly engaged with each other so nothing is missed in patient care or case history. Extremely thorough. Support staff of similar caliper. Most impressed. Not one single person in the entire practice discounted any question or concern of my care. Highly recommend.