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    Susie’s Wigs

    4.6 (7 reviews)
    Closed Closed

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    3 months ago

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    1 year ago

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    4 months ago

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    9 months ago

    Debra was instrumental in leading her team with customizing my 6th RW wig to create the look I wanted for my facial features! Excellent!

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    9 months ago

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    2 years ago

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    2 years ago

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    Kim's Wig Botik

    Kim's Wig Botik

    3.3(56 reviews)
    5.4 miSoutheast
    $$

    If zero stars were an option, that's what Kim's Wig Botik would get…read more My friend is going through chemo and losing her hair. We went to this store to try on wigs. She found what we were told was a dyable wig for $795. The color is far too dark for her, so she made the purchase based on their statement that it could be lightened. Jesse, the woman who sold the wig, said the wig could be dyed there or by a stylist. My friend has curly hair, and finding a wig for her has been a challenge. It turns out that the wig could not be dyed by a stylist. So we brought it back requesting a refund (and yes, I understand that they have a sign that says no refunds or exchanges; however, this was a purchase made on a false promise). My friend agreed to let them try to color it there for a very expensive price. The colorist did dye a small portion but then texted to say that while she was able to lighten that section, she would not dye the whole wig because she was afraid of the curl loosening. She glibly wrote that the wig was dried up front, waiting for pick up. We went to the store, but the manager was not there. The woman who sold the wig lied about what she told us. The conversation got heated, and we agreed to come back when the manager was there. We returned to the store last Saturday and met with the manager, Anna. She said she would make an exception and exchange the wig. Unfortunately, there were no other options in the inventory. My friend agreed that she would let them dye the whole wig, risking the curl. That's when they said they would not dye it because she was "too picky." "Too picky" because she chose a wig that she was told was dyable, and now they would not dye it? That makes zero sense. Then, the manager switched it to her being "harsh" in her requests. She was dismissive and clearly did not care about how she treated a customer. She refused to provide a refund. We left with the unwearable wig, $795, and made multiple trips to the store in hopes of finding a workable solution. They rudely refused. The manager and employees are deceitful, saying whatever will get them the sale, lying, switching stories, and giving customers the run-around. I am disgusted by the way they conduct business, especially as they are selling to people who really need an honest option and help. Please save yourself time, money, and energy, and do not purchase from them. In reading other reviews, we are not the only ones who they have taken advantage of. It's a shame this store is still in business. We have been to multiple other shops that are honest about their products, at Kim's Wig Botik - buyer beware. I am sickened at how they treated my friend--as if she was not going through enough. If this review keeps others from shopping there, then taking the time to share will be beneficial.

    I would 100% recommend Kim's Wig Botik! First off, when I called initially to inquire about a wig…read morefor our teenage daughter with Alopecia, I was given Anna's sincerest apologies for what we were going through. Fast forward to the next day and we went in to Kim's with a very discouraged 13 year-old who has already been through so much with this disease. Anna and Jessie were there, they put one wig on my daughter, a Daniel Alain Follea Rene, (which we were very familiar with after doing our own research) and my daughters face lit up! SHE SMILED!! We purchased the wig, and then they walked her through how to put on and remove it, went through products we would need to care for it and how to maintain it's beauty. I couldn't have wished for a better experience for a very frustrated teenager. Anna even hugged me before we left! 5 stars, all the way!

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    Kim's Wig Botik
    Kim's Wig Botik
    Kim's Wig Botik - Kim doing what she does best!

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    Kim doing what she does best!

    Jeannie's Wig Boutique - And ps- she said in 12 years in the business she's never been asked for a photo with clients. We couldn't resist. :)

    Jeannie's Wig Boutique

    3.7(6 reviews)
    6.3 mi
    $$

    Diana is a gem and we were lucky to find she shop this morning. I embarked with two young family…read morefriends who are going through cancer treatment and were looking for an esteem boost through a wig. At 14 & 21, wig shopping was something new to both of them. We were welcomed so warmly and Diana was amazing. She cared so deeply for both girls and helped to find the perfect wigs for each of them. Her prices are incredible and her caring 1:1 attention could not be beat. After visiting a different wig store earlier in the day (and feeling like we were being hawked wigs) this was refreshing. She wasn't about the sale- and that was appreciated. We ended up buying a wig for each girl and the boost in self esteem for young cancer patients was palpable. Thank you, Diana, for your care, generosity and time. We cannot recommend her enough!!

    I went into this store for the first time looking for for some help and information. There was…read moreanother client ahead of me that was being waited on. The store owner acknowledged that I was there and asked how she could help me. I responded that I would like some help and information about the products and services. The owner said she would be with me in a few minutes. The owner went back to the client that was already there and said that she hated people that come in looking for information because they never buy anything. I left the store after that was said and I will not be going back.

    Susie’s Wigs - wigs - Updated May 2026

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