Started recently to come here for lunch regularly. Food has always seemed mediocre to me (too much…read moresugar, too much salt, not the highest quality in the world for my taste), but it was basically okay, the staff were nice, the mood is good, and the location is very convenient. Today, though, I ordered an udon soup for lunch, which was simply too salty and sweet to even eat. I was very hungry, but still couldn't manage more than 2 or 3 bites. I have almost never returned food in a restaurant in my life! But this time I mentioned something to the waiter and asked if I could have something else instead. He said that I could if I paid for both the uneaten dish and the new one. I didn't want to pay twice so had nothing else and let him take the inedible (to me) soup away uneaten. So today, over a 9 Euro bowl of Udon, this restaurant has lost all our future business. We paid 30 Euros for my husband's sushi, my uneaten soup, and some water, and will never return. This is a type of customer service approach that I simply do not understand.