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Susan's Shoppe

2.7 (3 reviews)

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10 years ago

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Ross Dress for Less

Ross Dress for Less

2.3(6 reviews)
1.9 mi
•$$

I went there on the 1st of December great prices for babies and for our family. My daughter April…read moreMoore, suggested us to go there. I'm so glad my husband and I went.

I used to frequently go to Ross because every now and then I would find good discounts, but after…read moremy last visit, I won't be shopping there again. I had three items I wanted to try on; so, I went to the dressing room. I tried them on and accidently hung one of the items inside out. It was a solid white dress and, honestly, looked about the same either way. When I handed them to the dressing room attendant she told me, "Next time you're going to have to make sure you put the clothes on the hangers right side out." I began to walk away because of the way she snapped at me, but once realizing what she said I turned back around and replied, "you're getting paid, and I'm not." She says back to me, "I get paid to let you try the dresses on." I walked away and that was that. I get to the register and the cashier asks, "how are you today?" And I replied, "I was doing great until the dressing room lady was rude to me." The cashier did not respond, only looked down and said nothing. First of all, the store was not busy and the dressing room was empty. Second, there weren't any other clothes waiting to be rehung from the dressing room. Third, if your policy truly is to tell your employees to say such things to your customers, you need to seriously take a look at your costumer service practices. Fourth, the cashier should have heard my complaint and informed a manager, or at least have acknowledged my problem. Costumer service is easy, it's called BE NICE.

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Ross Dress for Less
Ross Dress for Less
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Susan's Shoppe - womenscloth - Updated May 2026

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