There was no wait. Staff were pleasant and accommodating. Waiting room was clean and well-spaced…read more Results were accessible very quickly. Highly recommend.

First of all I've been coming here for years when it used to be called Medical arts then they…read morechanged to Lenox Hill Radiology and I never had a problem Until now and so the new thing is to charge youand then you're supposed to fight with the billing department to get your money back when you know you're fully covered have a mammogram. doesn't make any sense to me this year service cost me $1300 when it should've been covered and they don't let you have the service done until you pay upfront. I called yesterday to have all my images put on a CD and all of my records because I am going to be changing to another company and they said they would have them ready for me at the desk so I came in to get my CD and of course they were not ready and I had a sit here for 45 minutes and wait for them to print everything up horrible service and I will never come back here again or ever refer them to anybody I'm disgusted

If you're afraid to get an MRI, try this place. The women here helped me get over my fear and were…read moreso reassuring. They have a mirror over you so you can see out and see them. They often ask if I'm doing ok and let me know how many minutes left. They also give you a device to press if you want to stop and get out at any time. The test is only 15 min.

Be prepared to wait - lackadaisical staff work with no urgency - leads to slow check in process and…read morea waiting room filled with patients that all look like they've been sitting there for hours. Do yourself a favor and try another location

This was my first visit to this location, and I came in for an HSG X-ray. Since the test needed to…read morebe done within a specific timeframe, I was glad that making the appointment and getting in during that window was fairly easy. Before the appointment, I was given clear instructions about what time to arrive, what medications I could and couldn't take beforehand, and what I needed to bring with me. I was also able to upload a copy of my prescription/referral ahead of time and was set up with a patient portal, which made the whole process feel pretty organized. Check-in was easy, the front desk staff were friendly and helpful, and I didn't have to wait long past my appointment time. The waiting room and facility were clean, modern, and well maintained, and there was enough privacy while changing and getting ready for the test. The technologist explained what was going to happen beforehand and was friendly, patient, and professional throughout. The test itself was mildly uncomfortable, but they helped make it much more bearable and a lot less awkward than it could have been. I never felt rushed, and any questions I had were answered. The imaging process felt organized and efficient, and I felt like everyone knew what they were doing. The radiologist also went over the results with me during the visit and explained that they would be sent to my doctor as well, which I appreciated. I had no issues with insurance, paperwork, parking, or finding the office, and check-out was easy as well. Overall, I had a very positive experience and would definitely use this location again and recommend it to others.

I hate these kinds of visits, however it was actually very relaxing and Kristina brightened my day…read moreup with her smile! I highly recommend this location. The staff was wonderful! 91733641ninenine

I filled out info on their website for an MRI at the Garden City location. Within a half hour…read more(after checking my insurance, etc.), Courtney called to set up my appt. When I arrived, Kristen was at the desk; she was helpful, friendly & on the ball (at barely 7am!). I came with docs that spared me from filling out info unnecessarily. Without hesitation, she scanned into my file, along with my doctor's x-ray. I was taken minutes before my set appointment time. Half an hour later, I was on my way with a CD of the MRI and a smile. It's been a very long time since any such facility has been this helpful, efficient & on schedule. Very happy & grateful.

They did a good job , very patient with me and tried to make me comfortable…read more For my MRIs

Dr Autz is absolutely the best. But…read more...... The wait times and cattle pens are unacceptable. Getting these tests should not be a 3 hour affair. My Dr neglected to send sono prescription and the woman with the big glasses said she had no time to call for the referral, but had time to gossip w her chair-mates. Poorly run, but seems to be the norm

I have been going to this facility for mammograms for about 8 years. Dr. Autz is empathic and very…read morepleasant. I recommend Complete Women's Imaging since the results of your testing are delivered, in person by the physician, right after the scans. I would have added a star if it were not for the interminable waiting.

I had several scans scheduled at your facility yesterday, and I wanted to take a moment to…read morerecognize someone who truly went above and beyond for me. Natalie was my X-ray technician, and I honestly can't say enough wonderful things about her. I was dealing with a concerning issue surrounding the X-rays, and Natalie was not only incredibly compassionate and reassuring, but also remarkably resourceful in finding ways to make me feel more comfortable. Her warmth, humanity, professionalism, and expertise truly shined through. She made what could have been a very stressful experience so much easier, and I'm extremely grateful to have met such a special person. Thank you, Natalie, for the kindness and care you showed me. You made a real difference, and I hope you know how much your efforts are appreciated.

My brother was not feeling well last month. Persistent cough. His doctor took an X-ray in his…read moreoffice, and was reading it minutes later. Do not expect a similar scenario at Massapequa Imaging; my wife's doctor suspects pneumonia, and ordered an X-ray. My wife had it done at Massapequa imaging Tuesday, mid-day. Thursday afternoon she called to find out where the results were, and was told no one had read them yet. My wife, while still coughing, managed to ask when her doctor could expect the results. Massapequa Imaging said they wound 'red flag' it. Which meant yet another 24 hours. That conversation took place 24 hours ago; still no results. We tried calling three times, but no one had the decency to answer. Our doctor called, but her call was not taken either. Massapequa Imaging dies not do their job; irresponsible and unprofessional are words that apply. Making an elderly woman with pneumonia symptoms just wait and cough. Massapequa Imaging responds to all of their bad reviews the same way: 'Sorry!' Saying sorry does not help one bit. It is not a professional response. Instead of sorry, how about just doing your job? It's just shameful.

Great experience for those with claustrophobic issues. You sit upright. I was given ear plugs for…read morethe noise and I had a t v to watch, time went so fast. It was over quickly. The tech did a fine job explaining what was going to happen. The office staff courteous.

My appointment was scheduled a week before for 12:15. I got there 15 mns earlier, at noon, I still…read morehad to wait for 1pm, past my time, to be seen. My poor husband came with me at noon, his appointment was at 1:45. They told me his appointment was moved up to 12:45. Can you beleive them, they finally took my husband at 3pm!!! Worst place for mri, scheduling is awful. So not organized!!!! They are running behind all day!!! 1 hour behind, that's all they say to everyone!!! They have no respect for their patients!!! People are sitting there hungry and upset!!! Bad administration & scheduling!!!