As a recent college grad who never dealt with insurance previously and someone new to the area, I…read morecannot say enough great things about this agency. I have worked with everyone in the office for various occasions and Michelle, Danielle, and Desiree are all awesome. They always work to find you the greatest deal on your insurance policies and respond quickly to any needs. They make a personal connection with you and don't forget who you are. It truly is the little things like that maintain clientele. I HIGHLY recommend these ladies!

Amazing staff, great service and they get to know all of their customers personally. Best insurance…read moreteam to work with!

I worked with Shadia Guzman on insurance and she was very knowledgable in what she was speaking to…read moreme about. She took the time needed to go through all the coverages she suggested for my situation. I highly recommend this insurance company as they care more about the people than just making a sale.

I spoke with shadia Guzman this morning about a policy we went through a lot of the stuff on the…read morephone she was rushing the hell out of me and very rude not answering questions evading questions that I had especially when a concerned money I paid for two policies prior homeowners and motorcycle and I paid both of them for the year and she kept trying to evade the monthly payment for the quote for the car insurance she was giving me she was very very rude and I told her I would come down to the office I live in another town and I drove there and just left because she was very rude and confrontational why I don't know because we were on the phone she said she's treating me the way I treated her and that's not very professional because I'm there as a customer trying to get something done and pay for a service so I got up and left and told her my money spends everywhere and as I was leaving her and her coworker had some things to say I didn't hear everything I just kept walking I would not recommend shadia Guzman or this place to anybody she's a fast talker and slickster

Horrible experience with this office and am potentially looking at legal action. I paid my loan in…read morefull within a few months. I never received my title and when I called to follow up I was told I would be sent a check to go to the DMV to get a replacement. Exactly what I want to do, visit the DMV. While inconvenient and concerned my title was lost somewhere with potential risk associated I was willing to look past it. I never received a check. I called again and was told we will send another check. I don't want a check I want my title! Due to COVID and losing a majority of my income I am unfortunately going to need to sell my vehicle to pay bills. I had a full cash offer for my vehicle and the sale has fallen through because I do not have my title. The DMV is closed and will remain closed for the foreseeable future. So I am stuck because of TItle loans incompetence and refusal to help.

Ok to be fair. As I may have been irrational due to the way the rep handled my questioning the…read moreother day I would give this place 2stars on the account of the place being clean and the office smelled damn good. Amber or something. I work hospice and am not one to really be in financial need however at this particular time I had lost a patient and my sons were graduating so needless to say the extra cash went a long way I was lowered in with a false sense of security as the representative I had initially dealt with was very reassuring she copied my reg and title than lost my original behind the safe I remember it very very specifically I was using the the desk all the way to the left as soon as you enter and I'm sure to this day it is still back there. She told me not to worry she gave me a copy. I was very pleased overall it was quick and easy . up until the end when the deed was done and my loan was paid off. Now that I'm attempting to get rid of the car they tell me that they never copied my reg as they don't need it. And that they had no copy of my title. I personally will NEVER use them again. As it left me with a bad taste in my mouth. However if you consider them as things happen in life. I'd STRONGLY recommend you copy ALL documents yourself and keep them with you. As you may be left with nothing. Very unfortunate. I do not wish to talk to customer service. I'm putting my experience out there for what it is. Take it for what it's worth.

The Randolph Insurance Agency is the best insurance agency I have ever used. They are friendly and…read morealways willing to answer every question. Everything is handled immediately, thoroughly, and correctly. I also like that they set expectations realistically, whether you are updating a policy, or filing a claim. I typically work with Connie, but everyone there is fabulous. I trust them 150%. If I could get everyone to switch to them, I would.

This is the best insurance company I have had. They are very informative and will work with you…read morefrom start to finish. Every time I call, I get a live agent that is well informed on any question I may have about my policy. They have walked me through things online and stayed on the phone with me until I got through any paperwork needed. I have had the Randolph agency for many years (Since I was in my teens) and wouldn't trade them for the world. It was easy to handle claims such as an accident, changing policy, adding coverage, and so much more. I highly recommend them to all friends and family. The Randolph Insurance Agency is the best insurance agent I have ever had!! If you have any first-time or don't like your current provider for Auto, Home, and even Life insurance questions, they are well equipped and patient when figuring out which option is best for you. The number one thing I like about them is how customer-oriented this team is. Highly recommend the Randolph Insurance Agency. Thanks again for all your help and for answering my many questions!

I won a jawbone jambox headset when mark was here at the philly auto show booth in january good…read moreheadset he did try to get me a quote for insurance all my policies renewed in may unfortunatly mark could not save me money this year will consider this agency on my next renewal will try again next year but this is a good agency.

Griffith insurance LLP is One of the WORST insurance agencies out there point blank. Tom Griffith…read morewho is in charge of the entire shebang is not only unprofessional but rude. Your mission statement holds you to a high expectation that "Tom" fell very short to. Tom made me feel as though I was at fought when I actuality he was at fought. Calling your client a liar and back peddling on your words is not some one who I would want to business with. After being a good customer for over two years. I am utterly disgusted at the customer service that I received from "Tom Griffith" and will NOT being recommending Griffith insurance to ANYONE.

Griffith Insurance is a very accommodating and helpful insurance agency. I am new to the adult…read moreworld and they helped me through every step. Without their help and professionalism, I'm sure I would not have received as good of a deal nor as educational of an experience as they gave me. Thanks Tom and the Griffith Insurance team!

My elderly mom sold her house and bought a condo. Rob Howard is the agent we used and he is…read moreawesome. He was patient with her and accessible to us when we needed. He was with us every step of the way and we truly enjoyed working with Rob. Even when she had a medical issue and was in after care from hospital he came to her to take care of business. He regularly asked about her welfare. I can't say enough good things about him. Rob made this selling and buying go as smooth as possible. Thanks Rob!