The insurance was fine but the owner and agents were not. A customer for many years, and when I…read morehad documented trouble and no response from newer agent the owner didn't have my back at all. Switched instantly and have been happy since.

From the owner: The Fiorelli Financial Group LLC provides superior quality insurance products and services…read morethroughout West Chester, PA, and the surrounding communities. We are locally owned and operated, and are committed to offering the highest quality products and customer service.We use a comprehensive team approach to help our clients understand the interrelated risks associated with their personal, financial and business assets. We have dedicated professionals in each discipline that brings a high level of expertise to our clients.Whether you are looking for an auto insurance policy, homeowners' insurance or a comprehensive policy for your business - we do it all. Our experienced team is ready to help find you the perfect insurance policy.

Sometimes I'm woefully technologically inept as a millennial, and trying to buy insurance online…read morereally exposed me until Linda saved me. I submitted an inquiry to the office and heard back within 24 hours. She was so exceptionally kind and attentive to my needs, helping me find the best rates while keeping a friendly conversation going the whole time. You can tell she enjoys helping her clients. I was referred by a friend and will continue the tradition and ensure to refer my friends to this office for their insurance needs! I was telling my dad how much she was helping me, and the only thing he had to say was, "Is she wearing khakis?" -_______-

I never write reviews but I feel I need to warn potential customers about Henry Nace and his…read moreoffice's negligence and borderline scam tactics. I moved to Pennsylvania from another state and needed to either 1) transfer my current State Farm policy to PA or 2) get a new policy with another insurer. I called Henry Nace's office and spoke to Sandra who gave me a quote for transferring my current policy to PA. It seemed a little high so I said I was going to get some more quotes from other agencies and would let her know. They next day she called me back with "great news"--she got the details of my drive, safe, and save record (State farm's phone app that tracts driving) and she could transfer my discount to the PA policy, saving me a good amount of money every month (~$40). Given this information I decided not to shop around and just transfer my state farm policy. Sandra told me I could keep using the transponder (bluetooth thing that connects to drive safe and save app) I had from a previous state even though a new one was coming in the mail. The message I got was just do as you've been doing since this is a policy location transfer and I was good to go...WRONG. Turns out the drive safe and save discount/record cannot be transferred from between states due to PA insurance laws. No one from Henry Nace's office reached out to tell me this, they just charged me more with no explanation. Also apparently I needed to use the new transponder and deleted and redownload the app. No one told me this, they sent me a few texts that were marked as spam by my phone, but I thought I have the app what are they talking about. I ended up losing the entire discount (~$50/month) because I didn't set up the app in time. I reached out to Henry Nace's office many times and they continually refuse to take any accountability for giving me incorrect information. I have explicitly asked for an apology and have not received one, they continually to blame me and deny any wrongdoing. I have filed a complaint with state farm corporate and have switched to another agent in the area. Prior to this I have only had great experiences with state farm so I recommend using another office.

There are many companies who want your money to provide a service. Not many look at your personal…read moreneeds and find simple,safe and money saving solutions. John Beardsley Farmer's insurance helped me find plans that fit my budget with careful explanation. Convenient free parking, clean organised office space and friendly staff to answer all your questions. I'm very happy I found this insurance company to helpme save time and money but most importantly plans that cover me, my home and cars

Collision with a deer. Every step of the process was excellent. John, himself, claims adjuster and…read morecollision repair shop they recommended. Car totaled and got a very fair payment for my car. Call John Beardsley.

I've actually had Allstate since I was 18 years old with my first car. Dave's office is quick to…read morerespond and I'm not sure if it is just because we have never had any accidents (other than pot hole/deer related issues) but we've always gotten the best rate from them compared to other companies. I do check competitors annually. And with the pot hole damage and fender bang to miss a deer, the response was super quick and I hadn't even realized that a rental car was included when the car was in for service--the fender damage required a few days stay. And none of it affected our rates. I would absolutely recommend them!

As a former 30-year customer, my advice is simple: run--don't walk--away from Allstate…read more Over three decades, I filed only a handful of minor claims. Two were handled appropriately, but one was an absolute mess. The adjuster was consistently unprepared, late, unresponsive, and unable to answer basic questions. At one point, I was quoted hundreds of dollars for a repair I knew cost less than $20 at a hardware store, justified only by "that's what the system, Xactimate, says." That experience alone raised serious concerns about how a major claim would be handled. Unfortunately, I eventually found out. After a winter storm, I noticed a small water stain on my ceiling. Upon inspection, it was clear there was a significant moisture issue in the attic--every sheet of roof plywood was wet. Despite this, Allstate determined it was not a "new issue" and denied coverage, leaving me responsible for a full roof replacement costing over $16,000. For context: I've lived in this home for 20 years, the roof was only 13 years old, and there had never be

I've had Chris for years for my homeowners insurance. I don't think I've ever spoken with Chris…read morerather someone on his team, always someone new so there's no consistency. When I moved I was shopping around again for new homeowners insurance and called them up for a new quote. The woman on the phone was short and rude with me and hung up before I could also ask for a car policy quote. So I called back, no one answered (they never answer the phone but always return the call). I called back after 24 hours of not hearing back and left another message, about 8 hours later the woman called back at which point I finally was able to inform them that I also wanted a car policy quote. It's been an additional 24 hours and I still don't have a quote from them! I've called 5 other insurance places and received a quote from every single one of them within 2 hours of calling the first time. I ended up going with another company who's agent was responsive and had competitive rates and great coverage.

Honest and exceptional state farm office. Chris works very hard to help you in any situation. He is…read moregreat at finding the best options for you. We needed insurance for our teenage son and in comparison to many other quotes... he got us the best premium with good coverage. It is also a personal business transaction where you are speaking directly with the owner of the franchise. This makes a tremendous difference in communication and care when compared to internet quotes or 1-800 #s most companies have.

Joe Ritter has been very helpful and curteous. I would highly recommend him for anyone trying to…read moreuntangle the Medicare maze!

I am disabled and needed help in finding the right medical insurance for me for the 2019…read moreyear..Joseph Ritter was ever so kind, very patient, knowledgeable and helped me pick a plan right over the phone! Soo convenient for me and he explained everything about every question that I asked..He also enrolled me and took care of everything for me, so professional and caring too..I would give him 10 Stars, excellent service, thank you, Mr. Ritter!! Im so glad that I found you! Thanks!!

Good team that responded fast and accurate to my insurance needs. The quote came quickly and after…read moresome tweaking offered me a good deal.

From the owner: Our Mission is to be the Community's first choice for quality insurance and financial products. We…read morefocus on You! We help you insure what you've worked hard for by providing Auto insurance, Home insurance, Life insurance, and Health insurance in West Chester, Chadds Ford, Glen Mills, West Goshen, Kennet Square, Thornton and Downingtown. License #: PA-636284, DE-1348175, NJ-1542848

The agent was quick to service us. We had a danily emergency and he got to us immediately!read more

From the owner: ETHOS agent for Term & Whole Life Policies fwith No Medical Exams. Approval within 24 hrs…read more Go to link below to get your free quotes in minutes. agents.ethoslife.com/invite/288f5 Also provide Mobile Nobile service as well. Use QR Code to set an appointment or ask questions

I contacted 5 Star for quotes on Homeowners, Auto and Umbrella when my current policies were up for…read morerenewal and Joe worked diligently to try and beat their rates.

I recently decided to survey the insurance market for homeowners and auto coverage. We'd been with…read morefive points for several years. We found a more competitive coverage by ourselves and notified the firm that we would not renew with them. Subsequently, the owner accused me of lack of ethics for purchasing our insurance from one of his employees who had left his firm. I told the owner truthfully that I'd had no correspondence with his employee; he subsequently indicated I had lied to him. His approach to customer service was the primary reason why we decided to look elsewhere. Approach with care.