"I have been extremely pleased with my experience at Westside Campus of Care. The staff truly goes…read moreabove and beyond to ensure that all residents feel safe, cared for, and at home. The environment is warm and inviting, and every member of the team shows genuine compassion and professionalism. I appreciate the thoughtful attention given to both the physical and emotional needs of the residents. It's clear that the management prioritizes a supportive community, making it a wonderful place for anyone looking for quality assisted living care. I wholeheartedly recommend Westside to families seeking a nurturing and secure environment for their loved ones and would like the personally thank David for his extra caring spirit towards my family at Westside. Thank you!!

Worst customer service ever! I phoned today and the receptionist answered. She didn't know how to…read morelocate the information I was requesting. Someone in the background told her to "just hang up the motherf*&@# phone and she did.

Dr Manny Trevino was extremely thoughtful in his care as well as insightful with how he explained…read morethe "why" for the care he was providing. We tried his new deep oscillation magnetic therapy that helped a bunch with my knee pain!

Dr. Martinez was very informative and more importantly listened and responded to my concernsread more

This was my second cardiac work up to do with Cottonwood Cardiology. They are such a dream to deal…read morewith as they get you checked in and back to see the doctor quickly. Emily performed my EKG and took all of my information. I use Dr. Rothkoph and he is professional and has an excellent bedside manner. Beatrice was able to get my stress test done in a timely manner. Dr. Rothkopf told me I don't have to come back for another five years so all is good with me! I highly recommend Cottonwood Cardiology and and staff to take care of your heart!

I have received the outmost care from the Doctors, Nurses, and staff . So grateful for all the…read moresupport and care I have received. Today I wen to have an echo done. Jay, gave me the echo he was so kind, sweet, most attentive...Took his time. Talked to me, we actually had a great conversation he was very informative and helpful. He was wonderful!!!! Lilia Garcia

On March 4th, I looked up Doctors that are LGBT friendly, as I needed prescription refills and I…read morehad some questions about prior authorizations & how the process works since I was looking to distance myself from my current PCP because the appointments are so far out. I scheduled the appointment for March 6th originally @ 2:30 PM. Mind you, I was shocked that I could schedule an appointment so quickly for just a couple of days out. But when I received a call from the office stating that although 2:30 PM wasn't an available time slot and I needed to change my appointment time to 1:15 PM on the same day without a confirmation, I knew something was a bit off. I went with it. That same person advised me that they would send me a link either via email or text to fill out the patient forms prior to my appointment, but I never received either. I drove to the location and was immediately flabbergasted with the lack of English text on the glass exterior to direct patients to the receptionist area. I literally had to ask if I was at the right location (not that English should be the default, but translations from Arabic would be nice for non speakers). I asked the first person I saw if I was at the right location, and once she confirmed I was supposed to be there, I advised her that I had an appointment @ 1:15 PM, and I gave her my name. She asked me for my drivers' license and my insurance card & I was prompted to have a seat. In about 5 min, the same young lady I spoke with walked up to me (in front of several other guests around) and said, " Sir, I don't have you on the list for today..." I was so shocked that she misgendered me to my face and acted as if there was no need for any privacy - as if she were entitled to tell me and announce loudly who she thought I was! I stated that I'm not a sir (since my drivers' license has an F), but she stated I needed to speak up since she couldn't hear me. (Conveniently, in front of others, which could jeopardize my safety. She was now standing right in front of me and the other patients!) She was obviously trying to embarrass me. I simply asked her if she would like to hear the phone call I'd had with the person that rescheduled me at 1:15 PM on March 6th, but she said that she had me on the schedule for March 10th. Once again, I offered to play her the recording of my conversation, according to which I was scheduled for March 6th, but she stated that she did not have me in the system for today. So I just asked her to cancel any appointments and told her I would go somewhere else. Awesome Care Clinic is listed as LGBT friendly on the following site: {https://www.pride214.com/gay-friendly-doctors}. This is indeed a lie! If you are a part of the 2SLGBTQIA+ community, please don't bother utilizing this location as a resource, as you may be putting your safety at risk! (Audio available upon request)

This Doctor is very knowledgeable, respectful, kind and easy to talk to. The other medical…read moreprofessionals are the same way. You will leave feeling blessed. If you do have a problem they are open to hearing you out and kindly not only resolving problems but also evolving their services for the better.

Dr. Katie Mastrogiovanni is the best doctor, ever! She came highly recommended from 2 different…read morefriends. Dr. Katie is very friendly and caring, but when anything is wrong, she takes it very seriously and does her best to figure out what is wrong and keeps working on it until you're all better. I've recently moved to California, but I even went home to see Dr Katie when it was time for my annual check-up.

Dr. Mastrogiovanni is a friend of my parents but she has also been my doctor for about 5 years. She…read moreis a very kind and genuine person. She always makes you feel extremely comfortable and well taken care of. Dr. Katie always does her job thoroughly and makes sure that if you have a problem or health situation, she takes care of it before you leave her office. Not only is she an amazing doctor but she has a great office staff that is always there to help and more than willing to sit on the phone with you to make sure all your questions, comments, needs, and requests get taken care of. I don't honestly think you could find a better person to take care of your health. She is a mom as well, so she understands the needs of small children and families. I highly recommend Dr. Katie to anyone looking for a family care doctor in the plano area!

Amazing Dr. Unfortunately, he is no longer with Baylor Scott and White in Irving. If anyone knows…read morewhere he went, please let everyone know. Many of us are out of our Great Dr.

Dr. James Havemann has been our family doctor in Valley Ranch for almost 10 years. Although we've…read moresince moved to Dallas, we still make the drive over for his care. He remembers details about our family and has a calm and pleasant demeanor. He always walks me through any procedures and is very thorough, so we feel safe in his hands. The specialists he has referred have always been fantastic, as well. The office is clean and neat, and the staff is friendly and fabulous. If you're feeling under the weather, book an appointment with Dr. Havemann.

Very warm welcome; guidance on completing the check-in process at the kiosk is helpful. Bring your…read moreID and insurance to scan the cards yourself! Have your designated driver's name and number ready to enter in as well. Super friendly staff, tons of warm blankets at your request. When the procedure is over, snacks await! The quality of care made up for the miserable SUPREP for the Colonoscopy. I felt well cared for for what otherwise is a very blah experience in life.

Was my second time at location with Dr Mehta....I know this isn't the most enjoyable thing to do,…read more but both appointments went great and I was very comfortable from the minute I entered until the moment I left. Prep instructions and reminders were helpful and follow up was nice. I had zero complaints last time and zero this time as well. Staff is great and care is excellent. I would not go anywhere else.

Awesome experience The nurses were prompt and helpful…read more Clean rooms and fast triaging! I was in and out within 11/2 hours.

Charged 8000 dollars to take stitches out and get antibiotic and tetanus shot. 130.00 dollars for…read moretwo pumps of soap to wash with.