A sprinkler head broke and was spraying everywhere. They came that day and fixed it for a very…read morereasonable price. It took very little time, so I asked him to look at the rest of my sprinkler heads. He said they were all fine, but he showed me some things that were wrong, and I asked him to fix them and he did. Again, charge me a very reasonable fee, he was professional and knowledgeable. It was as good as it gets. Wonderful service.

They're really a great group of guys, they were quick and efficient. They are also great bang for…read morethe buck they are now our go-to

Great experience with purchase and install. Also a laminate flooring repair. Super reasonable about…read morethe pricing. Highly recommend! Install teams were super nice and fast. Thanks Dean!

Walked into The Carpet Man on Saturday and my floors were installed on Thursday. Shiloh was a…read morewonderful salesman and an even better installer. My floors are perfect!!

Did a great job with carpet and LVP. Lots of great selections and good prices. Installers were very…read moregood. Excellent customer service. Thank you!

I am still searching for materials for my upgrades to my kitchen & bathroom (and I not a shopper…read moreso this is stressing me out). My five stars today are for Nikki and Parker. Their customer centered approach and value to allowing a customer to find what they want many times over I go back and look at the same thing and they were so patient which was commendable. Without judgment they continue to assist me in trying to find what would be best for my design. I did expressed to the two of them that their website was most unknown user friend however they made up for it by how they treated as if i was the most important customer! The store has a large selection and their prices are in relation to other venues in town. What was not in the store was on line so options beyond means! I want to commend Nikki and Parker for being knowledgeable, professional, and customer centered. They are true assets for this store.

So thankful for Jim and his crew. Within 24 hours they were able to stretch the carpet of 3 rooms…read moreand carpet in less than 3 hours. Reasonably priced and highly professional. Highly recommend.

Mike was able to get out the same day and did a fantastic job fixing the carpet damage caused by…read moresome cats. He was very thorough and the carpet looks the same as when it was first installed. Great job!

Doug Truluck was super helpful in selecting a small rug for my son's college room. Even though it…read morewas a small project, he helped us select the right product and size. I look forward to trusting them with larger jobs in the future!

I've worked with the Carpet Man flooring a few years ago. They replaced my carpet. This time we…read moreneeded hardwood flooring for our bedroom & closet. Steve helped us out & did a great job in matching the new hardwood floor in our bedroom to the flooring with the rest of the house. Two guys did all the work. They moved furnitures for us. It took them 9 hrs to complete the work. They did a beautiful job. I recommend Carpet Man flooring.

Ryan helped us pick everything out. He was super patient with all my questions and made sure I got…read morethe look I was going for in my kitchen. The men that did the work were so professional and have great craftsmanship. The kitchen is beautiful!!

The worst possible experience. The sales person Nikki was told that I would not be in town to pick…read moreout the slab but that I wanted a white vanity with a white vanity top. She sent a picture to verify what it looked like. When delivered the top was yellow greenish and certainly not matching the cabinet that they made. She refused to replace it or the shower bench or offer compensation in any way. She was extremely rude and aggressive. She said if I did not pay in full they would put a lien on my property. Avoid her and this company at all costs. I sent multiple pictures that clearly indicated what it looked like to no avail. Even the drawer to the cabinet was a piece from another project as it had hinge holes drilled out. She refused to replace the door as well. Just a terrible experience from someone who just doesn't care.

I had Florida Empire Plumbing dispatched by my rental company twice to correct a plumbing problem…read morein an older house. Both times, the team was professional, respectfully, and interactive with my youngest son's curiosity and energy. The reason for both trips was not to do with anything on site but dealt with the business contract with the rental company. I know the first team would have stayed until the job was completed if they were allowed. I will recommend Florida Empire Plumbing to anyone and everyone in the NE Florida area based on their excellent same day response time, work ethic, and communication of the situation.

This company has an extreme lack of communication; it took 3 days to repair a faucet. Repair…read morepersonnel came out on a Monday, stated they didn't have the parts and they'd be back either that day or the next. Wednesday rolls around so I reach out to see what the hold up is. Apparently they had forgot about me, and was now trying to reschedule me for a future date. I kept trying to explain that I've already taken 3 days off work to be home when the fix was promised to be done within two days, an employee over the phone stated, "come get this phone before I cuss this b!t*h out". Do not recommend at all!!!!!

After storm Elsa we had some water intrusion in two rooms - the conference room and the office…read moremanagers. We called Servpro to help us mitigate. Before they even showed up they quoted us a complete removal of carpets for the two rooms for over $3K. We decided NO to the whole redo. After they came & assessed what we needed & wanted, they verbally quoted the price & made us sign on their IPAD without showing us the quote. I had to ask them for the written quote which finally arrived after over 2 hours. Big surprise the quote was $500 more. Also they never told us that they'd charge us $150 for an emergency call. No wonder they were so happy to come quickly. We would have gladly paid had we not felt we were taken for a ride. We had another company do the same work early this year at a fraction of the cost. So I know what to do next time.

I'm sorry to say that I didn't get the best service from them this time. But maybe it's because it…read morewasn't an easy problem to wrap your head around. In my neighborhood there are at least 4 stray cats. They were marking their territory on my back door, causing the most horrific odors. After trying to resolve the issue myself, I gave in and figured it was a CATastrophic enough problem to call the pros. Well, they were very long in responding to my request for help. The technician was late arriving and late to give me the requested estimate for the odor repairs. He suggested a physical gut job. Which, when you smell the place, you would have thought he had to be right. So from removing all the dry wall, replacing the washer and dryer and seal coating the garage floor where the cat's did their damage, it would have cost me about $2500. (Minus the cost of replacing the washer/dryer). Get this though... I happened to be at walmart buying another gallon worth of Enzyme to clean the cat pee again, when it dawned on me... My co-worker owns some properties. Ask him how he cleaned up after people that owned cats. The solution: An OZONE machine. From amazon I bought a simple one for $70 bucks or so. Three treatments at two hours per treatment and the smell was totally eliminated. So, maybe ServPro forgot about that trick, didn't know about it, or were just distracted from work and didn't consider that they could have had my business if they had thought about just zapping the odors with the Ozone machine. Sorry for the poor feedback guys, but maybe next time I need you, you'll be able to come up with a better solution.