The ladies who greet you upon entering are pleasant enough, of course; that is because it is…read moretheir job to sell glasses. I found it necessary to return to the store for adjustments three times. Each visit was tense with one of them telling me on visit number two, "You know that everyone's ears are different and glasses will sit differently." The problem with the statement is that the other pair of glasses I purchased at the same time fit perfectly after adjustments. I, also, have worn glasses for 55 years and know when something is not right with a frame. I am heading back for visit number four because, after todays adjustment, they are still not correct. I'm going to hold them accountable for fixing my frames and find a different optical store for my next prescription.

I love this location! Crystal is an absolute lifesaver! I was having trouble taking my contacts out…read moreand she patiently walked me through it. I was panicking but she calmed me down completely! 10/10 recommended!

Amanda was very professional and courteous when I shopped for glasses. The entire staff is very…read morefriendly and helpful. I always support this Walmart for my optical needs. Thanks for being so awesome!! Brandon and the other young lady is awesome as well.

I'm now in my third year of coming to this location. After my first review, Heather (the office…read moremanager) reached out to me. That meant a lot, so I thought I'd stick around. Last year I had minor issues while picking up my new sunglasses. The lenses were swapped. They fixed it, so not a huge deal there. We're all human, mistakes happen. My complaint is for June of this year. Dr. Garcia was great. He adjusted my prescription since it said it was under corrected. Fine, eyesight can change, I don't have an issue there. I picked out a new pair, and picked them up. I tried them on, and I couldn't see a thing. I wear progressive lenses, so it seemed like the measurements were off. One of the girls checked my measurements and agreed they were off, and sent them off to get them fixed. Got the new pair and tried them out and the same thing. I asked if I could swap the frames, since maybe they are not a good fit. She said fine. She didn't offer to help me find anything new, so I found something and crossed my fingers. Fast forward to now. It's now 3 months after my initial appointment. I go in the third time to get my new glasses. I tried them on and they seem a little bit better. The girl at the front desk (the same one that helped me the last few times) said to just give it time to adjust and to try them on when my eyes are rested. I also mentioned that they feel a bit off, I thought they maybe just needed to be adjusted. After adjusting the nose pads, she said to just try them out and come back if needed. I don't want to come back a 4th time! There was another technician sitting at one of the desks with no customer (the office was empty) but there no offer to assist either. I finally just walked out. The office staff (especially the girl that helped me several times) is not very helpful. I always feel like I'm bothering her and that she doesn't want to be there. I was also told that Heather would contact me about the difference in my glasses and I never heard back. I don't know if I owe more money, or if I am owed a refund. These new glasses still don't feel right. I'm struggling to find the "center". They do need to be adjusted, since they are digging into my ears. For that, I'll just go to a different eye place for assistance. Hopefully I can find a place that will actually take the time and care to assist. At this point I don't know what to do. I've worn glasses my whole life, and I've never had an issue like this before. Transition period yes, but never the struggle to find the "center" of the glasses. It's been over a week, and I'm still struggling. I'm beyond frustrated.

The MyEyeDr staff are always careful to assist you in the appropriate selection…read more They have a large display for our 11 year old Granddaughter to chose her adorable eyewear ....... Thank you for the quick turnaround.

Stanton Optical in Cartersville is the absolute best eye care office I've used. They are thorough…read moreand knowledgeable. The staff members who greeted me and set me up for my exam were so kind! The sales manager, Billy, helped my husband and I find the contacts that worked best for us. The contacts that Billy suggested for me are the best ones I've ever used. They also offered a service add on to my glasses to get the lenses thinner. My vision is extremely poor, but these are the thinnest lenses I've had in years.

Great service took my daughter here got two pair of glass for cheaper than what's around. She end…read moreup breaking them few months was fairly cheap to get them fix and was repair within two weeks. Great staff!!

This is my 2nd year going here for glasses and I really enjoy this place. I saw Dr. Ingle I think…read moreis his name, he was funny which I loved all my other eye doctors in the last 15 years have been dry. I found 5 pairs of glasses I loved, so the options are awesome. The whole team was nice and explained everything. I will continue to go here and now I know to ask to see Dr. Ingle!

Was told my out of pocket was $25 for new glasses and insurance would cover the rest. Six months…read morelater I get a bill for $40 saying insurance did not cover that amount. Seems like a bait and switch. Won't be back.

I've been coming here since I was a child on an off. Very reliable office and good front desk…read moreservice. Dr. Thompson is great and Delta at the front desk has been very helpful in getting my order for me!

I highly recommend Eyeworks! I have been going there for years and have seen both Dr Hood and Dr…read moreThomson and have been very pleased with the care I have received. Also, the front desk and those that help you decide on new glasses have always been pleasant and helpful.

My mom went yesterday an hour early on her scheduled appointment. So she arrived at 3:30pm and…read morewaited for 3hrs but was never called. She was told that if she could not wait just reschedule her appointment!!! Wth was that!!! Aside from that she was also supposed to pick up my sister's glasses but it was delivered to another location!!!! What kind of customer service is that!!! Ridiculous!!! We will never recommend or come back again! This could have been a ZERO star!!!!

purchased Armani frames and after 6 months the ear piece came off.Took them in and Male Staff…read moremember stated he tried to sell me warranty, he remembered, and I refused. BS... Nothing I can do but pay for new Frames. Not ever from this place again. Same Staff person had messed my wife's order up as well.

This place never disappoints me with their wonderful attitude and great customer service. I…read moresometimes feel like I'm a difficult customer, but they never give up until I am fully satisfied with my glasses and my fit.

Just wanted to write a quick review on this place. I have seen Dr Julie Poteet in the past and she…read moreis amazing. She also specializes in Macular Degeneration which should always be a concern for anyone. She can talk to you about preventative means. I have also seen Dr Brian Mays giving that I wasnt able to get a rushed appt with Julie (poor planning on my part). That being said Dr Mays was thorough and awesome. Good to know there are two phenomenal Optometrists over at MyEyeDr in Cedercrest Acworth. Highly recommend both of them.

My daughter is a patient here and buys her eye glasses here…read more I have a pair of Maui Jim sunglasses and my grandson twisted the arms of them apart!! So my daughter recommend I take them here to see if they could fix them- so I did! I left them on the condition "we may not be able to fix this" but I knew they would be more successful than me!! Less than 30 minutes later they called me and said they were ready!! Yay!! They were so helpful and pleasant! I would definitely go here if lived in the area!!

UPDATE: I've been coming to this eye doctor for over six years and have always been generally…read moresatisfied with the care. The staff on the glasses side even know my daughter and me by name -- that's how long we've been patients here. Unfortunately, my recent experiences have been extremely disappointing. At my last visit with my 3-year-old, I arrived at 9:40 AM and wasn't finished until after 11:30 -- nearly two hours of waiting. I understand that delays can happen, but this level of disorganization, especially when caring for a young child, is unacceptable. When I came back for my own appointment, I waited over 30 minutes in the lobby before even being seen. I always arrive on time or early and schedule the earliest appointments possible to avoid long waits, but that clearly didn't help this time. It's very disheartening, because over the years I've purchased at least five pairs of glasses, two pairs of sunglasses, and two pairs of glasses for my daughter. I even planned to get another pair this month. Sadly, after these last two experiences, I've lost confidence in the practice. My family and I will be taking our business elsewhere, and my mother -- who was planning to start coming here -- has now decided not to. I truly hope the office takes this feedback seriously. Loyal patients deserve better communication, organization, and respect for their time.

This place is just too expensive. I have insurance, but they don't cover anything. I usually walk…read moreout and spend about $600. The people are friendly, although I'm usually waiting while they're talking to friends or family on the phone.

I had to schedule an emergency appointment and they were the only ones to accommodate me the same…read moreday. The receptionists are so kind and always have a smile on. Dr. Kelly was phenomenal. He made sure I left feeling better. Highly recommend!!