Patient care at this location is subpar. I am unsure if it's specific to the demographics in this…read morestate, but I have never encountered such rudeness from individuals receiving lab services. I will not be returning to this location. The lady who was rude had her photo posted online.

Minimal wait time, you can make an appointment. Very gentile. Clean office. Check-in by computer in…read moreoffice.

went in for an exam and they approved my insurance company over the phone but when I got there it…read morewas another story and they tried to charge 180.00 dollars. i guess they don't like veterans at all.

This is my favorite place to get lab work done in the valley!…read moreI have been coming here for 2 years to get titers, TB tests, and other blood work for school & Juanny's Lab has always been professional, friendly, & have lower prices than most clinics. They are courteous enough to tell you ahead of time when they will close & time frames for your convenience.

Very impressed with the staff there. I am new to Texas and didn't know what to expect. They were…read morefriendly, efficient and professional.

The staff was efficient, I came in for a check up and was in and out, the MA that took me in was…read morefriendly and very professional! The staff was great, the clinic was very clean. I would definitely recommend this location if you don't want to wait forever and just want to be treated carefully and accurately.

I called and asked if a certain lab was available for my mom who suffered from illnesses and is…read moreelderly. They told me as long as I'm by there by 4pm my mom can be seen. I get there at 3:30 after getting my mom down from the car into her wheelchair and going inside, they tell me sorry they have too much paperwork and are not seeing any more patient. I asked to speak to someone else, she said I was not able to. if I could rate this place lower than a 1, I would. don't go here, give your services to another business.

Been going here for years. They always great me by name. Very professional. Never have to wait. I…read moredon't know what happened to those other 2 reviews but I have never had a weird experience. Always polite.

Went to Urgent Care this morning on Alberta in Edinburg…read more Joanna was Awesome and helped me out on and beyond than anyone one ever has. She thoroughly diagnosed all the issues I had and took care of many them immediately. She then fully described all in detail and prescribed everything I needed to get healthier. I have been sick for two weeks and now after this initial visit, I already feel better. Joanna, Thank You!! Thank You!! I highly recommend Joanna and Urgent Care on Alberta in Edinburg!

was turned away AN HOUR BEFORE CLOSING because they were allegedly "too busy."…read more Zero patients waiting. Zero patients checking in. Just vibes and paperwork, I guess. If your office stops taking patients that early, say that instead of pretending you're overwhelmed. Front desk staff (Victoria) was rude and unprofessional. Overall experience felt lazy, misleading, and a complete waste of time.

Office in Mission refused to accept email pdf of the lab orders. They MUST be printed. Every DHR…read moremedical office nearby (all 3 next door) refused the kindness of printing the single page lab order. The parking area available in the Mission office is horrible. After driving around I was able to park half a block away and walk, but it was so sad to see the older people who could not walk so easily and the only parking was far away from the office. So many office buildings in this area and the available handicap parking is minimal. This is a disservice to our elderly and it's upsetting to see this.

09-14-24 on a Saturday. I come in about 30 minutes after they open. I was waiting in line and…read moresitting for minutes. I'm hypoglycemic and fasting for 8 or more hours. There were people behind me. Some of them needed a 2-3hour glucose testing and because they close at noon it was convenient for Alexis front desk staff to text her supervisor to let her know. Because she's not going to be here later. So the wait in line and sitting for me was useless because they skipped my labs so they can do the people behind me. (Yes, I know I run the risk of being here with a wait time and that there is going to be people before me and that it's a process. But when I come in at a certain time because I know I need to be here early and the staff gives a sooner pass to irresponsible people it's very upsetting and unfair.) There has to be a better process for situations like this.

This is a review about the doctors and P.A.s…read more They are caring and put the patient first.

Not happy. I had a telehealth visit with my PA Edgar Garcia on Friday regarding blood work. He was…read moresending my prescription into my regular pharmacy however I told him they were closed over the weekend. He informed me I needed the medicine before then and what other pharmacy I would like. I told him Walmart Pharmacy in Edinburg off of 281. i hadn't heard anything else from Mr. Garcia or the pharmacy. On Saturday I called the pharmacy to see if the prescription was ready. The pharmacist proceeded to tell me that he tried calling the doctors office because the prescroption is not covered by my insurance. The out of pocket cost was going to be over 500 dollars. He said if we could call the office as well to help out. Well it's a Saturday and they aren't open so I had to call the answering service. In this case they only send the messages through to the on call doctors if it's a life or death situation or what they consider a medical emergency. Well my case is a medical emergency since my potassium is at a 6 and it needed to be lowered. The answering service sent my message through to the on call doctor, which was supposed to be that I needed a cheaper medication that the insurance would cover. Later on I received a message from the on call doctor which i am assuming was PA Adam Ortega wanting me to review the medication. The medication was the same one that had been sent and it was sent to the pharmacy that was closed for the weekend. In other words he didn't even open or read my chart. I then called back to the answering service and left them another message that I needed a cheaper medicine than what is listed and it was to be sent to the Walmart Pharmacy in Edinburg off of 281. The answering service guy said he would send it through and said if the doctor feels this is an emergency he will contact you back. Well I never received a call back or a message back from PA Adam Ortega. It's now Sunday morning and I am without the medication I was needing to lower my potassium since Friday and before Monday. I am going to have to go to Walmart and purchase this medication that is over 500 dollars out of pocket because someone isn't doing their job by reading the chart correctly or by picking up the phone and calling the patient directly. I've always been happy with VMAC and PA Edgar Garcia however, not this time with PA Adam Ortega.

Did not have female nurse present during echocardiogram performed by male on female. Was instructed…read moreto put clothes back on while male radiologist had back turned but still in room. Make sure they check your benefits the day of the appointment. I was overcharged $217. I called two weeks after appointment on 3/30/21 asking for status of refund. They said someone would call me back within 2 days and they never did. On 4/9/21 I called and spoke with Nicole. She said she would get back to that day and never did. I called 4/29/21 and spoke with Melissa. I was told it takes 10 days to receive once they issue refund but it depends on when they issue. Texas law states refunds should be issued in 30 days. Not professional in any way, shape or form.

I wrote a bad review once before. I gave them a THIRD opportunity, I just had a Pulmonary CT scan…read morethat needs to be redone This is the second time I had another doctor reject the scan from Optimum Imaging and the last review was for their lackluster effort to see the patients in a timely matter