Our 3 1/2 week stay at the Ronald McDonald House was nothing short of extraordinary. Our son Ethan…read morewas in an accident. After 4 surgeries to try to save his foot, he ultimately underwent a below the knee amputation. During what has been an incredibly stressful and overwhelming time for our family, we were welcomed into a place that felt warm, supportive, and truly comforting. From the moment we arrived, the staff and volunteers went above and beyond to make us feel at home. Their kindness, compassion, and attention to detail did not go unnoticed--they created an environment where we could focus on what mattered most, knowing that everything else was taken care of. The house itself was beautifully maintained, clean, and thoughtfully organized. Every space--from the kitchen to the common areas to the private rooms--was designed to provide comfort and a sense of normalcy. The meals, amenities, and little touches throughout the house made a huge difference in our daily lives. What stood out most was the friendliness and compassion of the entire staff. Phil, Jitka, Barbara, Tara, Brylee, Ana, Katheryn, Krista, Ashlyn, Karen- we love you all. Ethan celebrated his 21st birthday at the house. The staff was thoughtful and gracious enough to get him a card and gift. We sincerely appreciate your kindness. We are deeply grateful for everything the Ronald McDonald House provided us--comfort, care, and a true home away from home. It is an incredible organization that makes a meaningful impact on families when they need it most. We will never forget our experience and cannot thank you enough.

What an amazing place for families that need their services…read more I remember growing up and seeing the donation house at several McDonald's locations. To be honest, sometimes you just don't know if your donations will go to the organization unless it is on a big platform. However, I was able to see that this place has provided accommodations, supplies and meals to my sister so she can stay close to the hospital to care for her newborn. I can donate to this wonderful organization cheerfully because I have witnessed what they do for countless families. Everything they need is provided for them at no cost which is simply amazing.

I have been volunteering here as well as donating here for only a short time but this is a…read morededicated organization that is helping to solve clothing insecurity for Westchester newborns through teens. The need is immense in todays trying and expensive times. In addition to that they are helping to avoid clothing going into landfills. After volunteering here I will kindly recommend that you wash all clothing before donating. Volunteers will sort through to make sure only clothing with no rips/stains move on to be donated. All other clothing gets sent to a facility to be used in textile recycling or thrift store use which the organization receives money for so they can purchase much needed clothing items.

The teachers and staff are truly wonderful, caring, patient, and dedicated. They created such a…read morewarm and nurturing environment, and we always feel our child was in great hands. Thank you for everything you do, we are so grateful!

Earlier this year, I was given 1 week's notice that my son's franchised school would close. 1…read moreweek! I knew that the new school my son would attend had to be great, meet the needs of my son and our family, have a sense of community, be well - established with strong leadership, and a kind and supportive staff.....and they had to have availability immediately. KinderCare, Old Tappan, NJ to the rescue! I called KinderCare, Old Tappan, NJ, and spoke with the Director, Ms. Jessica Epstein. She understand the urgency of the situation, and scheduled a same - day, evening tour (7 PM) so my husband could attend too. My son's future Teacher, Ms. Amanda also stayed late for the tour. The tour was detailed, organized, and thorough. Every question I had, had a thoughtful (and transparent) answer. My son gravitated to Ms. Amanda like they were long - lost friends; followed her directions; cleaned up the toys he began playing with; and upon leaving, gave the Director, Ms. Epstein a long, warm hug. He didn't want to let go! KinderCare, Old Tappan, NJ was friendly, supportive, and warm. I emailed the enrollment forms that evening. YIPPEE my son had a school, and it was great! .....but, never one to shy away from doing my due diligence, I kept the 7 other school tours I had already scheduled. The other schools were good, had their strong points, but no other school was great. I undoubtedly chose the best school for my son. Here's why: PROS: -Open for 20 years -Open Monday - Friday, 6:30 AM - 6:30 PM -Accepts major credit cards (no Amex, or JBL) -40 Teachers, and Staffers who are enthusiastic, kind and loving -Meals and snacks included -CLEAN and BRIGHT -Large classrooms (aquatic life, dramatic play, sensory support, bathroom, sink, educational toys, and educational materials) -Outdoor playground, with many ride-ons -Indoor playground, with an open library -Daily Written Reports (paper copy with no photos) -Formal Parent Teacher Conferences, with a written assessment / report -Lots of school events for the student, and whole family -Easy and prompt communication by email, telephone, and in person -Good policy and staff for families that are married, separated, blended, culturally diverse, require supportive services, etc. CONS: -No Tadpoles -With Tadpoles, schools can email the Daily Written Report, along with DAILY PHOTOS parents can download for free -Photos emailed very infrequently -No computerized front door, or computerized attendance log -No Live Cam -Tuition billed weekly (vs. monthly), which costs more

I highly recommend!!! I was seen by Andrea Arnold for counseling services at Norwalk Community…read moreCollege now currently CT State Norwalk. I am very grateful that I met her. She pointed out what I needed help with and changed the trajectory of my life. She was very kind, sweet, funny, caring, helpful and extremely patient. I honestly would not be where I am today without Andrea. I went from struggling to balancing and passing my college classes, battling with mental health challenges to graduating cum laude and getting leadership awards for student clubs. Thank you so much Andrea and Family and Children's Agency !!!!

I hope this service improves as I want to support local businesses, but this one truly harmed our…read morefamily. This service seemed helpful at first. In the end, it not only wasted our time and thousands of dollars, but most distressing, we got stuck with a nanny who made us and our daughter deeply unhappy for several months. My husband and I were trying to secure a nanny, and the first that we hired through Family Helpers had misled us on a few critical items. It turned out the nanny did NOT want to work with a newborn, showed up reeking of cigarettes, and was mean to our daughter. We asked Family Helpers to send us more candidates. Family Helpers repeatedly sent us candidates who could not meet our scheduling or budget needs. In short: * Family Helpers' vetting failed as it sent us a nanny unwilling to work with 2 kids * Family Helpers' vetting failed as it sent us a candidate unwilling to work within our discussed budget (i.e., less than $25/hour) * FamilyHelpers' vetting failed as it sent us a candidate unwilling to work the hours that we stated we were looking for * FamilyHelpers' vetting failed as it recommended a nanny who could not detect something was off when our daughter, who she had gotten to know over 8 weeks, lay on the couch for hours with a very high fever. Additionally, we were frustrated at Family Helper's guidance to increase our budget to $25/hr, which is 25%-33% more than peers using Family Helpers service, what several strong candidates we evaluated were willing to accept, or what we see online. Even more hurtful, Family Helpers blamed us for not being clear about the hours / pay, even when faced with email evidence to the contrary. After weeks and weeks of no good candidates, Family Helpers audaciously recommended we simply fire the current (bad) nanny, with no coverage at all. I was flabbergasted--what kind of plan was this, for two working parents? In the end, we found a few wonderful nannies through friends. My husband and I requested a substantial refund given Family Helpers failed to send vetted candidates that met our criteria and we paid $1,600 severance to one of their nannies, but Family Helpers refused. Family Helpers refunded us 50% of our fee, whereas we thought 95% would have been appropriate. I am a big supporter of local businesses, but I am a bigger advocate for the parents and families in my community. It is for this reason I share our recent experience with Family Helpers.

We were referred to Family Helpers by a friend and colleague. We were very surprised to see the…read morequality of nannies to be extremely poor. We were informed that Susan was available and reliable as a resource .... we found this to be untrue. Susan was always out of the office and the information she shared with us and the referrals was incongruous. Her nannies were extremely inexperienced and they were requesting a salary comensurate with an experienced well trained nanny. I would never recommend Family Helpers to help find someone to care for the most treasured people in the world to us, our children. In addition, Susan charges a consultation fee and their consultation services were a falasy!! Everything Susan said during her limited "consultation" did not match the qualities the nannies portrayed or the expectations the nannies had during the interview!! Run as fast as you can!!!

Excellent organization with a wonderful mission, global reach and impact! Its projects are…read moremeaningful and far reaching. Its staff are fiercely intelligent, and mission-driven to change the world for the better. It is highly recommended to participate in or support their programs for sustainable development and youth empowerment.

This agency is absolutely phenomenal! The service it provides to the community is invaluable…read more The staff is discreet, compassionate and extremely helpful. Everyone goes above and beyond to serve each and every member of the community without judgement or reservation. The agency is also LGBTQ friendly. In addition to the numerous services it provides, advocacy and education are also provided to the community at large. Every learning and spreading awareness to make the community safer and promote a change in consciousness that will quell intimate partner violence and sexual assault.

My five year old son loved his experience at the farm! The event was well organized, easy…read moreenrollment and the educators were attentive and kind. This is a great option for children to enjoy nature in a fun and educational setting.