Iva was awesome! Super kind, professional, and clean. He explained everything about the fridge…read morerepair and broke down the cost so I knew exactly what to expect. Great service all around -- highly recommend!

Messaged me back right away when my service was requested! Set up an appointment for a couple days…read morelater (due to my schedule - they were available sooner). Arrived on time and quickly diagnosed the issue with our freezer leaking beneath/behind. Ordered the part and was back 2 days later, early, and had it repaired very quickly. Price was extremely fair, especially for how fast the service was. I am very happy with this experience, and if anything else happens in the future we will be giving them a call.

Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

I would like to delete my previous bad review of Steel City Appliance Repair on March 11 2026. Ted…read morehas made everything right. It was a massive mix up, if I could delete the bad review I would but I don't know how.

I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

I would highly recommend for appliance repair. He was very knowledgeable, helpful, and fastread more

Don's is very happy to sell you an appliance but not to service it when repair is needed. We…read moreneeded an repair for an appliance from Don's (our home is full of Don's appliances) and the wait was at least 3 weeks to get a repair man in just to evaluate. It was our refrigerator, how do you go 3 or more weeks with a non functioning refrigerator. Called a competitor and they came out the same day and will have a full repair in 3 days after the part comes in. Shame on Don's. I would never buy appliances from a place that cannot do service on what they sell. They obviously won't pay what they need to to get a robust repair staff. Highly recommend you look elsewhere for new appliances.

Do yourself a huge favor and don't bother buying any extended warranties from this store. They…read morewill eventually come and service your appliance, which will often break during the warranty period. It will take about 2-3 weeks for an appointment. Then they will order parts. Another week. Then it won't be fixed. Schedule another appointment. More parts. Expect at least 4-6 visits from repair technicians over the course of several months while your appliance is unusable. They will not under any circumstances actually replace the broken appliance. And after you spend several months at your local laundromat, you will end up just purchasing a new washer and dryer set.

Had a great experience the first time but when I called back for another home issue, I was…read morecompletely ghosted. This guy is super young, he's not serious and doesn't understand consistency. I took this one off my call back list. Added: well you made an appointment with me, never showed, and wouldn't return my call or text. Flake!

Came out to fix our washer. Paid for service and the washer…read moreimmediately did the same thing. They promised to come back out next day. The next morning they said it seemed like a control board issue and I woukd receive a partial refund. When I inquired if they were still coming to try to fix it I was ignored then blocked. Messaged on their business page to inquire how much refund would be and I was blocked again. So, they took 245 from us and didn't fix the problem. ​

Gina was very responsive and helpful and gave honest information about fixing my Samsung fridge…read more She went above and beyond in calling me and talking through the options as well. A local business who have been in the business for a long time - def would use them 10/10 again!

Wayne saved me a bundle by coming out to investigate the leak in my older washing machine. He was…read moreknowledgeable and informative, showed me exactly what was wrong and where to check in the future if it happens again. I'd absolutely go to him again for any appliance trouble.

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

On December 11, 2025 my oven stopped working. We knew what the problem was because that's the 2nd…read moretime it happened. So I called Mr. Appliance told the receptionist what I believe was the problem. The tech came out about 1 to 2 hours later to fix my problem. The problem was what I thought it was and the tech came and fixed my problem. Now I have a oven again.

Scott came to fix our dishwasher that was giving us a water tap error, which was our main…read morecomplaint. After charging us to fix a slightly glitchy control panel, he did not fix the water tap error and we ultimately had to get a new dishwasher anyways. While at our home, Scott walked around and criticized every single appliance in our home, telling us how much they suck and how he would never buy it. He even went out of his way to peak at our washer and dryer in a completely different room and tell us how those suck too. It was very disrespectful. Ultimately, a very very bad experience that never resolved our issue.