Good service and even better prices. The help was cooperative and friendly. Great convenient…read morelocation.

Knowledgeable and friendly staff. Great selection of mods, juices, etc. compared to other local…read morecompetitors. The prices are great compared to other stores as well. They have rewards system that actually feels like it rewards you as well. Great conversation and overall experience. Only place I'll stop in Dubuque, IA to get my supplies.

The staff here are the sweetest & provide awesome recommendations based off of flavors you like!…read moreThe prices are the best around. Started coming here a few weeks ago and now I consider myself a regular. Really neat rewards system! I will never go anywhere else.

Awesome. Very informative, learned a lot. Will be coming back. Enjoyed talking to the manager,…read moresorry forgot his name. I'd give the place a 10 if I could.​

I've been going to this store for the past few years and I keep coming back because the staff is…read moreknowledgeable and friendly. Not only will they answer any questions I might have, but they are also friendly enough to ask about my day. I've built a rapport with the fine people at this shop, and I won't go anywhere else! P.S. they are dog friendly :)

Came from Lombard to check this place out and was not disappointed…read more Great selection and friendly employees. Thanks for all the help Brady. I'll definitely be back.

Went by the store today at 3pm Paper on windows and was…read moreclosed. They should let people know if there closed for good or remodeling.

I came in here looking for a chargeable vape, and I got amazing customer service! The prices are…read morecheap, especially compared to Botanica. At The Underground, there is no ridiculous minimum credit card fee. I also got some great incense for a buck twenty-five. Oh, and worried about having to leave your kids outside? No problem. Kids are allowed with supervision. In short, this is my new favorite shop!

Went to the underground for the first time the other day and really wanted to say the place is…read moreamazing from the vibe walking past the tattoo shop, walking down the stairs with the hand painted wall with mushrooms. It was awesome walked in and was greeted right away the had a huge selection from glass pieces to rigs and dugouts, stash bags and even disk golf gear witch I thought was super cool. Not to mention affordable prices ,not like other places that make you for your money it was really well priced and was just and all around good experience super cool people 10/10 and to the guy that sold me the cool metal ryot hitter your super cool man keep up the good vibes

I've been here a few times and the dude that's always there is a cool guy. They have good prices on…read moresome things and up sold prices on others. Great selection of vape juice and prices along with a decent amount of vapes and batteries. They have rough glass prices but good selection of standard glass attachments I think they need a better sign to be able to locate the store but a nice little place.

All their basic vapes are up charged 50% and there off of Ali expressed and the guy working lied…read morestraight to my face and said it was the big thing and the coils are back ordered even tho there aren't any.

The staff there is absolutely amazing and extremely knowledgeable. The store has a great selection,…read moreas well as for out of state shoppers They will hold orders for you. They really go out of the way to help you get the best value with every stop.

Purchased a 100 mil bottle of juice and had my vape and asked if the carry a coil for it. No they…read moredid not. Sold me the juice and it was to thick for my vape and burnt 2 coils. I called next day and asked if they could thin it out or help me out with this matter. All replies were nope sorry cant help you. Didnt even offer to come in and look at a different kind. HORRABLE CUSTOMER SERVICE. WILL NEVER GO THERE OR WILL I TELL OTHER PEOPLE TO GO THERE

Been into this business several times. Couldn't be more impressed. I've been vaping for many years,…read morebut the lady at the desk is always so helpful and always remembers what I like to purchase. I was in today with a strange request, my fiancé has been complaining of a strange odor in the house when I vape. I asked if there was a solution, and the staff steered me toward a different vape liquid, no more complaints from her and it's actually one of my favorite juices I've ever used! Harmony at home ftw! The people there are so friendly and helpful every time I go in, they're not just trying to sell you something they have, they're trying to hook you up with what you want. If you're a vaper, or are considering being one (I'm an ex smoker with a former 3 pack a day habit and haven't touched one in 10 years), check these guys out! They have top quality products and amazing customer service, best vape shop anywhere near here and I've tried them all!

They are the best shop is the tri-state! I've spent lots of time at this shop the owners are…read morehelpful attentive and always willing to help you find exactly what you want! Their juice selection is solid in the sense of they have many choices so you should be able to find something you like or have been craving. In the time I spent here I learned quite a bit they taught me all sorts of things very knowledgeable

Stop selling to underage kids! My son has purchased vapes and delta 9 many times and he started…read morewhen he was 16...