Can't say enough great things about this gym and location. I came here today with a free pass to…read moretry it out and I had one of the best workouts today in a long time. This place is clean, greet and tons of equipment that are well kept, great vibes and an awesome staff. Met Jonathan and Dianna at the front desk and they were welcoming and friendly. Loved the place so much that I ended signing up. Best gym in the SouthBay hands down.

This gym has gone downhill the last several years ever since new ownership took over…read more The amount of insulation hanging down from the ceiling, as well as roof leaks during the rain season is concerning. I don't think free floating fiberglass is good for the lungs. The J cups that hold barbells in the squat racks are missing screws and constantly coming loose. Maintenance/staff that are normally seen servicing equipment said "they'll take a look at it". It's been on-going for over a year. They make rules like "no tripods allowed", and then you watch staff walk by people using them and say nothing. The general vibe is also just worse than before. People slamming cabled weights just to make noise, thick smells of perfume/body spray, new soap dispensers / quality of hand soap is garbage.. There used to be no phone calls allowed on the gym floor. Now people are on a call throughout their whole workout with no consideration. Very unfortunate as this place use to feel top-notch.

Had a great experience with David at City Sports. He really heard me out, listened to what I was…read morelooking for, and was very communicative throughout the process. I appreciated how willing he was to understand what I needed, and I ended up walking away with a membership. Great customer service!

I've had a few different memberships at varying gyms across the bay but didn't have one for a…read morecouple years as a I worked at one. I chose City Sports due to 24 completely going down hill since I used to be with them a decade ago, and Planet Fitness doesn't have a pool. As a swimmer, this is my main form of cardio. Nate was wonderful helping me sign up and answering all of my questions I had. He's excellent with his customer service and making the customer feel heard. With my signing up, I was given a free personal training assessment and trial. Kiran was knowledgeable and impressed with my strength. At the end of the session, I was sat down with Alan, who I am assuming is the personal trainer manager. As somebody who used to sell 30+ cars a month when I was in car sales, I know the first thing about sales is to listen to the customer. Repeatedly, I was cut off from saying anything to Alan about my background, what I wanted and what I needed if I wanted to consider personal training. I barely was able to think about an answer to a question he would ask. I also recognized the typical car sales tactic of, "Which price works best for you?" I still decided to hear him out and see if this aligned with me financially. The prices are quite high, so I apologized as I felt like I was wasting his time then and I understood what it was like being on his side of the desk. He stopped smiling at me and started shuffling the papers. No, "Thank you," "Let me know if anything changes," etc, nothing. Just complete silence and an obvious look of annoyed rejection. I was a bit confused so I said, "Um..." and he dismissed me with a cold, "You're free to go now." I asked if I could take the paper with me with the rates on it and he said I could take a picture of it. Classic car sales maneuver! But this is for personal training, which should be more insistent on the customers needs due to their health. My experience with Alan has ensured I definitely won't be signing up for a personal trainer in the future, probably at any location with City Sports. Overall, the gym is pretty clean and the machines are in working order. The pool is VERY clean as well, which is surprisingly hard to come by in most gyms nowadays. I don't get service inside though and even with the WiFi, I still can't connect to YouTube to do mat Pilates in the aerobics room :( TLDR; Nate is great, Alan needs some training on his customer service and learn how to be a better sales person. Gym is clean but needs help with cell service/WiFi.

Please be aware and careful at this gym, especially if you're working out alone…read more Last night, while I was working out, a man approached me and told me he wasn't from the area and needed money to get home. I told him I didn't have any cash. He then asked me to walk with him to the 7-Eleven next door to withdraw money for him. I declined and told him I didn't have my card with me. After that interaction, I left the area and went to do cardio. I felt uncomfortable enough that I notified the front desk about what happened and asked if someone could walk me to my car because I was concerned he might be outside waiting for me. While I was waiting near the front desk, the same man approached me again and continued asking me for money. I told him no, but this time he became more demanding and started asking me to drive him somewhere. I asked him why he kept approaching me when there were so many other people around. He became visibly upset and told me to wait there while he went to speak with the front desk. At that point, I did not feel comfortable staying any longer, so I immediately left and drove away. I'm sharing this strictly for awareness because the entire interaction made me feel extremely uncomfortable and unsafe. Regardless of the circumstances, no one should continue pressuring someone for money, transportation, or to leave the premises with them after they have repeatedly said no. Please stay aware of your surroundings, especially when leaving the gym!

Matt, Gio, Ismael, Nnamdi, Sofia. Dißplaying extreme…read moreprofessionalism, patience, and positive customer service. Extremely busy nights quick cleaning crew in bathrooms and around sanitation areas. Please learn from these 24 hour employees and promote from within if possible, unless you have older employees willing to comeback for a pay raise that know how to display service and hit eft and sales goals. Your trainers are way too expensive and you guys barely break them off anything. Please stop. Pay them no less then 40 per session. They pay for the trainer not your gym.​

I've been to a few gyms over the years, and this one's been solid. It's not the biggest place, but…read moreit's got everything I need for a good lift and some cardio. The equipment is in good shape, the gym stays clean, and people tend to put their weights back which is always nice to see. The staff have been cool every time I've talked to them, and I like that it's open 24/7 because my schedule isn't always the same. It gets a little busy after work, but I've never had to wait too long for what I need. If you're looking for a pool or a bunch of fancy extras, this probably isn't the spot. But if you just want a clean gym with good equipment and a chill atmosphere where you can get your workout in, I'd definitely recommend checking it out. No complaints from me so far.

Clean, welcoming, and well-maintained gym with a great community atmosphere. The staff and members…read moreare always friendly and respectful, and it truly lives up to the "Anytime" Fitness name. No matter whether I come in at 2 a.m. or 2 p.m., there are always dedicated people getting their workouts in. The membership fee is absolutely worth it for the convenience, accessibility, and quality of the facility. I've had a great experience so far!

Plex Athletic Club is my regular go to workout place because it's the closest to my home. It has…read moredefinitely changed and upgraded over the past years. Most of the staff are pleasant, especially the front desk team. They greet you when you walk in, which makes me feel welcome. That's such a nice way to start the day. I personally haven't used the steam or dry sauna since COVID. I've heard people overuse the area & that's not cool. Many good things changed like members also don't reserve spots the way they used to. And I rarely see or hear ladies talking loudly on their phones in the locker room these days, which is a really good thing. I just want to say that Plex is clearly working with its members. Following rules, regulations, and basic etiquette isn't always easy for everyone, so better communication makes a big difference. Of course that's not easy either. A big thank you to the cleaning team. All work you do keeping the gym clean & clean towels!

I can't say enough good things about Alex at The Plex! My daughters have participated in various…read moreseasons of indoor soccer, and Alex has always been incredibly professional and courteous. This past Tuesday, we decided to drop in to watch a World Cup soccer match, and to our surprise, the place was packed! I approached Alex to ask if there was any available seating, and he went above and beyond to assist us. Not only did he help us find a spot, but he also checked in on us throughout the evening to ensure we were enjoying ourselves. What really stood out was how Alex treated everyone around him. He was constantly walking around, checking on guests and making sure everything was running smoothly. Thanks to his exceptional service, we had a fantastic time! A huge thank you to Alex and the entire team at The Plex for creating such a welcoming atmosphere. We can't wait to come back!

We ended our contract w/ City Sports due to their opening hours on the weekends. It is not quite…read morelike 24 Hour Fitness, but if you don't get there during opening, you will need to wait for equipment and machines. I wish this place is 24/7 but they open at 6AM on the weekend and it's never packed to the point where you have to wait, so it's a win-win. Service is impeccable. I love their protein smoothie bar. I have tried their recovery zone and can say I had a relaxing time getting my back and legs massaged while I read my book. It was dim and quiet, but I was by myself. Someone did go into the room to use the massage gun for a few then left. As part of my 2026 goal, I am trying to claw my way back to my old self. I will prioritize my health this year, so I will stop by the recovery room often to unwind in the quiet. One thing I noticed is that you are not supposed to film here but I still see people setting up their tripod and/or flat out filming themselves and their clients which is somewhat annoying, but other than that I have had no complaints here.

The actual facility here is great and the staff is fair- it does seem that a lot of them spend…read moretheir time on their phones and are not super attentive. My main issue with this facility is a specific group of members that have started to come in. There is a large group of people who come in to work with a husband/wife team of independent trainers. The trainers are rude and take up tons of equipment that they do not actively use- like they are trying to reserve it for their future use. When you ask them if you can work in or if they are using something they are rude and look at you like you are insane for even talking to them. This group of people act like they are the only people in the gym and completely lack awareness and any etiquette. They leave weights on machines, don't wipe anything down, and leave huge messes in the restrooms. My other issue is the amount of recording that they do- the gym has now banned the use of free standing tripods (great) but now they are using other pieces of equipment to prop their phones up on and record their workouts. On top of that- there is no regard or awareness for someone in the back of their video. I know that I have been in the back of their recordings, which I do not want to be, and have asked them multiple times to move their phones or not record and they are just rude about it and start talking crap. I have taken these issues to the front desk staff and management. No one does anything about it. I brought it up to the girl at the front desk this past weekend and she basically told me that because they are bringing in so much business they can do what they want. If that is the case then this business clearly does not value all of its members equally.

I've been working out with coach Mark for over 8 years now! He's extremely creative, knowledgeable…read moreand good at what he does. He explains things well and really takes the time to teach you correct form. I've definitely gained the knowledge and confidence to work out in any gym. Mark and Ant have created a really unique gym and community. Everyone is so encouraging and positive. It's really these coaches and gym members that keep me motivated and focused. They're always willing to teach and always willing to help. Truly the best in the business! Gym is always clean and there's lots of equipment.

This gym is incomparable. This personally hits home for me, bc I personally didn't join to…read morephysically look better. my weight loss was definitely a byproduct of the actual goal, which was work on my health, prioritize time, and keep up with my 2, 3, and 5 year old kids energy wise. I came in just wanting to learn how to effectively and properly workout (and listened to doctor's orders) but in return I got so much more! A second home with an amazing community, my SDF family! We help each other out. We take pride in our gym, so not so much finger pointing unless we are joking around. Def no drama! Just love! I'm still learning so much, but I already appreciate the progress, the push, and the belief the coach and members instilled in me. I can't believe I was where I I used to be and can't imagine ever going back. Coaches will not let you workout incorrectly. Coaches want you to focus on the actual muscle your workout is intended to workout. And they push you to get super lean and strong. They understand everyone is different, so they modify per person. The membership also comes with meal prep planning. They literally have the recipe to your goals. They go above and beyond with their part. You just have to meet them halfway. I love my gym! Just getting started!

Great gym! Why? 1. Because it's not packed. So it's possible to get a full workout in and get on…read moreto the next thing. 2. Nothing is ever found with an "Out of Order" sign. 3. It's always clean. 4. The staff are really friendly. I think they know how to run a gym. :-) I've belonged to other gyms. Those gyms were packed. Stuff was broken. Cleaning got missed. Staff were preoccupied.

Forma is more a full health club than a basic gym. There's plenty of equipment, a large covered…read moreoutdoor workout area, group classes, and a heated outdoor pool. The sauna, steam room, and hot tub are also nice after a workout. Overall, a very good gym with a lot to offer and much better than the average chains.

I saw that a new gym opened up in the South Bay close to my house and I went to check it out. I…read morehad a nice conversation with the owner Michael. I was really impressed how he understood my strength limitations from a neck injury that I suffered in 2008. I have been interested in joining a gym, but didn't like the congestion of the major chain gyms. With major gyms you get pressure sales by the staff, so I appreciated that Michael didn't do that. Just by our nice and causal conversation, I knew this was the gym for me. The $50 monthly membership fits perfectly for my budget, so I was sold.

This gym has everything you need! It's a perfect gym to go in, get your workout in and continue…read moreyour day. They have great equipment!

This location is absolutely one of the cleanest most well run gyms I have belonged to. Very…read morereceptive to feedback and every morning when I go in there is a crew of people cleaning and scrubbing. This is definitely the best value and most amenities for the price point in south San Jose.

**THEFT IN GYM LOCKER ROOM** There have been 3 reported…read moreincidents on locks being cut in women's locker room and valuables stolen in the month of September 2026 alone! Yet no sign inside locker rooms reminding folks not to leave valuables. I understand it should be common sense but still a reminder would be good so people don't get complacent. There's signs outside in the parking lot reminding folks not to leave valuables in cars. The only signs I see in locker room are: not to dye your hair, warnings of steroids use, and lockers are for daily use. ** 1 star rating is for safety/security. Staff I interacted with after my whole ordeal were very supportive and nice.