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Supersam

3.5 (2 reviews)

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CVS Pharmacy

CVS Pharmacy

(3 reviews)

$$$

I have had nothing but problems from them. From not having the presriptions ready when i get the…read morefriendly text, which in itself is messed up. the texts say stuff is ready, or i get a text saying it is about to be returned. Most recently, CVS made a HUGE mistake with my sons medicines. There was an order for a medicine increase, but when i called several times, i was told the doctor never sent an order over. I watched my sons doctor personally send an order over via email as well as talk to someone. the doctor assured me that my 45 minute drive home would give CVS enough time to get the order filled. However that was not the case. When i got there, i was informed that there was no order and that i would have to call the doctor. I did, right in the drive through, only for them to close their window on me, and it was not even closing time. I got mad and i left. I called the insurance company the next morning, to see if they could help with this mater. took an hour but I was informed by the insurance company, there had been an order for the medicine as well as an increase from the month prior, that had been sittin in the voice mail, unchecked, as well as their email, also unchecked. this is a big mistake as for the lack of medicine that my son need to have, my son went through a manic spell. Now CVS is still filling automatic refills, after i was informed they would stop. They have medicine my son needs, to prevent him from going manic, and refuse to give me what there is, because i have switched and told me the docotr just called it in the night before. I know this to be untrue, due to i just updated records with the doctor 3 days in a row just to make sure this would not happen. CVS is by for the worst, most incompentent pharmacy and the entire staff as well. Blaming a customer for their lack of accountability, and their lack of concern. I am glad i switched pharmacies and will NEVER return, not even for a quick stop. Worst customer service from the Pharmacy, and the store.

Absolutely terrible. My son needs a medicine that my normal CVS is out of stock of and they tell me…read morethis store has it, I call them after the doctor has already sent it to them to verify that they have it in stock and they say we do but because you are not a normal client of ours we will not fill it. This is a medicine he has to take every day and without it will have really bad days!! Absolutely unacceptable, will never use this pharmacy for anything.

Supersam - convenience - Updated May 2026

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