Ive come into the store for the past 2 Days to see if I could pawn a Cartier watch. Everytime I show up the manager who is "certified" to open up fancy watches, which sounds like bullshit but Whatever is never there. Finally I show up on the day she's supposed to be there(that One of the workers told me she would be) I wait and finally get to the counter. She takes a look at it and tells me that I would have to come in tomorrow because it's 1 minute till closing which was a lie(I looked at my phone and I still had plenty enough time till closing), I'm not going to Argue with her about it( it's obvious she lazy and wants to go home after they close), but what messes me up is that even after 5:00pm customers were still coming into the store. Completely Inconsiderate Of my Time And effort...I mean couldn't even take 5 min to test the thing. I would go to another pawn shop besides this one If I were you. read more

Sometimes you just need a little help, and it can be frustrating when employees aren't understanding. But not Joseph! Joseph with the good hair got me exactly what I needed--and more. I'm truly appreciative and would recommend this location over all the rest! read more

I actually really like frequenting this location for good deals near my house. However, I always consider skipping this location due to one EXTREMELY nasty customer service rep - Nelly. She always has such a terrible attitude!! Even if you try to engage her in polite conversation or a smile, she just sneers around the store and talks nasty to every single person I've ever seen her interact with. Sadly, I think she's in leadership too. Some serious training is needed! read more

Manager literally changed the price at check out. Item was priced at $215 but missing power cord. When I was ready to check out he increased the price to $350 absolutely ridiculous. I am a regular shopper of these pawns. Will never come back to super pawn. This is awful. read more

SuperPawn - Jewelry Near Me - North Las Vegas, Nevada

don't go here these people are very unprofessional a complete stranger came in and received information about my account as well as things that I've pawned nothing is confidential and they will give your information to anyone read more

All Pawns are rip offs but this one was the worst I've been to. i brought a new saw and new battery priced over $400 and they offered me $50. super slow customer service and very uneducated about items. go here if you want to waste your time and leave feeling pissed off. SuperPawn you guys really suck read more

Sold me a broke MacBook literally the worst and I mean absolute worst pawn shop in pawn shop history. How are you guys even still open like this has to be a joke at this point it's no way literally worst establishment I have ever went to in my life ! read more

I don't even know how this place is still open ! I tried to sell game device they wouldn't take it unless I had literally everything for it (cords, controller etc) came back a day later bought a game only for it to be missing half the cords an NO controller. This place is a real joke I even bought a different device, not a game but an Apple product, only for it to be locked. They didn't even have the correct passcode to unlock it smh had to spend a extra $15 for the insurance policy in order to be able to return it an get a refund (why pay more just to get a refund smh) thank god I did tho because it wasn't even unlocked said nothing to me in store waited hours after charging it at home just for it to be locked. An never mentioned anything when bought didn't even buy from the locked items this was on shelf !! On the back like come on smh I hope this place gets better I will not be returning never. read more

I go to this place because it's closer to my house. But damn the customer service is so bad. I waited for damn hour to them to finish one bag to pawn. They goof around too much and very bad customer service. Jeez can they get better employees?! Apparently not!!!!! I am so missed. This place sucks!!! read more

So I'm not going to agree with the various others about service politeness; by and large the person that served was as polite as could be. I didn't see people sitting around chatting or any of that. What I did see was a lot of customers who were just confused or something...and delays were happening with the lines as a result. Like one guy who finished his transaction, then kept saying "did I do something wrong? I hope I didn't do something wrong" and wouldn't leave, for like 2 minutes. You say 2 minutes isn't short, but you're not standing in line. Trust me, it gets annoying, especially because the girl behind the counter had no idea why he was asking it. I digress. I was trading something in - possibly temporarily (and I did do temporary) as a short-term bridge to getting some money. The device I was trading has offers of around $100-$300 depending on where I look online. The gal queried eBay for prices, saw the same price ranges, then proceeded to ask me for my "minimum". I don't give minimum, because we need to talk maximum, which should be based on the store's perception of value. She then says that $50 is the most she can offer. Now, I had read other stories that when you try to haggle, they may lowball counter, thus I didn't even go that road. I just let them do a pawn for the $50, knowing I'll have the money and device back in a month and then sell it for its true value with a different service that I'm already negotiating with. It was a generally painless process. But I believe they lowball you even worse than EZPAWN which I didn't think was possible. Unfortunately, there's no way to know going in how much they'll offer, but you can almost guarantee it'll be a lowball. read more

I didnt even want to give 1 start! The staff is so incredibly rude every time I've gone in... maybe it's because I'm not Hispanic... The associates have no clue as to what there looking at when customers bring their items to super pawn. read more

Store was very nice , all employees were kind except the manager with longer hair and glasses , he said he wouldn't help me because I put my stuff on the counter before calling me up and on top of that didn't want to buy anything I was trying to sell , seems to me he brought his emotions to work today read more

Would give zero stars if I could. They don't pay you for anything, had multiple 200$ items I brought in and was offered 25$ for everything like it's a joke. I understand I'm not going to get the full value of anything but that's just ridiculous. This place is a scam I've been to other pawn shops and they are not like this. Stay away from this establishment! read more

Worst one yet she argued with me saying there were no diamonds in my ring when her manager finally came out at my request she wanted to give me $15. More for .50 caret diamond. Needless to say I left. Clueless also had an 18k gold chain told me it was not real gold hahaha left went to Durango location and got $370. For my no gold necklace. read more

Horrible I been calling to get a extension on a payment nobody answers the phone I've left messages to see what can be done and if it has collapsed i am going to take them to court for horrible services that they continue to offer , they can take our money but not do good business ! read more

The worst store ever! Liars. Asked for a print out she gone say we can do it the first time but not after that! The chick just lied for no reason at all! read more

If i could give no stars I would. Be careful!!!!! I brought something here and is worth $1600 and only got a little bit. The lady told me 3 times that I could come back and get a couple hundred more because it isn't maxed out but when I went back they told me she gave me more than she was supposed to. I went to 3 different places that offered me way more. Don't trust these people all they want to do is screw you over unless you know them or they like you read more

Yesenia is the best@ this location!! I purchase a Wonderfull present for a love one and she gave me a 50%off!!! Thanks Yesenia !!!! read more

SuperPawn - Jewelry Near Me - North Las Vegas, Nevada

I came here to pawn my 55 inch Samsung tv, which I paid over $400 for. The employee went to the back to ask her manager what they could give me for it, the manager offered $40. Dead serious, $40. The tv is in prestige condition and I even brought up the product online to show retail value, the manager again offered $40. As I was looking around I saw that they were selling similar TVs for $300+. I of course refused and left, haven't been back since. This is not a place to do business. read more

Just left this store and when i tell you HORRIBLE customer service! I've been here before and it wasn't the best experience so idk why i came back smh! standing in lime for 5-10mins with no greeting or even being acknowledged. i ended up leaving. read more

Expensive TVs. Computers are priced nicely but we looked at TVs and for the prices they charge, you're better off at Costco or Best Buy.

Employees were nice enough. Store was clean. No problem shopping here. Average all around.

When u make a pawn on anything valuable, and make a extension they will not make the correct payment,especially if u have more than one item in pawn. You will think you're extending your belongings the whole time they put your payment on something else you had in, that's not even due so once you come back to get it out it's pulled off your pawn account and you now have lost your most valuable items. This place and all the workers are not professional and they plot on how to take honest people's belongings. I mean they do it all. This pawn shop won't give you a receipt if u let them. This is from my personal experience with them.I had to get a lawyer on them just because I made a extension and they extended the wrong item I had in pawn that wasn't even due.The workers are very dishonest and in responsible some of them have sexual relations with other staff, wich is totally against company policy there was a guy named Mr. B that used to be employed there, he was fired for being late however it was because he knew what they were doing to honest people and never approved of their professionalism so they got rid of him. You think you're going to a normal pawn shop? Think Twice!!!! read more

This is one of my favorite locations! The sales associates are helpful and Meg the manager is amazing! They have a huge selection of jewelry and handbags AND good deals! I will definitely be back! read more

horrible customer service, talked to over the phone and told something was being held a ps4 then drove across town to get it and they sold it already! jimena was horrible with the way she worked some ladys name started with a c was so slow and made me wait 30 plus minutes for her to put together a xbox one after the fact they sold the one that supposedly had my name and phone number on it. THEN TELLS ME THE XBOX IS LOCKED WITH A PASSWORD fucking ridiculous read more

Let it be known, the female manager that works is the rudest person I've ever encountered in my entire freaking life!!!!! A couple months ago, I went to pawn my brand new HP all in one desktop that was practically out of the box new. I bought it for $700!I wasn't thrilled that I had to pawn it, but I really needed the money at the time. The guy that helped me was nice, he initially offered me $150. I politely asked to speak to the manager because I thought that I could get more for it than that. I waited for like 10 minutes because it was busy. Satan's mistress finally approached me. Eyes of the devil literally. I politely explained my situation regarding the computer. Man she shut me down so fast with no remorse. She dropped the offer from $150 to $100! I could not believe this horseshit. She really did that to me. The way she addressed me was unbelievable. I asked to speak to another manager and she rudely exclaimed "I AM THE ONLY MANAGER!". Unfortunately, I had no choice but to pawn it and I regret that to this day. To be honest,never in my life have I encountered someone that was so fucking rude. This woman needs to be fired! I don't remember her name but she sticks out like a sore thumb. I have never written a review of anything til now cause it must be made known DON'T GO TO THIS LOCATION! read more

I went to this pawnshop all the employees are so mean. First i went to pawn my apple watch they offer me $30 then i said i will be back. The second time i went they offer me $25. There price is going down this place sucks! They don't know how to handle costumer. If i can give zero start i will do it but no choice. read more

Excellent work from Jesus he help me with my needs and he deserves a raise!!!! Also he was kind and very polite thank you Jesus !!!!!

Don't go unless you really really have to get a loan or pawn your stuff. Better off going to payday loans. Which i still wouldn't recommend either. Sucks read more

Came in to pawn my flat screen. Brought it in a box. Guy was happy to take me and asked if i'm selling. I say no and his attitude and demeanor became less excited. He keeps asking me how much I want while on the computer. I say a number and he gives me a lower price. Of course it's the pawn shop. I agree and then he looks at the tv and sees a small screw missing from the tv stand which was attached to the tv sitting legs out in the box. He goes to the back and speaks to his manager and I see her look at me and shake her head no. Anyway he tells me he cannot accept the flat screen an no. It's just funny how he didn't mind it when he was trying to buy it off me. Other than that this was my first time there. I'm not interested in returning. read more

I love this store! The customer service at this location is the best! We come from out of town to shop at this store because they have a great jewelry selection and always make me a great deal, the manager Meg is very knowledgeable in jewelry and Yesenia has great customer service! When you need good jewelry at a great price this is the place to go!! read more

really bad survive when i call them they not answer my call and i ask them some question but they say some not good but you guy read this please answer customer call read more

June is a great manager, I had a problem but was resolved by him. And they give u a grace period on your items if u can't pick them up in time. read more

Staff was very knowledgeable and helpful,also outgoing n welcoming! Was pleased too receive much more than any other pawn store in area was willing to loan and with such little interest! U gotta come here!!! read more

Wow! My husband and I like to shop for great deals at all SuperPawn but this shop is by far not my favorite. Its not always clean and trying to get an employees attention just to ask a question, forget it. The entire staff seems to look down at anyone that comes in. I have heard and seen them turn people away or low ball them just because they can. We all have been in tough spots and have to pay the bills and support our families some way. They don't need make their customers feel any smaller then they might already do. A little compassion and a smile goes a long way, I am just saying. read more