Brian and his team did an outstanding job installing our windows and doors. They worked quickly and…read moreefficiently without sacrificing quality--the workmanship and attention to detail were excellent. The entire team was professional, respectful of our home, and clearly took pride in doing the job right. Everything looks fantastic, and we couldn't be happier with the results. We would absolutely recommend Brian and his team!

From the first interview our sales consultant through the post installation follow-up, we were very…read morehappy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel's products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project.

I received Top Notch service from Excel. I could not be happier with my windows. Extremely…read moreprofessional team from my sales representative to the installers. If you go with them you will not regret it. Great Company!

We had a Vent window that was cracked in the bathroom which is encased by glass block windows and…read moreit needed to be replaced. I spoke to Tony and he was able to schedule service very quickly. Tony came out to do the work himself and he is a great guy and very professional. He was able to complete the job quickly and I am very satisfied with the job he did. Also, the price I was quoted on the phone was exactly what I paid. Service like this nowadays is rare. I would highly recommend Tony and will call on him with any other glass needs in the future.

Tony was super helpful and so nice! He cut a custom mirror me while I waited. Great pricing and…read moresuper fast. I will be back once I'm ready to start my full bath renovation!

Excel did an excellent job with our master bath shower remodel! Alex was very helpful in picking…read moreout the necessities to make our shower complete. Thank you again for doing a wonderful job! JoAnn and Mike Kraft Frankfort, IL

Very happy with the service today to address some minor issues I was having with windows I had…read moreinstalled in 2022. Jason was friendly, respectful, courteous and professional. He made sure my concerns were addressed. Thank you for the time you took.

This company was professional from the start. They carry several types of windows that all have…read moredifferent values to choose from. Everything from high end to more economical options. We chose the middle of the road & are very happy with the outcome.

Nick, where are you? I thought you said you take care of incomplete jobs/ unsatisfied customers?…read moreMy 2 doors were satisfactory installed, but the screen is crap. It needs to be replaced. Do you or don't you garentee your products?

This is a business that has been operating for years, but just hasn't been written up until…read morerecently. I think that is because they focused more on commercial business in the past, but they now are very big in residential. Auburn seems to focus on Marvin Windows ... wood, clad, and fiberglass ... they got you covered. Now keep in mind with Marvin that you have to bring your wallet. Marvin's are not cheap, but the rule "you get what you pay for" applies - they have quality stuff. You can buy cheaper, but you can't buy better. We have slowly been going through the house replacing all of our old windows - over 20 windows and they are 35 years old. We worked with Scott over the last three years, and were pleased every time. He is detailed and experienced. He and Auburn ordered the windows, and set us up with installers and finishers to complete the job. From start to finish, I couldn't give a higher recommendation to Auburn and Scott. We'll be back next year to finish our replacement job. Highly recommended.

Great company offering Marvin windows and doors. Scott was great and is a very honest Swede who…read moretruly cares about his customers. He will go the distance with you on your project for sure! Looking forward to not having any drafts anymore. Thank you!!

Customer service and product selection is next level! Gorgeous showroom! Luke was beyond patient…read morewith me and I changed my mind probably 5x. He went above and beyond to show me what they had in stock. He also helped to guide and show me what products were trending and exclusive. Absolutely loved my experience from start to finish. My dad is a mason with 52 year experience and we ended up going with a beautiful long brick from Italy. Highly recommend!

Bricks was a lifesaver! I couldn't find a contractor to service my sliding collapsible door and…read morereached out to Bricks because they sold the door to my builder years ago. They had someone at my home that afternoon. Brent rocks. He was knowledgeable, friendly, and exceptionally helpful. Brent figured out what my door needed and connected me with the right local contractor. I was so grateful to him for spending some extra time at my place tuning up what he could and before he left I could fully close and lock my door for the first time in a year. Thank you Brent and Bricks for helping me and for your commitment to standing behind the products you sell =).

I contacted All seasons windows and Doors to install my front door and storm door, it was a good…read moreexperience, good price and quality of work, definitely recommend all seasons windows and doors for windows and doors installation.