Stop by for a pump out. The dock attendant was new. But very helpful. Thank you Kenna!read more

Wow! Love drawbridges. Either you like them or not!read more

This dealership is just awesome. We've worked with a lot of boat dealers and happy days is just…read morewonderful to work with. They helped us with warranty work, have winterized the boat for us, answered numerous questions and just have been a pleasure to do business with. We have a Rabalo boat.. they are so knowledgeable. Barbara Bruce Granville Ohio

Absolutely, horrible customer service. After messing up, a insurance job that we had done had to…read moretake it somewhere else to get fixed correctly, tried to explain this to them. And they still tried to charge me additional money would not go back to them under any circumstance. Do your homework before trying them out.

After becoming frustrated with our marina in Port Clinton last year, we toured 10 different marinas…read morein search of a new home and eventually settled on Battery Park Marina in Sandusky, OH. Best decision ever! We love keeping our 'floating condo' in Sandusky. There's so much to do, including Cedar Point, all the area restaurants, water parks, local festivals and movie nights in the park. Battery Park has a great swimming pool that isn't directly adjacent to the road, making it a very peaceful place to relax. But our favorite thing about Battery Park Marina is the staf!. Everyone here from the owner Paula and the manager Bob down to every dock hand is incredibly friendly and immensely helpful! We had small issues upon occasion that were addressed immediately. For example, one day we arrived at our boat and within ten minutes the owner of the marina was at our slip telling us that a seagull had dropped a half-eaten fish onto our boat. The staff not only pulled the fish off, but had someone clean it for us! There were several times when bad storms went through the area. They always send someone out afterward to check every boat for damage, but when we called to check on our boat, someone always went out one more time for us just to double-check and give us peace of mind. The bathrooms are fully cleaned out once a week (as in sprayed down with a pressure washer and closed down mid-week for nearly 5 hours to ensure they're clean and dry), the docks are secured by gates, and there's roaming security at night. We cannot say enough good things about Battery Park Marina!

Before going to get gas at this marina on 7/28 we called and asked what time they are open until…read more We were provided with the time of 5:00pm. We arrived after boating across the bay at 4:40pm and as we pulled up, the kid working said that they were out of gas as he was putting locks on the pumps. However, the boat ahead of us was in the process of fueling up. As we inquired, the answer changed to, "We are closed." Understandably frustrated we mentioned at we called ahead to ask and the kid Caleb almost refused to fuel the boat. He was no help in helping us dock and if it wasn't for the nice lady working saying, "I don't know why he said that because we are indeed open until 5:00". Caleb probably wanted to just get out of there but when you boat across the whole bay with little fuel, if it wasn't for the nice girl we would have been stranded in the marina. Overall Caleb gets an F for customer service and for lying. We will avoid getting fuel from this place again.

My family has had our sailboat here for about 10 years. This marina has direct lake access…read more Bathrooms and pool are well maintained. My parents are members of the yaght club. The marina and yaght club hold fun events throughout the year. Have made many friends and had many good times. Office staff are very nice and helpful.

From the owner: An idyllic home for Walleye fishermen and recreational boaters alike, Safe Harbor Lakefront fosters…read morean inviting atmosphere complemented with modernized amenities and abundant opportunities for waterfront fun. The full-service marina features state-of-the-art floating docks and direct Lake Erie access, while the unlimited entertainment of Put-in-Bay and Kelleys Island are minutes away.

On our way to Put in Bay June 14th,2018,hit a submerged log about five miles into Lake Erie. Ended…read moreup at Humbug marina after talking to some very helpful people on the phone and had a solid plan for service next morning. They had us lifted out of water at 8:15am,discovered we needed new prop on the boat. They dropped us for breakfast at diner and picked us back up to take back to boat where we were ready to go back in water by 9:45am with new prop and on our way to Put in Bay where we were docked by 12:20pm. Humbug Marina and Proper Prop did a great job to get us back on our way, they Rock and do great work!! Thanks for your help and quick service Mark,Chris,Luke and Tom

Humbug Marina is a first class marina in Gibraltar, MI. Their slips are reasonably priced and…read moretheir rack and launch is very affordable and efficient. The Service Department does a fantastic job of meeting the marine needs of every customer. Best of all they have great family appeal and deliver on what they promise. Come for the services and stay for the comfort of convenience.

Great and affordable marina! That's my third sailing season here. Totally satisfied!…read more Marina provides clean showers/restrooms, washer/dryer Good marine store

4,000 grand there last year for docking and a repair and 3 grand this year. Went into shop to get…read morefuel stabilizer. I picked up gas instead of diesel so I took it back up and they would not let me swap because I did not take my receipt because I was just goanna dump it in boat. So basically, they called me a thief and a liar. DO NOT USE THEIR store. Went to West Marine instead and spent $150 bucks I was gonna spend at their store. They KNOW me and still accused me of stealing, imagine how they would treat you if they did not know you.

Do NOT go here for service! I had my boat towed here when my upper drive unit failed because the…read moreprior owners took good care of me in the past. That was the first of June. It took them until July 12th to even offer a diagnosis and a COMPLETELY LUDICROUS estimate of 1/3 of the boat's value. They claimed they had to replace the lower drive unit too, even though I told them it was under warranty. When I said there was no way I would pay that amount, and would arrange for the boat to be picked up, they passed it over to an affiliate shop, that immediately back-pedaled on the estimate and said they could get the warrantied part a d replace the upper unit for less than a third of what I had been quoted. I reluctantly agreed. It took another 6 weeks, thereby wasting the entire season. But the job finally got done. Then, when I went to pick the boat up, the original shop presented me with a bill for hoist and diagnosis. I begrudgingly paid it, considering how they had tried to rip me off initially. When I tried to drive the boat back to my own Maina, the batteries wouldn't hold a charge. They had left the boat sit in their yard for three months without charging the batteries or disconnecting them. But they refused to replace them, thus costing me another $400+ to get them replaced before the impending rain storms hit, making power to my bilge pumps immediately essential. Then later they had the gall to present me with yet another invoice, supposedly for additional charges for the diagnosis. This is a highly unprofessional and dishonest organization. I would never go near them again with a nickel. I normally do not give bad reviews, but this is probably the most richly deserved negative review I've ever written.

stay as far away from this place for gas and any kind of repair service…read more We had to have our engine replaced, what was quoted from the insurance company and what was installed were two different things. Instead of a NEW REBUILT engine, they used the old parts on the new block. They were paid by the insurance company for the agreed upon engine. Now we are having continuous problems with repairing the old parts they installed. Thankfully insurance company is now getting involved. STAY AWAY - THEY ARE TERRIBLE, WILL TAKE ADVANTAGE OF ANYONE AND EVERYONE.

Several years ago I had to replace the stringers and some deck areas on my boat. A good friend who…read morereally knows boats suggested Catawba Moorings and after doing a bit of shopping around I selected them for the job. I was extremely pleased with the quality of the work and the fact that the boat was repaired and returned on schedule in the spring. Since then I have experienced two sudden and unexpected mechanical problems. Rocky and his crew at Catawba Moorings responded immediately in both cases and had me back on the water in no time. I am not a regular customer and my boat lives at Put-in-Bay, not in West Harbor. So neither case was a simple repair out in their marina or just down the road. The second incident required repairs to my port transmission. Rocky returned the boat to me on Wednesday night and my wife and I left on a 5 day cruise-out the next day without a sea trial. Rocky told me it was fixed and that was the case. The boat ran flawlessly. I have been very pleased with their work and recommend them. Their marina and related facilities also look great, though I haven't spent any time as a resident. Give them a look, they've earned it in my book.

From the owner: Spring Brook Marina, a marine industry veteran since 1961, is a family owned and operated marine…read morefacility specializing in all aspects of power boats ranging from 18' - 75'. With a vast knowledge of the boating marketplace and proven track record of exemplary customer service, Spring Brook is the go-to spot if you are looking to buy, sell, or service a powerboat of any size range.

Came to the marina to have lunch at The Galley in the Patrick S. Sailing center. This was our…read morefirst time coming to this marina. As soon as we rounded the break wall corner there were two attendants ready at the gas dock. We explained that we were just coming for lunch. They directed us to an open dock and helped us secure our lines. Andy and Makiah were courtesy and helpful! Highly recommend coming by boat to this fine marina!!!

Lovely afternoon having lunch outside on the lake. Service was a little slow but it was opening…read moreweekend and worth the wait.