When the hubster and I travel, this has been the only place we trust with our two terrier mixes…read more Have been bringing them here for a few years. Scheduling is always easy through the phone or email. They keep track of vaccines to make sure we submit them when required. I love that my two pups can stay together in a jr suite and there is a camera to view them from an app. They don't spend much time in their room during the day so makes me happy to know that they are getting lots of love and walks and play time in their big indoor play area. Place always looks clean and staff is always friendly and attentive. Wouldn't take my pups anywhere else.

My review is extremely delayed but I think it would help others to know my full experience. In…read more2023/2024 I found the dog resort extremely helpful as a day time dog sitter for 4-6 hrs at a time. My dog didn't seem to mind it and always came back calmer so I decided to leave him here for 9 days while I went away for a trip. I don't recall the exact costs. Probably between 900-1100 dollars for daily walks and his home provided food. I asked the employees to put on his sweater at night. It wasn't a question it was a very important task they agreed to. He was a very small 8 pound yorkie and was always cold. When I came back my dog was not his normal self. That already made me highly suspicious about getting his walks. He was coughing a lot, not sleeping but also lethargic. I took him to the vet and he had pneumonia. Meaning, he was cold from day 1 and got worse for the remainder of his stay and I never got a call from here. From there he got sicker and sicker and I had to put him down. I was devastated and desperate to get him back to normal for months! I recommend people never leave their dogs in places like this. Sure you save money and they may or may not have company (depending on their personality) but you're better off vetting a dog sitter to check in or stay with your dog at home. In the end you may save yourself an onslaught of vet bills from trying to figure what is making your dog so ill when back from a trip. At least with an in home dog sitter they're more like to stay alive and healthy. If you have a small dog with specific needs get someone who can cater to your dog with love and care. I highly suggest NEVER leaving your dog for overnight or extended stays. I hate that it took me so long to post this but my grief was too strong to do it before. I wanted to sue, I wanted my money back, but I was so sad and I couldn't bring myself to do much other than focus on him and move on with my life. I'll never get another dog after this experience.

It is amazing. I always like coming here and I've always get help with everything that I need. I…read morerecommend this place.

The last sitter forgot to reset the locker code for the key to the house. That means the locker…read moreholding the key to our house was unlocked for more than 24 hours until we arrive home! This is an unacceptable mistake and a serious safety issue.

Last week, over the 4th of July weekend, my daughter phoned to tell me she was in the ER and being…read moreadmitted. Amidst everything, she was worried about her sweet, shy cat. With me in Seattle and friends who live near her North Hollywood apartment away, who would care for her baby? I started searching online for pet sitters, checking reviews, and am so grateful we found Sera. As other reviewers have said, she is great! She responded immediately to my message, took great care of my daughter's cat, and put her mind at ease with photos and updates. My daughter is looking forward to calling upon Sera again, for a fun trip next time. She's professional, reliable , kind and compassionate. If you live in NoHo, or anywhere really, we couldn't recommend Sera more highly.

A big thank you to Serafina and Jonathan for being so flexible and accommodating my request to pet…read moresit my little kitten Coco while I was visiting LA for a family wedding and family gatherings last weekend of January. Serafina put my mind at ease and explained the process since it was my first time. I immediately felt very comfortable ans knew I was in good hands. Thank you for your patience and being so understanding. Jonathan was great with communicating with me before and during taking care of Coco. He would send me texts to ensure all was going well and that meant a lot to me. Highly recommended and added to my favorites the next time I'm in town! :)

I guess it's time for another update because somehow every year I become even more grateful for…read moreAlly and Travis. Lately, I've seen so many heartbreaking stories about doggy daycares: dogs getting hurt, neglected, escaping, or simply not being treated with the love they deserve. Every time I read one, my first thought is the same: thank God Nova has Ally and Travis. Nova has been coming here since he was just 6 months old. He's now about to turn 5, which means they've been part of nearly his entire life. They've watched him grow from a timid, reactive puppy into the confident, happy dog he is today. They know his quirks, his routines, what makes him nervous, what makes him excited, and they have loved every version of him along the way. As dog owners, we all know there are very few people we'd trust with our entire heart. That's what our dogs are. They're not just pets, they're family. And somehow Ally and Travis have earned a level of trust that I didn't even know was possible. I've left Nova with them for the longest periods I've ever left him with anyone, and I've never once laid awake wondering if he was okay. There has never been a moment where I questioned whether he was safe, loved, exercised, or cared for. That kind of peace is priceless, and if you're a dog parent, you know exactly what I mean. What means the most to me is that Nova makes the choice himself every single time. The second he realizes where we're going, he's beside himself with excitement. If he doesn't get to see Ally or Travis, he cries. When he does, he runs to them without looking back. As someone whose dog was once fearful of people, seeing him love someone that deeply tells me everything I need to know. Dogs don't fake trust. They don't pretend to feel safe. They either do, or they don't. Nova has never questioned whether Ally and Travis are his people. Over the years, they've been there through my work schedule, my vacations, family emergencies, and every moment in between. They have given me something I can never truly repay: the ability to go through life knowing that the biggest piece of my heart is safe. That feeling is something every dog parent hopes to find, and so few actually do. Even if life takes me somewhere else one day, if I'm ever back in town and need someone to watch Nova, there is no question where he's going. I would drive hours just to leave him with Ally and Travis because trust like this isn't replaceable. They're not just our daycare: they're part of Nova's family. If you're scrolling through reviews wondering whether this is the right place for your dog, I hope this helps. Five years later, after hundreds of drop-offs and pickups, I can say with complete confidence that choosing Ally and Travis was one of the best decisions I've ever made for Nova. They have loved him like he was their own, and I will spend the rest of his life being grateful for that.

I'm so glad we got to go to Ally again! She is just so wonderful with our Ken. I can really tell…read morethat she loves dogs! Our Ken had all smiles in the pictures when left with Ally. She consistently sent pictures that kept my mind at ease while we were out of town. I could also tell that she has a kind heart. We are definitely customers for life.

If I had reviewed Moon Dogs after the first few times we dropped off our dog here, I would have…read moreundoubtedly given it 5 stars. However, after a few short, 3-6 day trips, we left our dog for 2 weeks while we went on our honeymoon in June, and things went poorly. To start with, Morgain made us wait 15+ minutes outside her home (which is in Van Nuys and not in Studio City as Yelp claims) and claimed she had "no idea" what time we were dropping off. Of course, I could have pointed out to her that I had put the drop-off time in the initial booking email AND the follow-up confirmation email, but I decided to let that go...But it was frustrating because we were on our way to the airport and hadn't anticipated such a delay. During our vacation, we didn't get very many photos of our dog, while we were away because she claimed her phone was broken. And then when we came back to pick him up, Morgain again made us wait outside for 10-15 minutes, despite the fact that I had emailed AND texted a half hour before. She didn't apologize but gave some excuse, and then proceeded to hand us our zip-lock baggie (clearly labeled with our dog's name) that had some other dog's kibble in it that looked very different from our dog's food. She rushed us away, but when we got into the car, we noticed our dog had a scab and a patch of missing fur on his nose. Clearly, his nose had been cut and had bled because the scab was dark red dried blood. I texted Morgain to ask what happened, and she claimed she "had no idea" but maybe he scratched it on some bougainvillea in the backyard. Basically, my dog had a gash on his face, and she claims not to have noticed him bleeding. I understand dogs are like little kids and can get scrapes and cuts, but the fact she says she didn't notice and didn't bother to tell us about it is upsetting. Luckily, my dog healed and his fur grew back weeks later. Since that incident in June, we have found another a dog sitter on Rover who has a big yard for our dog to play in but is much better about sending daily photos and keeping a close eye on our dog.

I am so happy with my German shepherd's experience at Moon Dog Farms this past weekend! Morgain…read moreherself is a delightful and competent care giver for doggies of all sizes. My (admittedly huge, but sweet) dog was well cared for during my four days away, and she even sent pictures and text updates daily! Thanks darling girl!

We were first-time dog owners when Wiley came into our lives, and Sara and the entire Rufus &…read moreDelilah team (shoutout to Sheena) have been incredibly generous with their knowledge along the way. We have asked them about behavior, training, socialization, boarding, recovery, schedules - you name it. They've supported him through puppyhood, adolescence, two knee surgeries and recovery, and now adulthood, always adjusting his walkers, sitters, dog pairings and activities based on what's best for him at that stage. They were especially incredible during his surgeries and recovery, helping us think through safe care options, checking in on him, and always prioritizing what was best for Wiley rather than just what services they could provide. They have made introductions, recommended trainers and other trusted professionals, and even offered to reinforce whatever training routines we were working on so that everyone in our dog's life could be consistent. Wiley absolutely adores these people, and that tells us plenty.

We love Rufus and Delilah! Josh has been an awesome walker/drop-in visit helper for our Bernese and…read moreour husky for a few years now. Always punctual, friendly, and leaves good notes/pictures in the app. Recently, we got married and asked R+D if they had somebody who could come to the wedding and take lead on watching our dogs during the weekend of events. They sent Sonia who was truly amazing at making sure the dogs were included, but also making sure they were well taken care of and not getting overwhelmed. It was really special having our best friends at the wedding, and Sonia made sure that we did not have to worry about them at all so we could just enjoy the weekend. It's not easy to wrangle 170 pounds combined especially when there's a lot of human food around on tables, dropped morsels on the ground, kids running around, and a ton of special people the dogs get excited to see; but Sonia's calm, cool, collected nature transferred to the pups and they were relaxed and well taken care of and had a great time. Thanks so much!

way past due for my review! Like everyone else, I have to agree that Adriana is amazing and has…read moreremoved such a weight off my shoulders every time we travel! I have 3 cats, one of which is disabled and needs medication 2 times a day plus uses a pee pad.... it was getting bad to ask friends to handle this kind of " hey, watch my cats for me please?" care when I would have to go away on trips to visit family. My one cat needs his medication 12 hours apart for seizures, plus the pad cleanup and usual cat scooping care on top of it... well it is quite a commitment. I was so stuck because I only trusted friends with my special little guy, but was afraid to board him someplace for the daily care, and was afraid of the cost to hire someone to come since two visits per day adds up the cost fast! Adriana is SO amazing though, I am glad I found her on yelp! She is so sweet and kind! My cats are now always in very relaxed and happy state when I return home.... in the past they would be so stressed out and clingy from being left alone! She texts you updates if anything is wrong or may be needed to make your pets comfy, sits and spends honest tlc time with them, and gives them little write up report cards at the end! She is also so great at cleaning up, which I feel awful she even has to do (sloppy eating crumbs, knocked over water, poo outside the box, pee pad, random hairball surprise.... god forbid my cats behave while a guest is there for them :/ ) but she always promptly handles it. Do not hesitate to use her, especially if you have a pet that needs extra care like mine. I have used her multiple times now and don't want to use anyone else! Her prices are extremely fair and a wonderful deal considering the care she gives and the peace of mind you will have.

Adriana is simply amazing. I found out about her from one of my customers at the pet store I work…read moreat. I've used her three times now, and my experiences with her have been top notch. She goes way above and beyond what a typical pet sitter would do. I love getting her visit updates, complete with photos. My cats love her. She even offered to extend her visits at the last minute, when it looked like I was going to get snowed in at the Philly airport. Trust me, if you want to enjoy your travels with no worries about how your pets are doing, hire this amazing woman. She's worth every penny. Thank you, Adriana! :)

Lara is amazing with my girls! I always feel comfortable leaving them in her care, even though one…read moreof them is quite old. She's attentive, communicative and sends a ton of pictures. Couldn't ask for more!

My husband and I have been clients of Lara's for over 8 years! We started using her and have never…read morelooked back, she is extremely professional, attentive, responsive, and accommodating. We always know that when she is booked our pets are in good hands. Our old cat could be particular and standoff-ish with new people but he always loved Lara, our new cat loves her too! We always think of her to watch our pets whether it's 1 night or 14! We love that she is always sending us photos and updates so we never wonder what is going on, it's a blessing to feel so at ease when away from home. Don't hesitate to reach out to her for all your pet needs!

Thank you Janet!!! We had a last minute cancellation of the person that was going to take care of…read moreour dogs while we were away on vacation. 2 days before our trip we had to scramble and find a place to leave our 2 dogs and Janet came to the rescue. We found her on YELP! and after reading all the great reviews we called her and thank goodness she was able to take our dogs! Everyday she would send me updates and photos of our 2 dogs! Our dogs had a great time under her care. I feel like they were at "Camp" having a great time while we were away. When we came home they were both happy dogs! I will be leaving our dogs with her whenever we go away!

We have been using them for dog walks and home stays for years. Love them. However we just started…read moretaking our husky puppy for daycare. What a goddess send! He gets to play and rest all day when I have to go to work and is sooo happy.

Tiffany's been with us since last January and we couldn't be happier with all the love she gives to…read moreour golden-doodle!!! And as a side note: I believe it was last May when I mentioned I was looking for a place that did facials and waxing, Tiffany suggested I try out Pink Cheeks on Ventura Blvd. I went and have been/will continue to be a VERY happy, monthly-loyal customer. Thank you for everything, Tiffany!!!

Any negativity on this page is very unwarranted Tiffany is the biggest lover of animals I've ever…read moremet she treats them with extreme kindness and compassion and is an amazing pet sitter and person!