One thing that I really worry about after moving to a new town is where can I find a reliable,…read morereasonable, and honest auto shop. Mainly, where can I find mechanics that will steer me in the right direction towards what I truly need and not what will fatten their pickets. Well, I can say that after three years of testing, I've done the work for you and found it. This place is amazing. Not only are they fast but they are also extremely reliable and will help you understand what your vehicle needs without the browbeating. The best part is that they offer military discount and allow you to combine coupons. This place is truly wonderful and I'm so glad I found them when I did.

Went in for an oil change and tire rotation, and got that, plus excellent service. Brad was the…read moreperfect mix of casual cofindence and professionalism. He made us feel valued as customers and got the job done in a timely manner. Definitely would recommend this place!

I've taken in several work vehicles in for new tires. They're always friendly, prices are…read morereasonable and the work is good. One small complaint, they always say they'll call when they're done, but they never do. Eventually, I check in and find out it's done. I'm guessing my timing isn't THAT good. It's not something that would keep me from coming back, but it bugs me.

Took my truck here tires flew off damaged my bed brije all studs. talked to manager wants to take…read moreno responsabikity

the customer service from these boys was the best that i have seen in a long time not only did they…read moredo a great job they made me feel like family!! the quality of the service and work was outstanding great job boys

Nothing wrong when the oil change on my F250 took place. But a few hundred miles later, my…read moreemployee noticed oil leaking underneath the truck. He had to take it to a shop 50 miles away from Minot because the leak was severe. Removed filter, no filter gasket was installed. Common enough mistake for someone inexperienced, not a huge deal, put new filter on, added oil and he was back to work. Went in to talk to Take 5, guy outside in his car asks what I need as he is the manager. I started to tell him my story while he looked at the receipt. He first commented that I shouldn't come in on the weekend with this. Then he said the employees that did the work were no longer there. Then he said since we had taken it somewhere else to fix he couldn't do anything, even though the issue was noticed far from Minot. Whatever, I wasn't looking for much, maybe the price of the filter. Talking with the manager was a bad experience. He wasn't looking to improve service or correct an oversight, he was looking to get rid of me as soon as possible and take no responsibility. Won't be back.

Friendly staff, great communication, no hidden or unexpected costs and professional, organized…read moreservice. I will definitely be bringing my car back here again.

Went in to request a quote on some tires for my spouse's car since his work schedule conflicts with…read morethe hours of tire shops. I requested an estimate for tires on a specific vehicle I provided the make and model and details of the car. I get only one estimate, the Firestone weathergrip. No other comparisons, just that one. I decided to trust the salesman. Huge mistake of mine! He never informed me that the tire is of different size! He confidently said this one fits your vehicle. I wanted oem factory recommendations, but he bumped it to a different size without explaining that part to me. I'm sorry I'm not knowledgeable, but that should have been told especially if that would change the odometer of the vehicle. I only learned this after doing more research. I only found out after I got home with the car. Oem size: 235/40r 18 Size he gave: 235/45r 18 I get it still fits, however that's terrible customer service on not advising me the change of size AND how it may impact the vehicle itself! This is my fault for trusting someone. Military life is hard enough, now I feel I just can't trust this place ever again. *Sigh* The price seemed ok, but again... lack of actual communication to me is not what signed up for.

Theo was amazing and full of knowledge... he took time to understand what my needs were and…read moreprovided me with educated information and options to help me make a decision on my next vehicle! My kids and dogs love our new car and it's all thanks to Mr. Toliver! Thank you sir for all of your help.

Girlfriend has a newer GMC Denali with warranty. She went in for an oil change and to get her…read morecheck engine light cleared. They told her that the check engine light was on because she filled her car up while it was running (pretty common in our climate). They charged her $150 for this guy to clear a check engine light with the warranty. So essentially every time she fills her car up now with it running, she will have to pay $150 to get it cleared. One would think, that because this is a manufacturer defect, it would be covered under the warranty OR they would recall these vehicles to make that right. BBB will be notified, cooperate as well. This problem needs to be fixed. The manager working there was no help at all. DO NOT BUY VEHICLES OR SERVICE THEM FROM THIS PLACE

Moved to Minot a few years ago from out of state and had been with my mechanic for over 30 years. A…read morelot of trust gets built over that time. I was referred to Jerry by my insurance agent. It was a great experience; jerry's bill was exactly as quoted; no surprises AND he finished the work ahead of his estimate. Customer for life!

This is the first yelp profile I added for a business. I was referred here by Roughneck Auto &…read moreDiesel Repair as Jerry does their alignments. I dropped off my older truck, which hasn't had an alignment in decades as far as I know, along with a steering stabilizer I wasn't able to install due to a stuck bolt. I dropped the truck off early and Jerry had it done with stabilizer installed by my original appointment time. Truck doesn't pull to the right anymore and Jerry didn't try to sell me anything extra.

Our GMC Yukon had a couple recalls that needed to be checked out and the check engine light was on…read more We had set up an appointment to take it in at 10:30. We dropped it off at 10:15 and were told it would take 2-2 1/2 hours. After waiting for 4 1/2 hours, we called to see if it was done. After several transfers to different workers within the building, we were told they had to check on it. It is now 3:30. We called back 15 minutes later to see if they had found out if it was done. They still didn't know. At 4:30 they called us and said that they would be getting to it soon. At 5:15 we called back and they said they needed to order a part and couldn't finish it this day. It was then 5:45 by the time we could pick it up. We live 100 miles away. Now we have to take another day to bring it in for the issues that should have been fixed on the day the appointment was made for. This was completely unacceptable and uncalled for. There was no compensation for our gas for now another 100 mile trip The communication with us was awful and the organization there was horrible. I would never recommend buying anything from or taking your vehicle in to this business. The service here is very disappointing.

We had driven 1600 miles and as we arrived in Minot, North Dakota the check engine light came on my…read moreSRX. We went to Ryan Cadillac and was helped by Kylie at the Service Desk. She was friendly, courteous and professional. She pulled up our Texas Dealer prior repairs using our Vin and ran diagnostics for the code . Within two hours the issue was diagnosed and part replaced and we were on our way. Kylie kept us informed every step of the way. Thank you Ryan Cadillac!

I'm currently at Smitty's Auto Repair in Minot and can not rave enough about their service,…read moreintegrity, and honesty. There's been a couple times that they could have taken advantage of my auto ignorance, but that's never been the case.