Get stylists who don't rush . Don't hire stylists who cut hair dry and who don't know how to section hair before cutting.

THIS SUPERCUTS LOCATION IS CLOSED. I liked the service here. It was a good value. It was close to home and so convenient but it is not open anymore and my review has to be 85 words minimum. read more

This place has been my go-to haircut store for many years. Sadly it now seems that they may have gone out of business. Their app doesn't allow any more appointments and their phone line has been disconnected. Too bad... read more

Been coming here for about 4 years, started during COVID. They had a deal of like $14.99/month unlimited haircuts which over the years has gone up slightly but still a great value. It seems for the longest time they have the same 3 ladies working there, Lisa, Mary Lou and can't remember the other. They're always nice and give great haircuts. As demand is high I believe they only go by appointments but I haven't had an issue getting in same day with decent notice on the app. Can't beat the value and the ladies are great as well. read more

What a terrible first impression Kaitlyn has displayed for this establishment. Rating is for customer service over the phone while attempting to make an appointment for my daughter and due to her discourteous attitude, our family will never support this location. It costs nothing to be kind. It blows my mind that someone that is in a service industry doesn't know squat about customer service. If she didn't have time to take a phone call then she shouldn't have answered the phone and spared this establishment the loss of business. If they are impatient and coarse on a simple phone call while making the appointment, I can only imagine the crappy level of service or care they would provide in person. No thank you, I would rather spend my money elsewhere. I do not recommend this location. read more

I had a great haircut here on Thursday Nov 3 2022. my regular stylist at Concerto Spa is going to be out for a few weeks she has been cutting my hair for a very long time. I needed a haircut I made my appointment and went in. They did a great job and if need be I will go back again read more

This review is for Adrianne she did a beautiful job on my daughter's hair for her sweet 16th birthday. My daughter received many beautiful compliments about her hair!! Many thanks Adrianne read more

SUPERCUTS - Hair Salons Near Me - SAUGUS, California

I don't understand how this establishment works. Why offer an appointment system if you aren't going to honor it? Also isn't customer service part of the service? Called around 2:00 pm inquiring about their wait time for my 4 yo and was told the next appointment was at 3:00. So, I make my appointment on the app for 3:00 and arrive on time. When I walk in the only woman working, Maria Elena, did not greet me. After standing at the register awkwardly for a few moments with my daughter, she asks me if I have an appointment. I do. She says, "Let me check" as if she doesn't believe me. Sure enough, she finds my appointment, but Maria Elena tells me she is "running behind" and now the wait will be 30 minutes (there appeared to be another woman waiting). Not sure what changed (I suspect poor time management or trying to fit in more clients) but anyone who has tried to wait 30 min with small children will tell you its not worth it. I just replied, "Ok... I guess I'll just leave..." only after a few more awkward moments did Maria Elena offer a half hearted apology: "Sorry" with a shrug of her shoulders. Yeah, I can tell. I won't be back. read more

My daughter in law went to this place for a haircut. A hispanic lady mid 40s did her haircut but didn't get her name. She asked for trim about 1" to cut. This lady insisted she needed layers. A 3yo could have done it better, layers are uneven, hair is uneven from one side to the other, there are pIeces that are longer on the back. Pictures don't even do justice of the mess she was left with. read more

SUPERCUTS - Hair Salons Near Me - SAUGUS, California

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Alright, am I really rating a Supercuts? Obviously I am... So, I've had the good fortune to finally enter into this location maybe eight months ago and I can certainly say for myself that I have received a great cut every time and by different employees so it's consistent. I've been here at least four times and each time has been enjoyable in terms of the professionalism, service and my best part the employees are all easy to talk to and they are all cheery, sometime comical. Juliett has cut my hair a couple of time now and I always get compliments on my cut afterwards (mission accomplished). For a few extra dollars get your hair washed after your cut, it's worth it and you can go about your day without the cut hair itching you. I was a die hard barber shop guy but after stepping into this Supercut's, I don't think I'll be going back to any barber shop at all is possible. Keep it up Supercuts! read more

My 16 year old son just went to this location and came out very disappointed. The lady (I think her name is Marie) that cut his hair was not friendly, not hospitable and didn't talk much, was very dry and when my son asked what hair products can she recommend to keep his hair in place and in shape, she just said "products" and didnt give more suggestions. My son showed her a picture of a photo of a haircut that he wanted but she didn't deliver. Overall, we got a bad service, she wasn't accommodating. We weren't satisfied and we will not come back anymore. read more

VERY rude workers. Came here to take my little brother to get a haircut and was given attitude as soon as I walked in the door. Will definitely NEVER come back here. Don't recommend this place. read more

Very clean. Professional staff. Maria in the Bouquet Canyon location is excellent. She does not over cut! Maria is dependable and does notify you if she is delayed. I am a satisfied customer. read more

I love this place and Valerie and Stacy always get my haircuts just right but they have a newer addition to their team, David. Absolutely rude. Boyfriend and I asked for a specific haircut with a picture for reference and he told me my boyfriend wasn't pretty enough for the haircut and that he would give us something we liked. He gave my boyfriend everything he DID NOT want. When I tried speaking up, David called me my boyfriend's "owner" and made more comments of me being abusive to my boyfriend. I have never felt so offended. Paid for the haircut anyway and left a tip. Won't be coming back. read more

This Supercuts location is great. The stylists care and pay attention to detail. Some days it helps to make an appointment as their time is in high demand. Sign up wth your email so you can get coupons. And here it is, the honorable mention... see Valerie, the manager of the store. She will not disappoint! read more

I went and got a haircut and color by Lisa and I loved how it turned out! She did it exactly how I wanted it and it really seemed like she cared how it turned out and that I was happy with it. She wasn't rushing through it and I felt like she took the time to make me look great. I will definitely be going back to have Lisa do my hair from now on! read more

Got my hair done here and all I have to say is Lisa is the best!.. it I let that but that staff was super nice! Definitely will be coming back read more

I love Valerie! She always does my hair and my daughters. She is amazing! I've done different cuts and colors. Every time I leave I am beyond happy with my hair. The prices are reasonable allowing me to try different things I normally wouldn't. She is able guide me on the best look for myself and my daughters. read more

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Just before my trip to Peru I decided to come to this Supercuts to get a haircut. Obviously after the haircut The Stylist put product in my hair which made my hair flat and look presentable. My flight was leaving the very next morning. But when I woke up and there was no product in my hair I realize the horrific job that was done to me at this Supercuts. It's a shame that people get paid to do a job like this. Well I just got back from my trip in Peru which was 10 days. I then returned to the Supercuts showing them the travesty that was done to me. It literally looks like somebody just threw a lawnmower at my head. As I was talking to the lady about what happened to my hair she was in amazement on how my hair was left. She agreed how horrible my hair looked. I then asked was this going to be another full charge or this just going to be a fix. She said it will be a whole new charge that I will have to come back and 7 Days even though I told her I was in Peru the lady refused to have any Compassion. Maybe I should have stopped my trip in day 5 in Peru to come back to this Supercuts to fix this really fucked up haircut read more

SUPERCUTS - Thank you Supercuts now I have to shave my head - Hair Salons Near Me - SAUGUS, California

Got a long bob done by Kiani and it looks amazing! She's super kind and really took her time and payed attention to detail to the cut. I showed her a picture and she knew exactly what to do and it looks just like how I wanted. I didn't want dramatic layers and she did them perfect for me, not too much but still noticeable. She's definitely somebody I will be coming back to! :) read more

I went at 8 o'clock at night to get a quick 5 minute haircut. We made sure they closed at 9 o'clock, it said online, and on the door. When we tried to go in the door was locked and the two people who were in there were just laughing at us. There was a guy with a bunch of tattoos and a blonde haired girl in there. They had absolutely horrible service, I tried to call and ask if they were open and they answered the phone, laughed at me then hung up. The second time I called they left themselves on mute while laughing at me the whole time, I mentioned to them I could see them, and they kept laughing and hid in the back for a good few minutes. Absolutely horrible place and people! Horrible customer service!! read more

Terrible experience. Went here for a haircut and got my sunglasses stolen. Avoid this area and location if you can. There were only 2 people working when I went. Khiani cut my hair. There was one couple leaving as I got sat down. There was a shady looking lady with them. I left my sunglasses in my case laying down. Granted that was my mistake but at least you would think there would be people descent enough to say not steal them. There was one other lady that came in and out of the store while I was getting my haircut and never sat down. So it's either the other employee here or the only 2 other people that were at the location at this time. read more

Yikes! That didn't go as planned. Came here for an eyebrow wax and she burned my daughters eyelid with the hot wax. I guess I'm lucky she still has eyebrows! It could have been worse I suppose. We've been putting Neosporin on it daily and hoping it doesn't scar. You definitely should be careful who you go to here. This girl was brand new out of cosmetology school and not a natural, if you know what I'm saying. We had an appointment and still ended up waiting an hour. Followed by the worst eye brow experience ever! I'm totally traumatized! If you come here, be selective. Some of the girls are great but the one we had was not. read more

Never got a response from their contact. My hair will take 3 months to grow back after this terrorist attack on my head. I was shocked to lose 1 1/2 of the front of my hair line. Mind blowing, not mad, in shock. read more

This review is for Julie. She's colored my hair multiple times and she is not only good, but she's so fun to chat with while she does my hair. I'm able to always get an appointment the same day (just call early in the morning), and I never have to wait if I've made an appointment. I definitely recommend this location and Juliette to all. read more

Valerie is the best around. She takes pride in what she does and her work speaks for itself. I have come here and brought my kids here for about 8 years. Won't go anywhere else. read more

Thank you so much super cuts , my son graduates tomorrow I work long hours and just couldn't make it in on time to his regular barber do to hours of operation , you were open and ready to help me while at work you Took down in detail how I wanted my sons haircut explain to me that once he got there and you guys had any questions you can call me back you guys were so welcoming to him took her time on his haircut for his special day thank you so much for being open as late as you are put your hard-working hands to work and made him look like a wonderful exceptional little man thanks to you his pictures , his hole day , and his mood is going to rock because of you thank you again see you soon read more

Every stylist at this location tries their best to maintain a positive attitude and give quality haircuts and color services every day. Let's face it, we all have off days, and the same goes for hairstylists. But the long time stylists here, such as Valerie, Stacie, and Kiani are awesome at what they do, and will try to make your day a little brighter by making you look great with a quality haircut. read more

I love this location! Everyone that works here does such a great job! My kids and I have had our haircuts done by everyone that works here and we are always happy with our cuts/color when we leave. Thank you Stacy, Kiani, Juliette, David and Valerie for job well done! read more

Lisa did such a fabulous job on my hair. The cut and color were exactly what I asked for. She was very friendly, professional, and I will definitely continue getting my hair done by Lisa! read more

This review is for Lisa. She colored and cut my hair and I love it. She did an amazing job and I will continue to see her in the future. Everybody was really nice and professional at this location. read more

Been seeing Valerie at Supercuts for as long as I can remember for cut and color and I always leave super satisfied with her work! She always listens And gives me exactly what I'm looking for and offers suggestions (that I love) when I'm at a loss for what I want done . The store is always clean and organized and the employees are always friendly with a greeting right as you walk in. read more

Worst haircut in a decade. Avoid the big lady with scraggly hair. Literally ruined my hair for months.

I used to really enjoy going to this location for my haircuts. As of late though, the business, not the quality of the cuts I have received has gone downhill remarkably fast. I had entered the salon about a month ago at approximately 9:30 a.m., just prior to school starting back into session. There was one child, approximately 10 years old getting a haircut and not a single person waiting. I was asked if I had an appointment, which I did not. I was told I couldn't possibly be taken care of until the next available appointment at 4:30 p.m. and the reason was because it was back to school time. Okay, I could possibly buy into that theory had there not been two additional stylists in the back doing absolutely nothing. Now, I'm a simple haircut and I've never been in the chair for more than maybe 10 to 15 minutes. Plus, if they were so concerned about a huge onslaught of business related to back to school and had all these appointments supposedly waiting, why the hell didn't they staff for such? Makes no sense! I was asked if I wanted to schedule an appointment at 4:30 and I declined. I figured if they were so busy as to turn away clients in this day and age, more power to them. But, I was curious as to exactly how busy they were. So, I wandered over to Subway and grabbed myself one of their breakfast sandwiches and sat back to watch. In the half hour I sat there increasingly fuming, the only person to enter the store was the aforementioned child's parent who gathered him up and was on her way (about 10 minutes after I had walked out). Had they wanted to, they could have cut my hair 3 times by now and still not had one of their supposed appointment making patrons show up. Okay, so I chalked that one up to simply poor decision making on the part of the staff. I'll try again at another date. So, today was my repeat effort. I entered the store at approximately 4:30 pm and there was one girl cutting the hair of a single customer and two men waiting. Neither of the men had much for hair and one was already a buzz cut who just wanted a quick trim. So, the young stylist tells me it'll be approximately 20 to 30 minutes before I could get a haircut. Seems reasonable, I'll wait. That is until someone calls out from the back room for this young girl to step back and speak to her. Well, this poor girl can't, she's the only one out front at the moment. So, the "voice" from the back simply yells out (real professional, I might add), I'm on lunch and (name unrecognizable) has a color job coming in. So this young stylist, whom I've never previously seen there, advises me that it would be an hour to an hour and a half before anyone would be able to take me. Really? Two people waiting and it'll only be 20 to 30, voice from back room and it's now an hour to an hour and a half? Clearly math isn't a component of getting licensed. One of the guys waiting, he'd be done in 5 minutes and that's WITH taking time to have a cup of coffee! So, we once again have Supercuts simply throwing business out the door either because someone is too damn lazy to get up and do her job, or piss poor staffing, but more probably a combination of the both. Simply amazing! I once again walked out the door, quite possibly for the last time. It's a shame too, as this location is super convenient to where I live. More a shame since I've been going there since long before it was purchased by Supercuts as have my spouse and two children. So, there's 4 customers that are gone and I can't imagine that I am the only one who has been treated this way as of late! I know I'll be sharing this with anyone I know who is thinking of going there. You know the old saying from the commercials, "... and they'll tell two friends, and they'll tell two friends". Traveled the 4 miles to Great Clips and was seated within 6 minutes of getting out of my car. Haircut was just as good as what I receive at Supercuts! read more

Went in for the first time today and met with Valerie. I made my appointment online and showed up 5 mins early and was called for my haircut right at my appointment time. Valerie is really sweet and super personable. She did a great job with my hair and listened to exactly what I wanted...I was very happy with the results. I will definitely be back to see her again! read more

I'm not usually the type to go to a supercuts, I like the pamper the pricy salon the whole 9 yards but decided to give Valerie a chance. We all have that nightmare haircut story so I was extremely skeptical considering I was cutting 12+ inches off and actually getting a styled cut for once... Not only did she nail 'the look' I wanted but she was a sweetheart too!! The overall experience was awesome, set an appointment, didn't wait, she got to chopping and we had a fun conversation! I actually really enjoyed myself! HIGHLY recommend you give her and the shop a chance! read more

Valerie and Ashley do a wonderful job and take the time to understand your needs. I've been going to this salon since it opened, and am very happy with their service. It is a great advantage to call ahead or use the app to make an appointment reducing your time in the waiting area. read more

Just left from getting a haircut from Stacie. Not only is she very personable she gives a great haircut. Thanks Stacie. I will return when my hair gets out of control. I had arrived early for my appointment only waited 5 minutes and she was ready for me.. Great job. read more

Came in, they said fifteen minutes. Been waiting here fortyfive, they've taken clients that came in after me ahead of me. Annoying music in the waiting area. Really unprofessional conduct going on in here from the blonde chick. She seemed really unphased with me wanting to write a negative review over this incident. Basically I'm getting the 'ew you look poor' treatment. The waiting room smells like poo bad. However the other girl working tonight was an absolute doll. She took good care of me. read more

I have this to say if you want a great cut and perfect color then you need to go see Valerie!!!!! I have been going to this Supercuts for some time now and can honestly say Valerie has never failed me,every time has been better then the one before...She definitley knows her stuff and would never let you down... My daughter Dakota has finally started to get her hair cut there,Valerie set her an appointment with Kiani(hope I spelled it proper)who took the time to look at all the pictures of cuts she liked and they found the style that's perfect for her.. We both left the shop so satisfied and happy!!!! Happiest customer ever, Renee read more