From the front desk, Christina, the shampoo gals and then to Colleen or Kelly, who are my stylists,…read more I consistently have a very good experience. These gals know how to cut, color and style hair. So professional and very friendly. That's why I've been a customer for over 18 years. They are very accommodating with complimentary coffee, tea and water. This salon delivers high end quality with a down to earth vibe.

I paid over $300 for a highlight and cut. The stylist Cheryl was great, I was really looking…read moreforward to the aftermath after a thorough consultation. I tried resolving by private messaging the salon to no avail. I've never spent so much money on a service to get such mediocre results. Terribly disappointed. This was taken as soon as I got home from salon. They refused my money back, after having a disappointing experience im expected to go back? I was polite on the phone and was still hung up on. They have now lied saying they tried reaching out to me when they did not. Beware of this salon, even choosing a top stylist I still walked out with this.

If your looking for great hair stylist, look no further. Let me recommend Susan, this girl knows…read morehow to get the job done right the first time. Most places I have tried just come up short !!!! I have very fine hair and it doesn't lay right...... it wants to stick out. I was so frustrated before I found this gem. She is right on point, my hair looks great. Now I'm in my fifty's and I need color. The best part is that no one can tell that I have it colored, because she leaves a little salt and pepper in the side........ its like magic.

Susan has been doing my hair for over a year now. The color is more then good it is not unnatural…read more I have gotten plenty of comment and compliments. Often due to the color and condition of my hair - many people do not believe I am in my 60's. She takes care of her customers! Thanks, Rita

Melissa is a fabulous stylist! She nailed my hair the first time I went to her and I have been…read moregoing since! Her hair color and cuts are amazing and she is always on time. She is friendly and fun and fairly priced! Another stylist in the salon, Karen, is also excellent and will step in if Melissa is on vacation. There is also a lovely nail tech in the salon.

My stylist, Karen, is the best - she is very knowledgeable and down to earth. She is great with…read morecolor - she even has an ORGANIC line available. She gives very good haircuts and also updos. I highly recommend Karen!

It's not that expensive. I know people think its gonna be crazy and all but it's Chicagoland…read more Nothing is cheap in Illinois. The service here is really good. Friendly staff. Good company. I don't get in as much as I'd like but I frequently travel.

Just moved back to the area. I have been visiting a Tricoci in another area and have had a great…read moreexperience. Today, not so much. The front desk staff was the highlight. The woman who checked me in was super cheerful, pleasant and showed me around. When I got back, that is when things changed. I will say I used to work as a hair stylist and an educator in the beauty industry. I have high standards for basic customer service. Today with my aesthetician was lacking. She was nice but literally was calling me back, looking on her phone and Apple Watch. I could tell she was distracted the entire time. This was just a "procedure" going through the steps with very little customer service element. This used to be a great salon and spa, today I was just disappointed with the level and of service I received today.

Nicole is THE BEST stylist! After paying a million+ dollars at a close by over priced salon to fry,…read moreover-process and turn my hair green- Nicole at Hair Concepts saved me. She replenished my hairs natural texture, fixed the color, and gave a beautiful cut to frame my face. She listens carefully to what the customers want. She is very good with coloring, highlights, different cuts and styles. I've changed my hair so many times and each time I come out so pleased. And you'll Pay half of what those foo-foo salons charge. This is a family owned business on 143rd. Support your local business'!

Visiting from out of town, needed a haircut (badly) and found this place on yelp. Made an…read moreappointment hoping for the best. I made the right choice. Lisa(?)took time to discuss what I wanted and I walked out with a great cut! Wish I could find a hairdresser back in my home town like her - guess I'll just keep trying once I'm back home.

Natalie did an amazing job with my highlights. She listened to everything I had to say and helped…read moreme get to my end goal with my hair. I absolutely love my hair color and would definitely going back to her!

Great service! Love Kristin!…read more The salon is clean & all the staff are kind & helpful.

I wish I could give more than 5 stars! After going to many…read moresalons in my life, this one is leaps and bounds above all of them! The stylists are so talented and their skills are amazing! My stylist is Jen S. and she not only can do the wild rainbow colors, but she took my brunette teen daughter to platinum blonde safely and beautifully. All our special occasion hair is also done by Jen as well! She is a true hair artist! All the staff in the salon are friendly and the managers are wonderful! This salon has been a home we visit every month and look forward to our visit! -Rebecca H.

The 3 stars are only for the salons lively atmosphere and clean look. I'm trying to be fair because…read moreI'm really not a nail salon girly anymore. However, I stopped in about a week ago for their mani/pedi promo and apparently the woman servicing me was "tired". Totally understandable, I was tired myself. However, I do believe that putting real energy behind being approachable and friendly is important when you're feeling tired or something.. just about having a little etiquette (just my opinion) So.. I was unsure about the way she conducted herself with me. I wanted to be understanding but she just seemed uninterested in servicing me in general and apparently wasn't about to try to be anything other than "tired", like I should accept that as a paying customer. I also wasn't sure if she had dry humor or was really just coming off kinda rude. The actual service was just very lackluster

Eyad did such an amazing job on my haircut! This was my first time at this salon and I was very…read moreimpressed with the speed and quality of service. He knew exactly what I wanted with my hair and did such a good job! Will definitely be going back regularly to this salon!

Best salon results ever and I've had some good ones. I also had the experience the other reviews…read moredescribed and could quote them exactly. I've been transformed by Iyad and his brother and they are both talented gentlemen.

It's not the place, it's the people!!!!! I got a haircut…read morewith Emily & the final result was absolutely amazing, she was so attentive. Staff in general are so nice & honestly they have very fair prices compared to what you pay around downtown Chicago, not even worth it.

Friendly, skilled staff with great results!…read more Love the natural Bass Farms products and other fun things for sale there as well! HIGHLY recommend