I have given this location more than its fair share of chances. The level of unprofessionalism is wild. There is always someone working that is on their phone. One time I went in and there were no customers in there and they asked if I had checked in or called to set a time. Last time I checked, this is a walk-in place. The girl told me they didn't have anything available for an hour. I looked in the back and I literally see another employee with her hair wet waiting for the other girl (the one who "greeted" me) to come back and finish shampooing her hair. Really? I've always tipped generously despite having terrible experiences in hopes that maybe the next visit would be better. A note to the manager - your employees clearly don't want to work if they are closing up shop early (read the google reviews), standing around on their phones, and telling customers they don't have anything open when there are zero customers in the store. read more