Hard working and service oriented! If you need it they will find it. Whether it's PPE or IT…read morenetworking they can make it happen.

From the owner: We specialize is bulk quantities of medicals supplies such as personal protective equipment, point…read moreof care and over the counter covid test kits, etc.

Needed tires replaced on my wife's Invacare wheelchair and it was urgent. Left 2 phone messages and…read morea message on the web site. No response that day and still no response a week later. When Ron managed the place years ago, customer service ewas incredible. Now? Nonexistent.

I went to my appointment at 11am (the store opens at 10am) and the store was closed. I left a…read morevoicemail to reschedule me appt and no one called me back. I called again and asked why they didn't call to reschedule and I was told they were too busy. I indicated that I thought that was rude and they told me to "...go to hell." Then hung up.

Wonderful customer service. I called to order a walker and was given all the information needed…read morefor my dr to write a prescription for the walker. I didn't have to pick it up. The walker was delivered to my home the next day and adjusted to my height and weight. Best Aid Medical Supply took care of submitting claim information to Medicare and supplemental insurance. They made everything so easy. Impressive.

I placed an order with NorthShore but when I received my order, I didn't get the quantity I…read moreordered. I called customer service and my call was immediately answered vy a real, live person. This woman was very pleasant and immediately resolved by issue, getting an order going to replace the missing quatity of items and adding a free item as well. I just called yesterday and the replacement of the missing items is already due to be delivered in two days. I was very impressed with this quality of customer service, which is almost impossible to find these days. NorthShore products are top of the line and their customer service is equally excellent!

Above and beyond product and service to get me the product even on expedited timing. True care for…read moretheir patient customers

needed a nebulizer for mom. Medicare doesn't cover unless you obtain the equipment from an…read moreapproved medical supply house. After calling 4 of the medical supply houses on the Medicare list found US Medical Equipment who said yes. Outlined the process and made things easy. Hurray for people who work there who care and know their business.

I'm very satisfied with US Medical Equipment. Sarah went above and beyond to make sure I was able…read moreto walk with my knee brace. She was super friendly and very helpful with my injury. Sarah provided excellent customer service. Highly recommended.

They fixed the problem in a hurry. It wasn't even a brand of scooter that they sell. My scooter…read morewasnt getting a charge. I left it with Geoff and it was ready for pick up the next day at a very reasonable cost. You can trust these guys.

They have a good selection of mobility devices here: lift chairs, beds, manual wheelchairs, power…read morewheelchairs, of various levels and strengths and weights. The salesperson we spoke with was really helpful and they had several options to try out. They have various protection plans for service, and they also will pick up and/or drop off (I can't remember which) within a certain mile radius.

Jeremy handled special order expeditiously- John Garrett…read more items included remote CPAP PILLOW and grabber and length of text /////\\\\....

My mom needed a better bed after a mth between the hospital and rehab after a fall. I rented a full…read moreelectric half rail hospital bed. Delivery was quick and precise (was given an estimate), and bed is comfortable! Payment and delivery set up a breeze. Look nowhere else but Mark Drug Medical Supply!

Great inventory with a wide range of Product. Abdul was outstanding. He was very knowledgeable…read moreand expertly answered all my questions. He had very good customer focus and was concerned with addressing my individual needs and not just selling me a Power Chair. We explored several option and Abdul highlighted the difference so I could make an informed decision. He was very patient with me in demonstrating all the product features.

Steven came out on a service call for me. He was on time, extremely polite and very helpful…read moreexplaining certain things about my aging scooter and what repairs may need to be done.

I have been to a handful of medical Supply stores throughout the States & I can without a doubt say…read morethat the variety of their in-store inventory is top notch. They have supplies that will be of great use to anyone who needs it regardless of how their medical issue affects them. When I went to the store, I could tell that the two employees working were from South America based on their accent & way of speaking. I was pleased to find out that it was her daughter & mother wotking there & that they're both from Venezuela! So, if you are someone who makes the effort to support businesses who employ people from South Ameri a, then here's another business to add to your list

I found Elite Home Medical Supply via a simple Google search; they were the first and last business…read moreI called. Normally, I read reviews and shop around, but considering the customer service I received from Mark on our first phone call, I knew I found the right place. Anyone who has ever experienced a medical emergency knows time is of the essence, so when my once mobile mom came home from the hospital (and couldn't walk), we were scared and helpless. I called Elite Home Medical Supply on a Saturday morning (of Memorial Day weekend) to inquire about Hoyer Lifts. Mark answered and told me he could deliver one Tuesday. After telling him about our situation, he made some adjustments, and delivered the lift with his son, Jake, that same afternoon. To add to that, they both stayed to give us a tutorial while we practiced using the lift with my sister-in-law. After that, my sister-in-law went to the store to purchase a commode and bedside table. At the store she was accommodated by rockstar employee, Jasmine. I think the fact that Google revealed to me Elite Home Medical Supply, which is 35 minutes from my home, was divine intervention. These people are angels, and my family is forever grateful. Thank you, Emergency Home Medical Supply, for being there for my family when we needed you the most.