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    Super Laundry

    4.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    State Of the Art Laundromat - West Babylon - nice n clean handicap sign parking spot at our front of store

    State Of the Art Laundromat - West Babylon

    (13 reviews)

    Under new management and looks night and day better so I'll deff give it a try again and update my…read morereview as the new owner replied to my old review from 3 yrs ago and updated photos on the business page here on Yelp!

    I usually like going to this laundromat due to its proximity to where I live. The employees are…read moretypically friendly and helpful, except for tonight. The older Spanish lady who was the attendant tonight was rude and disrespectful. At 9:30pm as I was loading my clothes in the washer, she proceeded to tell me that the facility was closing in 2 hours. I thought that was strange because the sign posted on the door said that it closed at 12am every day and the last wash was 10pm. I completed washing all my clothes and placed them in the dryers by 10:25pm. I then left the laundromat and told the lady that I would return prior to leaving. I returned at 11:22pm. The doors were locked but I could see her moping the floors inside. I had to knock vigorously for her to open the doors. Upon entering, I told her the sign says the laundromat closes at 12am. She said she told me that she is closing at 11:30pm. I said I understand that you want to close at 11:30 but it is a business and the sign says 12am. She told me that it is 11:30pm on the website (which is a lie). SHE PROCEEDED TO TURN OFF THE LIGHTS AT 11:34PM WHILE I WAS RETRIEVING MY CLOTHES. I HAD TO REMOVE MY CLOTHES IN COMPLETE DARKNESS!!! I left the laundromat at 11:40pm. I told her that I have been coming there for a while and no one has ever spoken to me like that - not the middle-aged Indian gentleman or the young Asian lady. She told me that she's tired and been there since 6am and that she has to come back at 6am. Well maybe don't work for 18 hours if you are tired. That is just HORRENDOUS customer service!!! I spent $60 today refilling my laundry card. I do not and cannot accept this behavior. This employee needs some retraining in how to communicate with customers !!

    Super Laundry - laundromat - Updated May 2026

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