Super Fuel has been delivering out oil on automated delivery for over 7 years and were fairly reliable. We also had an 24/7 service agreement with them. On Sunday, our boiler started leaking hot water. That is when I found out that I am on my own. I called 5 times within 2 hours asking someone to simply call me back to tell me how to shut off the water and electric to the boiler. I kept getting answering service. I finally called a friend and was walked through how to turn off electric and water. After 3 hours, I have received a call back. Then, repair person showed up, and quoted the price and performed the repair. A week later, I have received an invoice which was 30 percent higher than the quoted repair price (it was automatically charged on my CC without my approval). I have called talked to a manager and cancelled the agreement - not so much as an apology and offer to give me a credit.... read more