I dropped off my iPhone 13 Pro to have the screen replaced, but they installed a lower-quality…read morescreen without clearly explaining the difference between the options. After the replacement, my phone's battery started draining much faster. I went back and paid extra to upgrade to an OLED screen, but that replacement didn't even last a few months before the display started failing. Eventually, the screen went completely black. When I returned to have it checked, I was told there was nothing they could do because the warranty had expired. No solutions were offered or help. I had to beg for the gentleman to open it up to at least take a look if anything was loose. Just a suggestion to pay for another new screen and "see what happens." Overall, very disappointing experience and quality of parts.

So they don't tell you before hand but they don't flash the phone when replacing screen with non…read moreOEM screen. So when I got the phone back I kept getting a message that the screen wasn't original. Not cool. Guess it's why they were less than other places

I dropped my iPhone today and cracked the screen protector AND the actual screen . My husband took…read moreit to "The Fix" and they did just that ! They replaced the screen in less than 20 minutes . The service was fast , professional, and a deal compared to actually taking it to Apple . And no appointment was necessary!! I highly recommend this service , it's convenient & efficient. My phone is like new ! 5 stars all the way !

From the owner: The Fix, located inside Walmart at 7631 Gall Blvd, Zephyrhills, FL, offers professional tech repair…read moreservices for various issues such as cracked screens, dead batteries, water damage, and more. Their skilled team utilizes advanced tools to quickly restore devices, often within the same day, ensuring minimal disruption to your daily life. Services include screen repair, camera fixes, power and home button repairs, speaker and charge port repair, battery replacement, water damage repair, micro soldering, data recovery, and virus removal. In addition to repairs, The Fix provides protective phone cases, screen protectors, reliable chargers, and the latest tech gadgets. They emphasize transparency with upfront estimates and competitive pricing, aiming to make quality repairs accessible. For added peace of mind, affordable phone insurance options are also available through AKKO. Choose The Fix in Zephyrhills for reliable tech solutions and excellent customer service to keep you connected.

Excellent service, he fix my Iwatch next day, very customer…read moreoriented and price was good.

Do not go here. I took my wife's iPhone 15 Pro, which had water damage, on 4-30-2025. They dried it…read moreand changed the front and back glass. After we picked up the iPhone, we noticed the screen was elevated and could be pushed down repeatedly. My wife's Face ID was also not working. When we took the phone back, the guy at the front stated "I know the Face ID wasn't going to work because we didn't put in an expensive glass". We told him the website claims quality parts that will ensure the phone functions as it should. He said if we wanted to, we could pay him an additional $60 for a better screen that would allow Face ID. We told him that it's on him to fix it properly or give us a refund. He refused Update on 5-3-2025 - Owner called me and did ask about what he could do. When I told him that he should have honored what was advertised he said there is no way to fix Face ID and if I could find any one that could fix it, he would give me my money back. When I quoted back to him his company policy about quality parts, he kept speaking over me. When I was finally able to repeat to him his policy on quality parts, I told him maybe he should change the wording to specifically identify issues that can't be fixed. He stated I was trying to squeeze him for money to which I told him no I just wanted you to provide the service your website states you do. Only positive is he did end the conversation in a polite and professional manner

I have found a place I can go to to get excellent service here in Florida and feel confident that I…read moream in good hands. I went to Phones Plus Computer Repair in Plant City Florida because my Iphone Xs Max needed a replacement battery. The battery was at 84% efficiency. I did a search and Phones Plus Computer Repair was the closest to me. I must say Enrique is the best. He's very knowledgeable and patient with me. I am suffering with Bell's Palsy and I have trouble talking because of it. There was no judgement at all. I am from NYC and there is a place in Forest Hills Queens I used to go to which is similar to Phones Plus Computer Repair. I went there for close to 10 years. In the past, Living in Florida, I used to ship my ipad or iphone to them in New York however, I had to pay for shipping sending and receiving. It was costly using UPS ground. I trusted the place in NYC. I will be a repeat customer. I felt taken care of. The store was immaculately clean and everything in it's place. I loved it. I have been to a few other place in Plant City and Brandon and the service is not as good as Phones Plus Computer Repair. The other places said that I'd receive and call and there were no calls and no texts. I had to reach out to them which was annoying. Enrique texted me. I was pleasantly surprised given my past experience with other IT places. I highly recommend going there. Look for the Lowes store. A++.

Abraham is the man!!! Had a simple broken screen getting fixed and he went above and beyond getting…read moreme squared away. Added a couple screws and a bracket that the last guy definitely didn't take the time to replace. O and I was in and out within 30 minutes even waiting as he helped another couple first, and he was the best quoted price and no hidden costs Definitely worth going here if ya need anything done and want quality, beyond fair prices, knowledge and friendly service.

These guys are my heroes. Anytime I need a device fixed and stress out thinking I have cost myself…read morea lot of money - they save my device and for a fraction of the cost of anyone else I have ever called. The only reason I don't give them 5 stars is because they werent able to save my son's ps4 a few years ago which was hard to hear but probably not their fault. I highly recommend them.

I really messed up my phone it shut down and wouldn't open. I called Lance gave me a reasonable $…read more He said if he could not fix it no charge. I would.leave the phone overnight. An hour later it was better then new. P S it was only 3 weeks old. Boost store manger couldn't fix it. Corporate couldn't help. Kudos to Lance & his team. Good $$,good service

My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!

WONDERFUL EXPERIENCE. This was an experience I had awhile ago, but am just now getting around to…read morewriting my review. I had an iPhone 14 Pro Max and it had been completely destroyed by water I mean almost everything inside of it needed to be repaired as it was rusted badly. I had a situation with my financial stability the staff there were very understanding and held my phone there for a while. They did everything they could to help me and fix my phone. I got back with everything in shape the phone worker perfectly. They didn't make me feel judged or uncomfortable. I highly highly recommend this place for any electronic repair service they have. They are amazing at their job, absolutely wonderful. They knew exactly what to do and how to do it. I should have wrote this review a long long time ago but it just for some reason dawned on me today that I never wrote my review. I still use the same phone today in fact I'm typing this right now on it and it's perfect which is amazing because the inside was destroyed. Not only great, hard workers, but great people as well.

Did a great job fixing my iPad screen! Quick, and reliable service. Way better prices than the…read moreother places around here.

I was in a really tough spot! Both of my phones had a cracked screen. I walked in and found the…read moreowner to be a man of great customer service and even better integrity. Prior to taking my phone apart he cautioned about possible side effects/loss of function with switching out the screen with alternatives built in the phone to circumvent that. He gave it a shot and of course certain screen features were affected as described earlier.Once I explained to him that I did not like the alternatives he gladly replaced my broken screen then explained to me technically what I would need to avoid those changes when getting a new screen. He even pointed me to the right direction on how to get the service I was looking for. He did not have to do any of those things even if that meant losing business but he did and for that I'm thankful. Please please if your in need stop by this small business and give him an opportunity to earn your business. Especially during these times small business need our help more than ever.