We've been doing laundry here for almost 2 years and never had an issue until today. My husband was drying the way we always dry, and he had one machine with 3 comforters. The machine caught on fire and our items burned. According to the attendant, my husband understood that the particular dryer used was not working properly. My question is: if an establishment that is offering a service, isnt it understood that equipment is up to par? According to my husband, there was no offer of any type of reimbursement for our burned belongings. With that said, the owners of this establishment need to be put on blast for their horrible customer service and I will make sure they are reported further than this. It's only material objects but it's the principle. We are a hard working family who trusted this laundrymat after the surrounding ones had what I thought was a worse issue (bedbugs) but this is just plain awful xustomer service. read more