Came here for business trip. Stayed for 14 days…read more Coworkers recommended this location as it sits in Downtown Dallas. The hotel is nice, however outside the hotel it's not nice. There's lots of homeless people outside and not safe in my opinion. Just beware when booking. There wasn't many highly rated restaurants near Omni hotel, had to drive to places. They also host lots of events outside the hotel on their lawn. Hotel is nice. Staffs are super polite and trained. Everything is clean and super decorative. Hotel has restaurants on the first floor, they have small pool, small gym, and spa which you have to pay for. I stayed for two weeks and needed my clothes washed. The hotel does have a service where they send it out to get it washed. But it was insanely expensive. To wash a shirt was around $10. It would have cost me like $150-$200 for a week worth of clothes. I drove 20 min to the nearest coin laundry and spent couple dollars. Would love to see coin laundry in the hotel. Gym: The gym has dumbbells that only go up to 75lb. No barbells. The machine to do back, arms, etc were uncomfortable to use. Pool: Pool is on the same floor as the gym. Can see downtown Dallas. I think it's infinity pool(?) but it's pointing to the hotel building rather than facing downtown Dallas. Room: Room was super nice. The A/C is amazing, works very well. As soon as I got back to room, I set room to 62F. Then to 68F when i got cold. I stayed for 14 days and found out on my last day that there's a fridge hidden in the cabinet. I was super upset about that. The soaps, shampoo, etc are nice. The staff gives you new set even if you are using them and not empty. Price: My rate was $170 through business portal. So probably cheaper. For 14 days (13 nights), I paid little over $3000 due to various taxes and parking your rental car is like $30(?) a day. Really nice hotel, fast elevators, has gym/spa, near freeway and in Downtown Dallas. I just didn't like the environment as soon as you leave the hotel, feels unsafe.

We were here recently for a conference and we stayed an additional night to celebrate Valentine's…read moreDay. Our experience with the Omni Dallas was just as excellent as our stay last year. I would definitely return.

My favorite downtown Dallas hotel. The staff, service and restaurants are all excellent. It's such…read morea beautiful historic building and the rooms are decadent with plush linens. The artwork in the lobby area makes you feel like you are in another time. I always use the gym and it has all you need. Classic. Highly recommend.

We both really wanted to love this hotel and we did until we tried to go to sleep. First the good…read more The location is great, loved the mosaics in the hotel and we enjoyed being able to walk around the art district. We had breakfast in the hotel and our server was helpful, friendly and had a sense of humor. We visited the pool and were surprised that it was not heated. The hotel gym was decent, could use a better (newer) bench but it had the basics. Our room had everything we needed (the bed was quite soft) and a great view of the eye across the street. My first shower would only get warm and not hot so maintenance had to come up and show me a safely button to push which allows the water to get hot. This was after texting with hotel staff (a very helpful option) but surprising that they didn't just tell me about the button and chose to send maintenance. We were in room 852 on the North side of the hotel and overlooking the eye. We came back from dinner around 10 on Saturday night and were kept awake until about 1:30am. I guess Main St is where people choose to drive their cars with the music so loud it feels as though it's in your hotel room. The motorcycles and cars also like to rev their engines.... A LOT. The windows appear to be single pane and they don't keep any noise out at all. Due to the noise level, I would not recommend staying at this hotel.  Being on the 8th floor and feeling like I was in the cars that were driving on main st and blaring music 2 nights in a row was incredibly disappointing.  If this was a 2 star hotel, okay.  That is not the case.  Upgrade the windows to double or triple pane.  Your location is great, service was friendly and efficient, but one generally wants to sleep at night and that is not possible at your hotel. We even asked the front desk on our second morning if we should change rooms and were told Sunday nights were quiet. I should have listened to my gut as our Sunday night was not quiet. Although the amount of cars & motorcycles wasn't as much as on Saturday, we still heard several cars with music blaring or motorcycles reviving their engines until around 1am. This was the beginning of a long overdue vacation and birthday celebration and it did not get started on the right foot unfortunately.

Maybe this is what Tina Turner meant when she wrote "Simply the best!"…read more Most famous for being the haven Tina Turner sought after fleeing her abusive husband Ike in July 1976. She crossed the four-lane highway with just 36 cents and was given the presidential suite for three days. With photos, custom pillows, quotes, the "Escape" suite is dedicated to her. If you want to commemorate Tina Turner, nothing beats it. Lorenzo Hotel, let's stay together. The creative, quirky, and poetic 237-room boutique is known for being an eclectic and vibrant art gallery with a different theme for each floor. Floor 1 is a mix-up with Shakespeare, Alice in Wonderland, Poe, and Einstein. Floor 3 is Literature & Journalism (if you like old printing presses this may be your type). Floor 4 is the Music Floor (vintage audio). Floor 5 is Mid-Century Modern (1960s Dallas history). Floor 6 is "Dali" or Surrealism Floor. Floor 8 is Botanical & Nature (floral pops of color). Floor 9 is Pop Art (bold and graphic). Floor 10 is Cinematic History (Hollywood glamour). Floor 11 is The Tina Turner Tribute. Floor 12: Skyline / Skye Ballroom event level with massive floor-to-ceiling windows. We stayed in Floor 7, which is "Literary Noir" (drama and mystery). We had a broken, blinking Neon sign, a wobbly ceiling fan, broken blinds, matchbooks full of phone numbers, an unfinished manuscript, an ashtray full of cigarettes, and a dead body in the tub. Not really. But we did have a giant seven foot "desk lamp", a paintbrush and frame above our bed, and and a carpet made from Hamlet quotes in Room 704. Dining: Hamilton's is the main on-site restaurant and bar, with a host or hostess in the lobby smiling at us when we walked in. Taco Enzo and Kolache Korner are in the refurbished shipping containers in the massive parking lot. The lobby store is small and not cheap but it beats a vending machine, especially if you want an ice cream sandwich or fingernail clippers. The "South Beach" pool is saltwater, so it's softer on the skin, eyes, and hair and avoids red eyes, green hair, and pool smell. Location: Though the Cedars district is the industrial historic heart of the Dallas arts scene, it's a bit gritty and has *freeway noise*, with gentrification friction, being a patchwork of high-end luxury lofts sitting right next to dilapidated industrial warehouses, making it feel half vibrant but half abandoned. The Walkability Score is 73, thanks to massive railroad tracks, the I-30, current construction, and inconsistent sidewalks. Be warned this isn't a tree-lined, window-shopping destination like Uptown or Bishop. Finding food, a drink, and even a movie will be much easier than groceries or a pharmacy (though drugs is a different story). Service: Everyone was awesome, especially Precious, who was, like her name Precious. That explains why they don't hire Dicks.

This hotel is great! Love the decor and quirky design. Very clean and parking isn't expensive. The…read morerestaurant for breakfast was also delicious. Mind you the sound from highway sucks and the walls are super thin so you hear everything. Still a very nice hotel that I would stay again

This is an excellent option if you are on a weekend getaway, staycation or visiting SMU/Park Cities…read morearea!! Everything you need (shops, great restaurants) is a convenient quick walk away from your room. The pool is pristine and for the most part you get privacy since it is for hotel guests only. Stunning cabanas. Towel service, refreshments and they even have a cute coffee bar. I enjoyed dining for breakfast and dinner, great wine list! The customer service is top notch and any issues I had with my room were rectified so quickly I barely had time to blink. AC was ice cold inside my room, thank you for that seeing as we are in the dog days of summer! Check their website for specials. Valet parking only for a daily rate, it's worth it and I felt cared for and safe the entire trip. Thanks again for making my self care weekend one of the most memorable ones yet! I can't wait to return.

Point of the hotel was not accommodating, welcoming and dirty. Front desk staff were but our room…read morewas not ready as we checked in at 3:30. I have stayed at before and was pleased that it was geographically pleasing since my daughter attends SMU. This time the hotel was under were not notified ahead of time, no, elevators were dirty and with box covering. Workmen with plungers in their hand as we are going in the elevator. Our room, like a children's room, renovated to a circus room. Dark, dirty and dingy. There was no complementary water, I guess you have to drink city water. Unfortunately, the stay was horrible. It will be the last time we ever stay at The Lumen/graduate Hotel.

I enjoyed the bed and comfortable linen. I also enjoyed the spacious room and contemporary decor. I…read moredid not enjoy having no shower door in the shower. It was a hassle trying to keep water from wetting the floor while showering. Also, there is too much space under the doors in each room. This interrupted my sleep and comfort zone due to hearing too much noise in the hallway. Overall, staff were great. The lobby decor is upscale, vintage, and bright. I'd recommend this hotel. The location is a bonus, and is within walking distance of local attractions and Deep Ellum.

I'm not familiar with the downtown but this hotel is fantastic. Most of all, the staff are amazing…read more They are courteous, with a smile, attentive, it will be a memorable experience for me. I have the best view with a king size with plenty of room. Maybe the carpet needs to be replaced; plenty of traffic for sure haha But otherwise I am enjoying my stay. Thank you!

VERY poor customer service & people skills. Lethargic employees who do not understand what…read morehospitality means. Very unwelcoming and unfriendly interactions from all hotel workers except the valet person who was upbeat and nice. The rest of the staff is robot like with no personality or care in the world. The booking website promotes this gorgeous rooftop view of downtown Dallas's skyline and I was excited for that. The rooftop was closed both days of my stay. No notice or anything. This was my main draw to selecting this property. The air conditioner is only "allowed to" go down to 68 degrees. Sick of this save the planet aka save their money cooling restrictions. Is it really worth saving 50 cents a night to not allow your guests to sleep cool? The thick bedding / sheets are not breathable and I had a hard time sleeping. Only after I asked to check out early did they miraculously "get approval" to remotely reduce the room temperature by 2 degrees. What a joke. $350/night for a Holiday Inn level staffing and guest experience. The only good thing about this place is the location. Other than that I'll save my money and stay somewhere else where I'm valued.

if you're looking for a clean, quiet, and welcoming hotel close to downtown, this is the place. The…read moreentire staff was friendly and made us feel at home from the moment we arrived. A special shoutout to the doorman/valet, Stacey. He truly goes above and beyond. He was incredibly friendly, hospitable, and respectful, and made us feel like family right away. He set the tone for our entire stay and was easily one of the highlights of our visit. Thank you for always checking in on us each time we saw you and for sharing fun suggestions that made our Dallas experience even better. We hope you see this review because you made such a lasting impression on our trip. We also hope the hotel knows what a true treasure they have in you.

We did not have a very good experience with the Fairfield in Dallas. We were stuck for a night…read morebecause of a flight delay so already not a great start. We called to see if they had a crib since we had our young daughter and they assured us they did. On arrival they said they didn't have one and they only had 3 for both hotels in the building. So we had to door dash a pack and play. Super frustrating, we would've chose a different hotel if they were up front to begin with about not having any availability for the crib. The hotel was run down. Stains on the carpets and on the chair in the room as seen in photos. Room was big but set up kinda awkward. TV wasn't working either just was to the point where we went to bed instead. I wouldn't stay here again unless it was forced upon me.

Strap in gang because this one is gonna be a doozy! Seriously get a drink, go to the bathroom, grab…read morea pillow and pull up a chair. Its time for "Story-time with Adam Cole Baby" (don't sue me TK, I'm working class and can't afford the lawyers) The TLDR: This is a serviceable hotel with great front desk and that's about it. I wouldn't feel comfortable with any single female friends/family to stay there by themselves. The very first interaction I had in Dallas, the VERY FIRST was a *ahem* "lady of the night as I was getting out of my Lyft and approaching the front doors of the hotel. She walked directly in my path, looked me in the eye, and with no warning said: "For $50 you can do whatever you want to my asshole" Do you know how hard it is to make me speechless? I muttered and stuttered my way past the woman to check in. Homeless people and working girl are a REAL problem here. In my eight days there every time I left the hotel I ran into one group or the other, some times both. I check in, go to my room, do a quick inspection and in the shower I find.....black mold!!!! An easy enough fix I think, I go downstairs report it to the front desk, go off to the market for supplies, and come back. The front desk guy tells me that he's made a concoction of sorts that gets rid of mold and he's left it in my room for me to apply it in the shower. A VERY WTF moment!! Bro I don't work here, and don't know enough about this chemistry experiment you've cooked up. I go back downstairs and they finally give me a new room. I'm not much of a complainer and I have a clean new room so let's just sleep and see what the next day bring. I wake up and decide to hit the breakfast. I grab some undercooked bacon and potatoes, as I'm grabbing juice I notice the employees were closing everything down (five minutes early but I get it) the really weird/annoying thing was that they were turning the lights off on all the people still eating. It felt like last call at a seedy dive bar. Like I said, I understand wanting to go home but turning the lights out on your guests was a complete and utter FAIL. My last notch in the complain column is that the building itself could really use some attention. When it was raining the ceiling by the front door was flooding like a TLC song. The elevators never seemed clean either. So if I'm going all Final Justice on my review why did I give it a three star and not a one? All the positives come from the front desk agents. Jasmine was the best agent I've had the pleasure to deal with in almost a decade. She was warm, welcoming, and quick as a whip. Every day that I came downstairs she had a different suggestion on where I should go and what I should eat. Honestly if I was building a management team from the ground up, I would poach Jasmine in a heartbeat. So yes on the strength of one employee a hotel gained two stars. Otherwise I can't really recommend stay here until they make some major changes

We enjoyed our weekend stay at Hotel ZaZa in Uptown Dallas. The staff were amazing, friendly, and…read moreon top of everything. The bathroom was great, and the shower had the kind of water pressure that makes you want to stay in there longer than you should. The little extras were appreciated, especially the cookies that come out on certain days, and the morning coffee and fruit. The reason I cannot give it five stars is the overall value. The price point sits higher than what you actually get. The room furniture was pretty scratched, the bed sagged in the middle, and we had some maintenance issues on our last morning with the toilet not flushing well and the shower backing up. Nothing trip-ending, but noticeable.

Had an even better visit to H. ZaZa than last time. The property is in the arts district of…read moredowntown Dallas. While it is a business area with large beautiful buildings and is safer than other parts of downtown, like all major US cities that we travel to frequently for work, homelessness has increased in the area--be careful walking around, especially at night. As for hotel essentials, on the third floor water pressure and temperate were good. The mattress was good and did not hurt our backs. Lighting in the room was brighter than many other contemporary hotels. Some staff were friendlier than others, but all were at least ok. There is a free hotel shuttle that will take you within 3 miles of the hotel--remember to give the driver a small cash tip. On this visit it seemed like the hotel elevators were in need of service. Although the hotel is known for their themed rooms, we prefer the non-themed ones. Last time we were in an Africa themed room and did not like it. This time we were in a non-themed room and it made our stay much better. The standard room was one of the top nicest and most beautiful rooms we have stayed at on a business trip. The room was spacious, well maintained, had high quality decor, and good aesthetics. We would definitely stay in this room again. There was also a private balcony with a sound/storm door. There was a good desk to work at. There is a business center down the hall, free coffee in the morning on each floor, and free snacks in the lobby in the evening. The hotel is near by several upscale restaurants and a strip mall. The strip mall has a gas station and across in another strip mall a Potbelly Sandwich shop, Smash burger, and an upscale possibly private steak house that took over for Morton's that closed. A little further at 2100 McKinney there is the 2100 Deli that is good for a cheap fast breakfast. The hotel has the Dragonfly restaurant off the lobby. It is more of an upscale sit down experience. We had breakfast here on our previous visit and it was nice. The hotel still seems to us more like a business stay place than a family vacation type stay. However, if on another business trip to the area, we would definitely stay here again.

Stayed here purely out of curiosity and left impressed. Ultra-modern, very chic, zero grandma…read moreenergy. The lobby is open, airy, and feels like it belongs in a design magazine. Peep the acetic art on the walls. Breakfast was sneakily excellent. A bad breakfast will ruin a hotel stay for me. This one came through. There is a walkable bridge close to the hotel. That was excellent for exercise.

Poorly done renovation with lots of corners cut. In the shower instead of replacing the dry wall on…read morethe ceiling they added a sheet to part of the ceiling but the rest is visible and damaged. Only certain electrical outlets worked which is annoying Elevator cab is original and vibrates as you go up. House keeping starts knocking on your door at 8:00 am on a Wednesday to clean your room. I rarely leave hotel reviews but this was definitely less than I expected and my least favorite Curio experience

Stopped by the Ritz bat for an afternoon drink. Beautiful and sophisticated setting with on point…read moredrinks and exceptional service.

Self-Care Tuesday!…read more I can only speak to the spa aspect. I came here for a solo spa day, can I say it was so peaceful, quiet and relaxing. They are running a promotional right now that's been extended to the end of September. Massage or facial for $149 which includes amenities like their whirlpool, sauna and steam room. Men and Women's area are separate. From beginning to end, pulling up to valet which was complimentary in the service. The valet guys were so nice, and wished me well on my spa day. I was greeted by Brian at the spa desk. He was so nice, along with the ladies that showed me around the lounge areas to get me situated. I was served with champagne and took advantages of the amenities before and after my massage. Sheree was my massage therapist, and provided excellent care. She made sure I was comfortable. She was so sweet! From the valet team, front desk, and spa employees everyone greeted me with a smile. I'll definitely be back!