Room was clean and spacious. Pool was nice and a large-variety breakfast was hot and fresh! We had…read morea slight problem with the room keys but Sarah (staff on duty) took care of everything quickly. My family met there for a late holiday celebration and it was all we desired! Will very likely stay there again :)

Hello, a few weeks ago I visited independence Iowa for a wedding. I was trying to enjoy a lovely…read moreweekend with family, a time to celebrate love. Sadly my weekend was ruined by a snotty employee. She was blatantly rude to me and my gorgeous husband Brad. We were trying to check in late Friday night when a crazy lady, Emma, screamed at us for being in her way. I am appalled this business lets a crazy lady like her run around and scream an innocent guest who are tried. I am never returning. Weekend = ruined

We really really enjoyed everything about this place. The remodeling they have done puts this in a…read morevery high category. The parking was a major problem but that wasn't true at all. It was safe and well lit. The staff was very friendly and helpful. Great experience.

I stayed at the Best Western over Thanksgiving, but had to leave early because of the winter storm…read more Unfortunately, they wouldn't refund the unused night. Based on this experience, I wouldn't stay here again.

The owners of this property were amazing and unbelievably accommodating to our 12U baseball team…read morethat stayed here for our Field of Dreams trip. Breakfast was good and the patio and field in the back of the property was perfect.

I try to give small town business some grace, but the negatives at this place outweighed the…read moreoccasional positive. The heating/cooling units emit a horrible noise making them impossible to use at night if you want to get any sleep. When we called to ask about the issue, the front desk staff confirmed this was something they were aware of, it happened in many of the units and a solution hadn't been identified. Yeah people, most folks who stay in hotel/motel rooms plan to sleep. I would not recommend anyone staying there unless you have packed ear plugs. Maybe the place should hand them out since they're aware this is a problem

My wife and I stayed here, Friday night to Monday morning, all in all it was a very pleasant…read moreexperience, the room was in good condition, comfortable bed, they need to open up the TV channels in the room, not much of a selection to be had. The casino was fun, nice mix of older and newer gaming machines, only downside is with the bar, 20 minute wait between being able to order a drink! I would stay here again!

Visited here for family memorial and stayed 6 days Casino…read moreis a bit run down staff never seams happy Rooms are good and old post of bugs not an issue anymore need to go back to old room service to clean room daily and replace towels had to do our own clean up trash etc Chase down Maid service for fresh towels

What a charming hotel! I wasn't sure what to expect when traveling to Cedar Falls, but this gem of…read morean establishment was a treat. First off, let's talk about location. If you're traveling to Cedar Falls, don't assume you're going to a podunk town in the middle of nowhere. This little town has one of the most vibrant, hip, cool vibe, and the downtown is packed wall to wall with restaurants, shops, and a fantastic theatre. In the middle of it all is the Blackhawk. This place used to be a railroad hotel back in the 1800's, but during its more recent renovation, all of that character was retained while giving this place a modern feel. Rainfall showerheads? Check. Adorable displays of antiques scattered throughout the hotel to make you feel like you might need to hop on a stagecoach? Also check. The breakfast is served in a lovely room overlooking the main street, and while it isn't elaborate, the pastries and coffee come from a local roasters. The beds are very comfortable, and I rather enjoyed having an old-fashioned key to the room. The front desk staff? Shoot, they're like family. I had an appointment show up an hour early, and the front desk clerk decided I should have the hour to get ready, so she sent them away. She was a delight.

I really like this place! We booked a suite and it worked out well for us. The property has been…read morethoughtfully restored, and contains a lot of souvenirs of local history. The lobby boasts an enormous period-correct mosaic tile floor in earth tones. There's quite a lot of art ranging from kitsch to bronzes in the classical vein. Our suite had four rooms: a bedroom, a living room, a dining room with a sink/cabinets, and an armoire, and a bathroom. The decor is professional in a style you might call rural Americana but without quilts. Most of the walls are painted sage green and the outlet and switch covers match. The beds were firm, probably vintage, and reasonably comfortable. The bathroom has lovely multicolor granite tiles and a vintage table for a vanity. Don't be surprised if the floor in your room tilts - this place is old! When we stayed, the pillows could have used a refresh. And I'm not sure what the housekeeping schedule is, but we stayed three nights and there was no towel/turn-down service in that time. I'm reluctantly taking a star off for these two factors. The service is friendly, professional, and responsive. When we had a question but no one could answer the phone, they saw that we had called and called us right back!

I would highly recommend Cornerstone Inn!…read more Our room was immaculate and the staff was great. If every hotel was like this one traveling in rural Iowa would be a pleasure and not a roll of the dice. Can't say enough good things. It's not a Hilton, but you really won't regret a stay here!

No reliable wifi access in either of the rooms they moved me to. I had important work to do that I…read moremissed as a result. A huge inconvenience. Only disclosed that they were having issues with wifi access after they had my money, of course.

Jo the receptionist was very blunt and acted like she was put out when trying to engage in any type…read moreof conversation (directions to room, restaurant recommendations, no reciept). Terrible customer service on her part. I've worked with public my whole career, and this is an example of lack of training, Terrible attitude, or just there for a pay check. Everything else was fine including other employees.

A very nice property, and very conveniently located between Cedar and Dubuque…read more I'm only deducting one star because the woman who checked us in was a bit gruff. She was professional, but kind of cool and not particularly friendly or conversational when I attempted to engage about the local area, the hotel, etc. The other reason for a one star deduct is that there is just about nothing else conveniently located to the hotel. Food, etc, you are basically on your own. No restaurants or anything. Each of those things merit a half star deduction in my mind, total of one down. I'd stay again. Likely it had just been a long day for the person checking us in. The room was very nice, clean, etc. Excellent access to the highway. 4/5 for sure, which is pretty good.

Quick check in with friendly staff. Had luggage trolley's for easier unloading and loading car…read more Lobby was very nice and pretty. Our room was nice, clean carpets and clean bathroom floor corners. Fridge and microwave in room. Had laundry facilities and indoor pool or workout room. Air conditioning worked well. Beds were firm.

Don't ever stay at this dump! The worst management ever. Get ready to be treated with disrespect…read moreand horrible service. I've never been treated so poorly in my life. From the infestation in the rooms to managers not even willing to clean the droppings on the bed!! This will be the Worst experience guaranteed don't book this place.