Hampton Inn Downtown Freeport has a nice welcoming lobby. In the morning they offer complimentary…read morebuffet breakfast. Rooms are nice and cozy. My only recommendation would for them to improve shower heads . It shows signs of outdated. Towels I think needs to be replaced. They look too washed out (bleached out), too much. Otherwise if you're looking to stay at this hotel, I would recommend it. Staff are friendly and helpful. For more great content, check out YouTube.com/@AbroadTravel

The Desk Clerk was very helpful and friendly on our arrival. She made sure to thank us both for our…read morestay as well as for being Hilton Honors members. The room was clean and comfortable. There are only ten rooms per floor so we thought it would be a quiet place. That evening, however, a large group of adults and children took over multiple rooms across the hall from us. From around 6:30 until around 11 there was constant conversations and children screaming while running from room to room and slamming doors. Thankfully it stopped around 11 pm and we were able to get to sleep. The peace was short lived, as they wound up again just after one am. The next morning, as we were leaving for the day, we stopped at the desk and asked for our room to be refreshed. The clerk said she would have it done. On our return to our room we found it in the same condition as when we left. I went down to the desk and asked when the housekeeper would be available and was told that they were gone for the day. I told her that we had requested that it be refreshed. She told me that if it hadn't been done it was probably because I had left the Do Not Disturb sign on the door. (It really bothers me when a staff member automatically blames me without any information.). She said that she would talk to the housekeeper and make sure it was done tomorrow. I told her that we were checking out in the morning and she merely shrugged. I asked for towels and went back upstairs. The two stars are for our initial impressions, though that's being generous.

Had a wedding in town and the staff was wonderful. Thank you to manger Vickie for being so…read morewelcoming and accommodating to my whole family.

** Buyers beware **…read more Stayed here with a group while participating on a charity bike run. The hotel was completely sold out. Our room were clean.The tub didn't drain but otherwise no issues...wish I could say the same for our friends. Breakfast is the standard hotel selections, nothing fancy but it works. Swimming pool and hot tub were nice. Staff are pleasant but policy's and procedures need improvement for the safety of all guests. **After leaving our event at midnight and returning to rooms we had earlier in the evening checked into. My friend was unable to get in her room. The night staff member kindly reissued her a key. It didn't work so she had him come up to help. While trying the key himself he noticed the sequence of lights that the door was flashing. She was informed the room was occupied, her room that she paid for and had keys for. The hotel is completely full so he can't offer her another room. Luckily we were a large group and could let her sleep with one of us but it was an inconvenience to multiple couples as we shifted rooms and got a roll out bed. After investigating it was determined that a guest had stayed a few days in this room and when they "checked out" in the morning they then returned in the afternoon and simply asked for a new key and the desk attendant gave them one! The maid log indicated the room was cleaned the room. Once returning, they then switched the dead bolt which is why the lights indicated it was occupied. Apparently the hotel doesn't deactivate card for "24 hrs after check out just in case you forget something, you can go back". Really? What in the hell!?!! So someone can just walk into the next guests room if they choose,.....what happens to the maid turns in the left item at the front desk? HUGE safety concern! Yikes... needless to say we won't be returning and I'd suggest for your own safety to choose another hotel in the area.**

Worst experience ever. Bugs crawling in the room. Shower would not drain. Standing in water upto…read moreyour ankles while showering. I told the front desk about the bugs she said unfortunately we can't do anything about the bugs they are everywhere. Wtf

We're in room 210. The bathroom door won't shut, and the lamp between the beds won't work. A few…read morestains on the rug, but the room is clean, and comfortable

No, No, No Do not stay here. We had a horrible experience…read more Room we had was so smoky, not sure how it is allowed to smoke at a hotel. Found a brown stain on the sheet. Tried to call the front desk and the phone didn't work. They did move us to a different room and it was a little better but the toilet didn't flush --

First they charged my card with a different amount than was on my bill, then they billed me a…read morelarger amount again the next day. My one night stay at an adequate hotel ended up costing me almost 200.00

Owners were very easy to work with! Cabin was was very clean and every detail taken care of. Will…read moredefinitely be back!!

We have a group of us that have stayed here several times. This year we had to cancel our…read morereservations on August 1 for our October 20-22 weekend. 2 days later we were all charged a $50.00 cancellation fee for a total of $200.00. Just wanted everyone to note their cancellation policy. We had given over 70 days notice that we were unable to make our trip this year, but it doesn't matter the $50.00 is their set cancellation fee. I would also mention that the air quality in the log cabins is awful!! We opened our windows, bought air fresheners and nothing got rid of the musty moldy smell that permeated the cabin and irritated our sinuses and lungs. This was not a one time experience, we noticed the smell on at least 2 of our stays among several cabins. It was so bad that the last reservation (cancelled one), we had all booked their other cabins, not the log cabins. I have told our group to count me out if they decide to go back, just left a bad vibe with me.

Roach Motel (literally)…read more Roaches and rodent droppings were found in rooms and common areas. Filthy rooms and bedding. Foul, urine smell throughout. If you can't afford better lodging, stay in your car.

This place is dark and creepy…read more My sister and I were looking to throw a wedding shower at a local hotel, and checked out all the local places. This was the cheapest by rate, and there's a reason why.

Im on a buisness trip away from from home. If I could rate this negative 5 I would. I'm from miami…read morewhere hotels or motels like this at least work with you. I can't get more pillows. I asked for towels they said they can't give me any. Forcing me to go buy my own towel. You can't understand these people. When you asked to repeat they get mad and talk about you in their Arab language. These people treated me horrible last year. So I thought why not give them a second chance. Well I was disappointed on my 4 day. I made a accident they wouldn't let me clean it. They said they clean it once a week.

This is the fifth year that I have been coming to Freeport, several times a year. With one…read moreexception, this is the only motel where I have stayed during this time. If you are looking for a swimming pool, weight room, etc., this is not the place for you. What you get here is simply a clean room for a good night's rest at a decent price. The money you save by staying here will pay for your supper that night and maybe even breakfast the next morning...depending on your tastes in dining. If you are like me you'll still have money left over! For me, what puts this motel over the top is the service that Sam, the owner, gives! I am always welcomed by a big smile and a friendly greeting...and he even remembers me by name! He truly cares about his customers!

No longer open. Was hanging on by a tread when we were there. Only about half the rooms were…read moreavailable.

I will never stay another night here there were roaches crawling on the headboard and nightstand. I…read moreonly stayed for one night and it was late so I was force to stay the night. I couldnt sleep felt like somethin was crawling on me all night and left promptly when the sun came up! Only reason this got a star because it would not post without Picking one. thumbs down!