When we arrived at check in, the person working at the desk was rude. She didn't welcome us or anything. She just said "What do you want?". When we got to our room, we discovered that we were given the wrong booking, as we had our children with us and had tried to book a room with a pull out sofa. Instead we got the hot tub suite. There were no other rooms available. When we got into our room, the hot tub was half full of old water, there was a canteen of some sort in our mini fridge, a dried and moldy coffee pod in our coffee pot, and we had no toilet paper or Kleenex. The room was just okay, had a funny baby powdery smell, and the AC didn't function properly. Other guests were a completely separate issue, letting their children run up and down the halls barefoot at 7am. When I called the front desk to complain, no one answered. At check out, there was no one there, just a basket on the counter and a sign that said "Please drop room keys here. Thanks for staying with us". Very strange set up, and if there were other hotels available in the area, we would've canceled our remaining reservation and gone there. If I could give this hotel less than 1 star I would. Wyndham needs to get in there and make some changes or pull their name from this dump all together. Horrible. Seriously, if you're in town, spring for the Hotel Patee. read more