This place has horrible customer service. We had a later check in and when we arrived, the front desk staff (or manager) was not at the front but had a sign asking for guests to use the hotel phone to call for help. We followed the instructions as stated on the sign. Mind you, we paid in full for our weekend stay in advance. When we were finally able to speak with someone (who was probably on site as well) he sounded like it was a major inconvenience for us to arrive and ask to check in to a hotel that we had already paid in full. He then proceeded to rudely tell us that he did not have a room for us and that his housekeeper was gone for the day and therefore there were no clean rooms available - I told him we paid for our stay already. He did not want to help us and just hung up the phone. We ended up going to a different hotel - that was much nicer and has better customer service. Would never book here again, horrible customer service. Do not recommend. read more