Tyler at the front desk was super nice when we had an issue with our room. He moved us to a new…read moreroom and the rest of the stay was great. He greeted everyone with a smile and was genuinely happy to see you. Everyone should be this nice.

BEWARE of this hotels dishonest practices!!!!! I stayed at this Holiday Inn for over 30 days,…read morespending more than $5,200 during an extended stay. I paid day by day, in person, and received new room keys daily after each payment. On the final day of my stay, I received a fraud alert from my bank for a $935 charge from the hotel. I immediately contacted the front desk and was told it was an error and that everything was fine. Despite this reassurance, my card continued to receive multiple attempted charges totaling nearly $3,900. Later that morning (around 11:30 AM), I was contacted by staff and told there were days I supposedly had not paid. This made no sense, as I had gone to the front desk every single day to pay and receive new keys. I was given a printed statement, which they admitted still needed to be reviewed. At this point, I was locked out of my room, which contained all of my personal belongings. I was told the manager, Phillip, would call me. When I spoke with him, he listed three dates I allegedly did not pay--all of which I could verify with receipts from my bank. He then stated the front desk staff had made errors and implied that if the charges weren't covered, the employees would have to pay out of pocket. Still, no clear explanation was provided. Instead of resolving the issue, the manager stated he was off for the day (at 4 PM) and told me I would have to meet another manager at 7 AM the next morning at an entirely different hotel to discuss my account and retrieve my belongings and that "I just did not want to pay"When I asked to speak with someone who could help immediately, he hung up on me. When I called back, he hung up again. I returned to the property explaining that I had prescription medication inside my room that I urgently needed, yet I was still forced to pay an additional $535 under duress just to regain access. Even then, staff admitted multiple errors were made on their end but could not explain which dates were unpaid or why these issues occurred. After spending over $5,000 at this hotel, I was treated with a complete lack of professionalism, empathy, and accountability. This experience was unacceptable and deeply distressing. Long-term guests should never be treated this way, especially when mistakes are acknowledged as being the hotel's fault.

We want to give a shout out to Jordan, Josh, and Lee. We participated in the Arkansas Senior…read moreOlympic Pickelball games and Jordan helped us to secure the extra night we needed. Jordan, Josh , and Lee happened to be at the front desk when we checked in and went out of their way to make us feel welcomed. They remembered our previous phone conversations and said to let them know if there was anything we needed they were there to help. We were very pleased to know breakfast always starts at 6am including weekends. The breakfast was well stocked and the food was hot. This was kept clean by two workers. The pool, which we used daily, was a salt water heated pool and always stocked with clean towels. The exercise room was always clean. They had ample parking close to the expressway; and our room towels were replenished daily. Our fourth floor room was quiet nightly. Lee who worked mornings was always cleaning the floors and checking if we needed anything! We highly recommend staying here if a needed rest is warranted.

This is an exceptionally clean hotel that is only about one year old…read more The furnishings are in excellent shape. It is very clean, very orderly and the folks that work here have been friendly upon check-in and dealing with with us. Parking is convenient with a large lot on both the front and the back. It is a little bit hidden behind a couple of businesses, but it is also adjacent to a major thoroughfare.

Affordable, accommodating, and pet friendly! I enjoyed my stay and the staff was so kind!read more

Me and my wife got a room there and paid for the room and the kick us out and they took are money…read moreand would not give it back and they let house keeper go in your room when your not there and they do nothing but lie on ppl there if I was u people I would not get a room in Cabot he over charges for a night and the rooms are not all that big and the guy that owns it he not from the use.

They do not know how to take care of ppl that get rooms from them they kick me and my wife. Out for…read morenothing and they try to tell u what to do with the room u are paying for and when your packing up your things up and when your moveing out the the keep a eye on u

This is the second time our group has stayed here. It is kept clean and is well maintained. Lots…read moreof parking for all sizes of vehicles. There are a couple of restaurants and fast food places within a 5 minute walk or less. There is an autoparts store near by and a super market just a little further. Thus a really great location! The prices are very, very reasonable. Although they have a regular motel breakfast included, there are just too many places around the area to have much better food. The only negatives are 1) the counter staff is not very friendly, but they do show genuine concern when asked questions or asked for help. 2) the sofas/full size bed fold outs in the rooms are well worn and look like they were picked up from another motel chain. My last trip, we needed handicap accommodation and that room was very well equipped. For the price, our group will be coming back again.

is there a LOWER rating???? Booked my anniversary trip and paid for 2 nights. Money accepted,…read morereservations confirmed. THEN... an email came..."I am so sorry, I forgot to check my air bnb... I am booked for your Saturday night stay- but I can accommodate you Friday night or the next weekend. BUT YOU ALREADY TOOK MY MONEY. YOU ALREADY CONFIRMED. Now I have to wait 3 days to get my money back that you took IMMEDIATELY. THEN- VRBO contacted me and advised me that if I didn't cancel- then Miss Martha will, and then she will charge me a fee for cancelling. WTF!!! I don't care how cute or quaint- they do not do business right. Thanks Miss Martha.

If you want to have a great weekend just you and your wife go to…read more https://www.missmarthas.com/ We need a quite place to relax and just be together. We found just want we wanted. It is close but quite and peaceful. So you can unplug for the world and just relax. With cooking like your Grandma use to make.

The front desk clerk Sam was rude and confrontational from the moment I walked in. He said it was…read morepolicy to charge me for the extra people in my room, which is not. I have NEVER been charged for extra people. Then as the transaction proceeded he finally told me he would not let me stay and not check me in. (I booked through Hotels.com) after talking to Hotels.com staff to get my reservation cancelled they had to call the hotel. When they could not reach the hotel as the number was disconnected, I told the representative I would go over. I walked in and he proceeded to be rude to the representative I was talking to as well. After reading some of the reviews I'm glad we did not stay here because I didn't want to bring home bed bugs. I think Sam was rude and disrespectful because I am a woman. DO NOT STAY HERE. The best western next door was much better and the staff was VERY FRIENDLY

The service was great ! The staff were very friendly…read more I came here because I needed a place to stay for the night before I visited my dad. It was a very clean room. Check this property out when you are in the area.

The manger is such a great person very compassionate and very understanding plus the rooms are…read moreclean and not noisy at all most definitely would recommend

Mgnt was very professional, I've been here a couple weeks now, an it's def come back to stay againread more

Best Western - Jacksonville…read more Guests beware what rooms you get and towels, too. A lot of cutting corners for this family owned business. When I first arrived at the lobby the Indian lady that was checking me in, had no customer service, with attitude. As I presented her with my driver license to check in, I let her know, "I made two separate reservations for King Room and would like to stay in the same room without checking out the next morning." While she was looking for my reservation, she found my first reservation but said, "I don't see your second reservation." I presented her with proof of my email confirmation and booking confirmation, from two weeks ago. She persisted being rude and said, "I can't check you in for your second night till I get confirmation." During all this time, I was hearing loud laughs and conversations in another room - it was her family members. One of them came by to assist and magically, they found my second reservation. Once I finally checked into my room, 20 minutes later, the room looked pleasing to the eyes. The bed was comfortable and shower was good with great shower head pressure. Until, I started using the towels. The towels had human hair and light green stains on it. You can tell the towels are old and the family owned business are cutting corners. The towel rack had visible rust and or mold on it. Not exactly how you want to start your morning. The first morning I went downstairs to their main lobby to get breakfast, I stopped by front desk and asked, Nathan, "I'm leaving for the day, can you have someone put fresh towels in my room because the ones I had yesterday had stains and hair on it? Thank you, and they don't have to clean my room." Nathan was very friendly and professional. I would give him 5 Stars. The second morning, he even assisted other guests with breakfast. Breakfast was mediocre for this Best Western. I've had better breakfast at cheaper competitors. They used tissues for napkins. Eggs, on tray warmer, had visible grey stains. The tables and chairs were visibly old and worn out. Their bagels tasted rubbery, may have been expired. Only thing good about their breakfast was their sausage patties and yogurt. A lot of cutting corners for this family owned business. Guests beware of what you get.

The front desk lady was very kind and helpful after the mess I dealt with at the quality inn next…read moredoor. We were able to get two rooms conjoined for me and my kids. She made this stay so much better. The breakfast was sufficient. Eggs, sausage, waffles, biscuits and gravy. My kids enjoyed it. I would recommend this over the quality inn any day! The only reason I gave it a 4 instead of a 5, the pool was not clean and looks like it needed to be filled so we didn't use it. But other than that the stay was great!

Gotta love a brand new facility! I was able to stay here for the week during my TDY. Each of the…read moreemployees I interacted with from reservation to check out was very friendly. The suite was clean, well stocked, and nicely organized. They have a nice snack selection downstairs to purchase, but free coffee was the best perk in the lobby. The cafe had certain hours of operation, but I never paid attention to it. The bar was frequently busy at night. Lots of parking and easy to drive around.

I stayed in the General's suite. I love the private entrance, size, layout, fact that it is…read moreessentiallY a fully stocked and furnished large apartment complete with formal-ish dining room. I love they provide and Verrazano cheap mini miini barr and some non alcoholic drink options in room along with option to purchase more in lobBy. The stafF was extreme ly helppful and friendly. 94$ a night for a two bedroom suite is not bad at all eespeciAAlly iff traveLing with another party thhat is not a spouse. What I did not like and caused a great des al of discomfort was the heat. It was all or nothing. The heat practically knocked you over when you walked in and was throughout. There was NO controlling it our only option was turn it off and open very hard to open windows. It was a ground floor suite in the middle of the base I didn't want tto sleep with the wiindow open . Even off and with the winnow open for a couple hours the heat was unbbearable and made for restless sleep. Though I enjoyed the size layout and being furnished there were a lot of aspects especially in the bathrooms, light fixtures, bedding, etc that were quite outdated. They were clean and functionnable just outdated but nothing so out dated I would take a star away. I gave 4 stars not because it's fancy aNd luxurious but for the functionality and sizee for the cost and quiet.