Though check in is 4pm we weren't checked in until after 5pm, then we found hairs in our bathroom…read moreand when we complained they said a manger would get in touch with us about a discount and after following up twice we still never heard back

- *'s if possible to give. lumpy old, old mattres…read more wall of smokers at entrance a fair number of drug dealers and shady people at the front doors as well. Handicapped door didn't work, it's difficult enough to walk with crutches. Discarded needles in parking lot. I doubt diabetics are that sloppy. We we asked twice for money by a girl near the entrance. There was an Overdose on our floor with Police, Fire and EMT crews. we asked to be moved and was told No!

The hotel Cancelled my reservation and then over charged for the same room I had booked at a…read morecheaper rate. I even called 2 weeks asking to see if i could get my room near my friend as a group of hockey team was staying their. I was told no problem and he made a comment on my reservation! Manager & employee trying to sort it out, with no one making it right. The manager of this facility reached out to hear my side of the story and apologies. Wants to make amends. Time will tell.

From the owner: At the Best Western Plus Brandon Inn you're sure to find that little something extra. With our…read moremodern amenities and thoughtful design, the Best Western Plus Brandon Inn will stand out among other hotels in Brandon,MB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Brandon Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

This is an older establishment so therefore don't expect highend furnishings or anything fancy in…read moreyour room. Bed was comfortable and the room clean. Ceilings were low in the bathrooms which was odd, space for ventilation I'm guessing. The pool however was exceptional although the hot tub didn't have working jets. The small gym has free weights, a few aerobic machines, water, towels and sanitation wipes. The restaurant is nothing to write home about. Food was only fair or tolerable (my fries still had some frozen, cod was over battered and burned on the bottom. The mixed drinks less then expected, old fashion was warm and the lemon aid cooler was watery. Restaurant manager was very good and made corrections where she could. I'd eat and stay else where if I was in Brandon Manitoba.

We've stayed at the Victoria Inn Brandon many times, and have always been pleased with the rooms…read moreand service. This time we were here for a family Christmas supper, and were well accommodated with poolside tables and chairs and tablecloths. We had an executive suite and found it to be quite clean and lovely. Furniture was all newer, beds very clean and comfortable! The bathroom was great with a fancy pants new tiled shower with multiple shower heads, just great! Pool is great for our young kids, we like that it's not too deep, wild or over stimulating!!! We also loved being able to have a complimentary breakfast in the restaurant with our stay, it was very filling and satisfying! We will be back again for sure!

Stayed in this hotel when I was in Brandon for a conference…read more I would say for a small city this hotel did its job. I wasn't expecting much in terms of service, amenities, etc, and came here with the only expectation of rooms and beds that are comfortable to sleep at night. The check-in process was fine, although I will admit the elevator seemed dated. It took a long time for the elevator to go up the floors, to the point where I thought we went 2 floors when in reality it was only 1. In addition, despite signs saying the main floor door to the rooms and elevator would be locked after 9pm, it was never locked the entire time I was there. As for the rooms, I was surprised by how spacious they were. My room had two TVs, one in the "living room" and the other by the actual beds. It was actually a very convenient setup in which I went with my roommate, and he's not a morning person...so I was able to wake up and get myself ready without disturbing my roommate. The beds were comfortable too. I would say for a small city like Brandon, this hotel cuts above its weight. Don't expect a luxury experience, but it's excellent value for the price you pay here.

Unfortunately for this review, we (all hotel guests) experienced an unpleasant, blaring alarm…read moresounding around 11:45pm last night. Upon waking I stumbled over to the phone to dial the front desk. Here is why I offer 2 stars (I never give 1 unless... well just about impossible). The front desk answers as if I am bothering her. I said hello, I'm in room 269 and the alarm is sounding- she interrupted with "yes, it's sounding in everyone's room. Don't leave your room we will inform you if you need to leave, goodbye!" What?? How about, I'm sorry for the inconvenience, we are working to find out why the alarm is sounding throughout the hotel, I apologize for the alarm disturbing your stay. In the event of a serious issue we will phone you back- if the reason for the alarm is false we will shut it off and not disturb you again. I don't know, anything better than making the guest feel like a burden! The alarm was so loud I had no idea it was sounding throughout the entire hotel!

I stay at this hotel on a weekly basis for work. Friendly staff, clean rooms, and great wifi…read more Only downside is that every room I've stayed in has had a broken bathtub drain stopper. Had to use a washcloth to plug in order to have a bath.

Great fast check in at 3 pm. During Covid they supply a continental breakfast to your room from a…read moremenu. A few Covid restrictions but very friendly and helpful. We moved from a local motel near the TCH #1 to this one and for very little extra $ we have a much better place. They even have BBQ on the back deck. Quiet, clean and comfortable. Nice comfortable king bed, HD cable, good wi-fi and large room. Certainly will recommend to anyone needing a place to stay in Brandon.

Great steakhouse. Normally a resturant in a hotel is not that good but this was a great suprise…read more The wings were also very good. Server is good and quick nice atmosphere and not too crowded, even on hockey nights.

Worst hotel ever extremely dirty and they decided to work on room next to mine . They hammerd and…read moredrilled into wall for over a hour . Oh cus he didn't know if people in there he banged on door hard like 10 times . Got some pictures but can't see how to upload. This place $30 a night definitely not $80

Terrible customer relations. Ended up sick and tried to cancel a reservation well before check…read morein.They said they would still charge. Booked thru Expedia and they said to call hotel. Hotel said to call Expedia. Back and forth. Finally told to call back in half hour to talk to Manager. Then informed it was his day off. Totally insane and complete run around and waste of time.

This is your typical small town hotel. We used it as an overnight stay after visiting the Brandon…read moreWnter Fair. We found the amenities to be basic, but acceptable. Except for our children who were devasted to find that there was no pool. How could we not have known better, they all chimed!?! The room is on the small side, with a standing closet, instead of a built-in closet, and the tv was smallish as well. The beds were comfortable. There was a fridge and a microwave in the room. The breakfast was decent, serving bacon and eggs, and other items such as waffles, the usual muffin assortment, and yogurt. Priced around $100 a night, we found this to be a bit high considering the amenities (ie. no pool,no exercise room, and no computer access in the lobby).

If i could put zero out of five stars i would have. This place is cutting so many basics its…read morelaughable. The towels are like sand paper, the bed is horrible, like i slept in hammock with springs. They have about 10 channels, so if your wanting to relax and catch the game afterwork, stay somewhere else. No complimentary water in the room, but they charge you $3 for the bottle sitting on the nightstand, they just don't tell you about it until you get your invoice. I travel 50% of my time for work, I stay in a lot of hotels, and I should have known something wasn't right when i noticed there were only 5 cars in the parking lot and the Best Western just down the street looked busy.