Friendly staff at both hotel and attached restaurant and have always been helpful when I have…read moreneeded things like extra towels, or more coffee or tea for the room. Rooms are a decent size and beds are comfortable with good quality linens and comfortable pillows and blankets, even on the hide-a-beds. Pool and waterslide are awesome, but often very busy so not the best place if you are looking for a relaxing, adult swim or soak in the hot tub. Hotel is not as affordable as others in the area, but they do offer free basic breakfast at the attached restaurant (not sure if it is included with all rooms and rates though) and things like coffee and tea are free in your room. Despite being a busy, popular hotel the check-in process is usually quick and efficient and the rooms are quiet as long as you are not in a room close to the stairwell where you can sometimes hear the stairway door slam. For the most part both the common areas and rooms are clean, however on a recent stay we found a used sock under the heater in the room, as well as food or other stain on the arms of the couch and when we wet a cloth and tried to wipe it off the arm of the couch was so dirty that it turned the white facecloth a dark brown. Despite the cleanliness issues and lack of value when compared to others in the area, it is one of my favorite hotels in Brandon and I would stay here again if it was within my budget.

Altos Restaurant (Canad Inns) - Brandon, MB ​I was surprised…read moreand hopeful to hear that Altos brought back their buffets, so I decided to stop in for lunch. Unfortunately, it was a major disappointment from start to finish. ​One look at the main buffet options was enough to turn me away, so I opted for just the Soup and Salad Bar--which turned out to be a mistake: ​Soups: Bland and watery. The roasted pepper soup tasted like a cheap mix topped with canned tomatoes, and the chicken noodle was filled with overcooked noodles and stringy, unseasoned chicken. ​Salads: The potato salad lacked flavor, and the pasta salad was completely overpowered by oregano. The mixed greens and Caesar salad options were uninspired, accompanied by low-quality dressings and strange toppings (salty garlic coil slices and cold cuts on a salad bar?). ​Buffet & Carvery: The station marked as a "carvery" was inexplicably serving pizza, and the server on the line couldn't distinguish between pork tenderloin and ham. ​Desserts & Fruit: The cobbler looked unappetizing, and the fruit selection looked tired and old. ​To make matters worse, hygiene and service were severely lacking. I witnessed a manager coughing directly into a server's face without covering her mouth. To top off the experience, despite being told I would receive a discount for only taking the soup and salad option, I was billed for the full buffet on my receipt. ​Even the exterior reflects the lack of care--overgrown weeds in the flowerbeds and a parking lot that looks like it hasn't been repaired in 20 years. ​So disappointing. Nothing has changed.

The hotel Cancelled my reservation and then over charged for the same room I had booked at a…read morecheaper rate. I even called 2 weeks asking to see if i could get my room near my friend as a group of hockey team was staying their. I was told no problem and he made a comment on my reservation! Manager & employee trying to sort it out, with no one making it right. The manager of this facility reached out to hear my side of the story and apologies. Wants to make amends. Time will tell.

From the owner: At the Best Western Plus Brandon Inn you're sure to find that little something extra. With our…read moremodern amenities and thoughtful design, the Best Western Plus Brandon Inn will stand out among other hotels in Brandon,MB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Brandon Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

This is an older establishment so therefore don't expect highend furnishings or anything fancy in…read moreyour room. Bed was comfortable and the room clean. Ceilings were low in the bathrooms which was odd, space for ventilation I'm guessing. The pool however was exceptional although the hot tub didn't have working jets. The small gym has free weights, a few aerobic machines, water, towels and sanitation wipes. The restaurant is nothing to write home about. Food was only fair or tolerable (my fries still had some frozen, cod was over battered and burned on the bottom. The mixed drinks less then expected, old fashion was warm and the lemon aid cooler was watery. Restaurant manager was very good and made corrections where she could. I'd eat and stay else where if I was in Brandon Manitoba.

We've stayed at the Victoria Inn Brandon many times, and have always been pleased with the rooms…read moreand service. This time we were here for a family Christmas supper, and were well accommodated with poolside tables and chairs and tablecloths. We had an executive suite and found it to be quite clean and lovely. Furniture was all newer, beds very clean and comfortable! The bathroom was great with a fancy pants new tiled shower with multiple shower heads, just great! Pool is great for our young kids, we like that it's not too deep, wild or over stimulating!!! We also loved being able to have a complimentary breakfast in the restaurant with our stay, it was very filling and satisfying! We will be back again for sure!

Stayed in this hotel when I was in Brandon for a conference…read more I would say for a small city this hotel did its job. I wasn't expecting much in terms of service, amenities, etc, and came here with the only expectation of rooms and beds that are comfortable to sleep at night. The check-in process was fine, although I will admit the elevator seemed dated. It took a long time for the elevator to go up the floors, to the point where I thought we went 2 floors when in reality it was only 1. In addition, despite signs saying the main floor door to the rooms and elevator would be locked after 9pm, it was never locked the entire time I was there. As for the rooms, I was surprised by how spacious they were. My room had two TVs, one in the "living room" and the other by the actual beds. It was actually a very convenient setup in which I went with my roommate, and he's not a morning person...so I was able to wake up and get myself ready without disturbing my roommate. The beds were comfortable too. I would say for a small city like Brandon, this hotel cuts above its weight. Don't expect a luxury experience, but it's excellent value for the price you pay here.

Unfortunately for this review, we (all hotel guests) experienced an unpleasant, blaring alarm…read moresounding around 11:45pm last night. Upon waking I stumbled over to the phone to dial the front desk. Here is why I offer 2 stars (I never give 1 unless... well just about impossible). The front desk answers as if I am bothering her. I said hello, I'm in room 269 and the alarm is sounding- she interrupted with "yes, it's sounding in everyone's room. Don't leave your room we will inform you if you need to leave, goodbye!" What?? How about, I'm sorry for the inconvenience, we are working to find out why the alarm is sounding throughout the hotel, I apologize for the alarm disturbing your stay. In the event of a serious issue we will phone you back- if the reason for the alarm is false we will shut it off and not disturb you again. I don't know, anything better than making the guest feel like a burden! The alarm was so loud I had no idea it was sounding throughout the entire hotel!

I stay at this hotel on a weekly basis for work. Friendly staff, clean rooms, and great wifi…read more Only downside is that every room I've stayed in has had a broken bathtub drain stopper. Had to use a washcloth to plug in order to have a bath.

Great fast check in at 3 pm. During Covid they supply a continental breakfast to your room from a…read moremenu. A few Covid restrictions but very friendly and helpful. We moved from a local motel near the TCH #1 to this one and for very little extra $ we have a much better place. They even have BBQ on the back deck. Quiet, clean and comfortable. Nice comfortable king bed, HD cable, good wi-fi and large room. Certainly will recommend to anyone needing a place to stay in Brandon.

Great steakhouse. Normally a resturant in a hotel is not that good but this was a great suprise…read more The wings were also very good. Server is good and quick nice atmosphere and not too crowded, even on hockey nights.

Worst hotel ever extremely dirty and they decided to work on room next to mine . They hammerd and…read moredrilled into wall for over a hour . Oh cus he didn't know if people in there he banged on door hard like 10 times . Got some pictures but can't see how to upload. This place $30 a night definitely not $80

Terrible customer relations. Ended up sick and tried to cancel a reservation well before check…read morein.They said they would still charge. Booked thru Expedia and they said to call hotel. Hotel said to call Expedia. Back and forth. Finally told to call back in half hour to talk to Manager. Then informed it was his day off. Totally insane and complete run around and waste of time.

Super 8 is usually a good hotel to stay at but stay far away from this one really dishonest people…read morewho work here & really disgusting. I called to let them know I left my sunglasses in my room. The person I was speaking with over the phone said they found them & would hold them until I came back for work the following Monday. They denied ever speaking with me over the phone when I checked in . So I have to go out and buy a new pair just because someone doesn't want to return my sunglasses.... pfff keep them you need them more than me. The water here is yellow as lime at times and smells horrible. I had to attach a picture just so everyone knows what to look forward to here. It makes my skin itchy af at times and not so much on other days. The employees don't take pride in where they work and it shows using dirty blankets as well not cleaning things like microwaves

Clean room, comfortable bed, great breakfast and the pool was a bit small but the jacuzzi was very…read morenice.