Very poor after sales service from a firm that claim to get 80% sales from recommendations…read more These people knowingly installed a faulty patio door, I had problems with it from month 1 and thus far they have not done anything to replace this (which I have rights for) or deal with the problem efficiently. I am considering my options but they have decided to not return my phone calls and have proved extremely unreliable. The ownership of the business has changed already which shows it is being run badly. Do not go near them!

Just wanted to say we are both so pleased with the installation service and windows that Window…read moreWise provided for us. The work that was carried out was to a very high standard and they was efficent, friendly and very tidy. I would definately recommend this company highly to anyone.

Job was for 2 sets of patio doors and 2 windows with acoustic glazing (as live near railway). One…read moreset of patio doors installed but design was incorrect, the other set never turned up. On the windows they charged me for acoustic glazing but they delivered regular double glazing. This was ordered in Jan/Feb 2014 and it's now one year down the road and we are still missing a complete set of patio doors, correction work on the wrong design (their error) and acoustic glazing. They do not reply to polite communications and has left my home freezing cold through winter and extremely noisy. Complete lack of customer service - they think it's OK to make errors and leave customers out of pocket. This is now being resolved through the courts. Would never use or recommend.

I used Betterdeal Windows a few months ago and found them very easy to get on with…read more The product was fit to purpose and even though i had a lot of questions nothing was to much trouble. I would use the company again and recommend them to anyone looking for a fair and easy company to get on with. I also found them on the review centre with loads of great reviews. Thanks, Gavin.

WindowHub sent Jamie out to provide a quote. He did a good job. After placing the order they…read moresaid it would take some time to get the order made. That was October. In January I called to enquiry about installation. 5 phone calls later they advised they cancelled the order because the surveyor was not sure how they would fit the front door. No mentioned of the other 2 doors. Instead of saying sorry we've arranged this contract at a price that we can't fullfill they lied to me and said they would honour the original price for the doors except the front door that they thought would be difficult to fit. Just so they could get Jamie back to my house to requote for everything. Jamie then started to spin this web of lies to convince me that it is okay to do what they are doing. Daniel Robb the owner was pulling the strings on this process. The annoying thing is that if you look in the car park of Window Hub and find the car Daniel drives it will be an Audi or BMW. New. Probably on finance but funded by the ample profits his company is producing. Or funded by his salary even if the company isn't making any profits. This is the problem with dealing with a small business who do not have any experience of how to negotiate contract properly or plainly how to communicate. All they car about is what money they are making and how flash they are going to look in their new BMW. They have wasted my time and cost me a lot of money having to purchase doors at current inflated prices. They didn't even have an explanation that made sense or an excuse really. Zero stars on my review. I will be using Safestyle due to price, professionalism, and ability to carry out installation. Feedback I would give the WindowHub apart from the obvious is that they shold have a charity they support. Nothing. What benefit to society or the local community does Daniel Robb give? He just wants a flashy car - well that's just the way it appears and apprearances are everything. Greed is good.... as the saying goes.

Excellent service for a rebuild of an existing extension. They were attentive and inexpensive and…read moreguaranteed a great result. Which we got. They also dealt with the snagging professionally, visiting multiple times to make sure we were satisfied.

Great service and great workmanship. Aside from the banging and general noise that goes with having…read moreyour windows changed I hardly noticed the window fitter was in my house. The staff were polite from those in the office to those who actually came out to fit the window. The office staff needed a bit of a prod on occasion when supply, their very competitive, quote which was the best I got from all the other glazing firms I approached. I was pleased their quote was the best as I do like to try and support local small businesses. So if you need new windows give them a call.

We used this company to repair two sash windows in our flat when we were away and the results are…read moreless that satisfactory. There are huge gouges around the windows and it will cost 350 Pounds to get them repaired. When we called Tom to discuss the matter he simply hung -up. This is a business to stay away from !!

I used Smooth Movement Sashes to renovate my sash windows in my listed, Victorian house. Tom and…read morehis team were great, they offer a professional and efficient service with a clear understanding of what can and cannot be done with the sashes in a listed property. The end results speak for themselves, I now have some lovely sash widows which open and close seamlessly, are completely draft proofed and look great!