Two stars because they have really nice facilities, and newer well maintained aircraft. Unfortunately it goes downhill from there. I came to Sunstate to finish my instrument rating, and spoke to Mike Camelin. He was very nice and when I told him I had all the minimum requirements for the rating and wanted to finish quickly he assured me this would be no problem. I gave him a date for my first lesson, and although the instructor he set me up was nice, I found out after the lesson that he was going to be gone for over a week on vacation. I was perplexed, why set me up with an instructor who is going to be gone when I am looking to finish up quickly? I persisted and started working with another instructor, who was decent, not great, but I was willing to finish up with him. After a few lessons he assured me that I was pretty much ready, and that he would be signing me off for my checkride shortly. When I arrived for my next lesson (I live in Lake Mary so it is an hour drive for me) I found he wasn't there, but was assured he would be arriving shortly. After waiting an hour and a half I was finally told that his grandmother was sick, and he wouldn't be coming in (he was never heard from again). The owner, who witnessed this whole incident, gave me a very half-hearted apology, although Mike did approach me and apologize on my next visit. So I got yet another instructor, and this guy was really subpar. I have worked with many different instructors since I travel a lot and am a member of many flying clubs, and this was one of the worst I have worked with. Tried to teach me many basic things that were incorrect, and had this extremely bizarre idea that I was not taxiing on center line, and continuously harped about it on my lessons, and was generally nitpicky and condescending. Initially told me he would potentially be willing to sign me off after the minimum 3 hours required, then changed his tune and said that although I was "very close" I would have to fly with the chief or assistant flight instructor before he would sign me off, and also would make me do another mock oral exam with another instructor (even though I had already done one with him, and he even told me that I had performed better on it than another student who already passed his checkride, and the other instructor who disappeared told me I was one of the most knowledgeable instrument students he had ever seen). So now I had been lied to, had no end in sight, and even if he did ever deem me ready for my checkride, I would have to spend another $500 or more to fly with the senior instructors and do another mock oral exam, so that he could cover his butt. No thanks.
Bottom line, these guys have a lot of potential. The office staff is very nice and friendly, they have very nice planes and facilities. But they are one of the most expensive flight schools around. It's fine to charge premium prices, but you have to provide a premium experience as well, and this where they fall short. I would surely have gone bankrupt if I had tried to get my instrument rating here from the start. You have to give them a $2500 deposit to get their best aircraft pricing, and I burned through almost all of this, with not much to show for it. As much as I want to like this flight school, it is not worth what you pay, you can pay less, have a better experience and get higher quality instruction elsewhere. If for some reason you must go here insist on one of the senior instructors. They all cost the same, there is no point in paying one of their inferior instructors who doesn't know his or her stuff a ridiculous $65/hr. Also keep in mind you can go to Air America Flight Center in Daytona Beach and get the same G1000 aircraft with GFC 700 autopilot for $135/hr with NO deposit, and pay only around $30/hr for an instructor that actually knows his stuff and won't tell you that you "must have been drunk" flying a hold, primarily because he doesn't actually know how to fly the proper entry into that hold. They will actually treat you with respect, make constructive criticism to help you learn, and get your certificate or rating done without trying to milk you for as much money as possible.
UPDATE: After sharing my concerns, they informed me that they always require a check from a chief or assistant chief flight instructor. This is typical of a part 141 course, but since I was part 61 this should not have been required. And I should have been told this up front, it is an unnecessary expense for me, I don't think I ever would have started with them. read more