Finding the right care can feel overwhelming, but this clinic has been an absolute lifeline for me…read more From day one, the entire staff has been exceptionally kind, supportive, and compassionate. They create a safe, welcoming environment where you truly feel heard and cared for. The ketamine treatments themselves have made a profound difference in my life. They have drastically improved my mental health and provided noticeable relief for my pain when nothing else seemed to work. I cannot recommend this place enough to anyone considering ketamine therapy--the care and results here are genuinely transformative!!

If you have fragile mental health and expect a modicum of empathy, AVOID THIS PLACE LIKE THE…read morePLAGUE. Unfortunately I've had to downgrade them to one star again after an extremely upsetting out-of-the-blue phone call from their Director of Behavioral Health, Courtney. As you can see I previously had a terrible experience while in the midst of a crisis and they told their long-time patient it essentially didn't matter to them if I offed myself if I couldn't get there in 3 minutes, which was before their grace period anyway. There is no way to reach anyone by phone even remotely after 6 but they schedule appts after that time. Anyway, that happened in JULY and I've since been back, apologized to staff, have had medications filled and thought it was behind me. Yesterday I was feeling especially like not being here anymore and three months later Courtney decided she needed me to sign a demeaning little paper essentially saying I won't ever act traumatized even though I get ketamine for severe trauma and they're staff were dangerously lazy, which triggered an autistic meltdown. I tried to explain to Courtney than an autistic person under severe stress cannot control getting emotional, but she seemed totally ignorant that it's a neurological response and not a manipulative or intentional one and did not want to be educated. She has absolutely no business being around vulnerable people.

I think most are hesitant to one, admit a sort of defeat, and two, to ask for help. Creekside…read moreoffered many different therapies. The location is quaint, welcoming and incognito. One aspect of the office that always stood out to me was the encouragement board. I have a few little notes written anonymously hidden in slots of my wallet. Every so often one will fall out, or I'll stumble upon them. They are nice little refreshers. To the staff, all of you were very attentive and kind. I personally saw Cynthia, and Mo on my initial visit. They are thorough and patient. They don't make you feel different. They aren't pushy, they aren't judgmental. I felt understood and most importantly - safe. Thank you to the staff of Creekside, including Chris, and Monica. I'm sad I'm leaving this practice, but appreciative of the professionalism and unwavering kindness.

DO NOT GO HERE! my therapist recommended I come here for medication management after a diagnosis…read moreshe gave me. Firstly, it took 3 calls here to get someone to call me back. Then the first appointment I HAD to have was an intake with one of their therapist even tho I have my own. Then it took EIGHT weeks to see a psychiatrist Jessica Reiss who then also needed her own intake appointment which took an hour and a half. She not only clearly didn't believe me but also was condescending in her tone when asking about diet. I have lost 110 pounds and told her prior to asking about diet that I am a CPT and nutrition coach- she then asks "but do you follow it"... excuse me? DO YOU MAAM? Not only does she not take my therapist diagnosis but she makes me jump through hoops and turns me in to side show Bob requesting a questionnaire from my mother and a FRIEND be filled out THEN TWO WEEKS LATER an in office visit for her to take my blood pressure.... To "confirm diagnosis". Why is it that I need to jump through hoops when I've established a relationship with my own therapist. Why can't you do your job and make an assessment like all the other psychiatrist do? Nope.... This place is a joke and they make you coke back for as many visits as possible. Do not come here. Literally would rather never seek therapy again and won't. I'm done with shrinks. Y'all are the same. GATEKEEPING access to necessary medication is disgusting. I have NEVER sought out medication until this diagnosis before.... I've always turned down meds. ALWAYS! Imagine... finally wanting to get help and being met with roadblocks by YT women. Big shocker. Medical gatekeeping..... makes me wonder if this office is racist.

The staff are genuine and authentic. I met great friends in this place not only other peers but…read morealso staff! GREAT way to start a new chapter

They lack an overall protocol, an effective communication system (internal and external), and…read moreproblem-solving ability. During intake, you're repeatedly asked the same question, which indicates that teams don't communicate and that their systems aren't integrated effectively. You're assigned a case manager, a therapist, and a PA -- but again, they never appeared to have connected before meeting with you. Conversations were brief, hurried, and felt like you were imposing on them. Tim, the care coordinator, demonstrated a complete lack of patience. When I selected another group for my IOP follow-up (not Curawest), he quickly shuffled us into another room to continue the conversation. He also led a detox group where he appeared unprepared, focused on his own story, and didn't connect it to us or what we were going through. He also checked his watch and answered text messages during the presentation. It was highly unprofessional and ineffective. I spoke to several other attendees who shared the same thoughts. My therapist was Courtney. I spoke with her briefly. She asked many of the same questions I'd already answered in questionnaires leading up to our meeting. They stress the importance of having a support team -- however, you're not allowed to contact them during your stay. I was able to call my mom once while I was there and had to leave a voicemail. Courtney told me my mom had called back, but Courtney never returned the call. There are many staff who care and try to help the best they can. However, it seems like Curawest's procedures and policies do not support their efforts, and they're afraid of getting fired. That's a disservice to the residents and to capable staff members.

Being admitted here went really well, they came and picked me up from the hospital themselves. I…read moretold tyson what I was dealing with and he drove his own car on his lunch break to come and get me so I could actually make it to I Am Recovery. Super nice guy, he really understands addiction and would give anyone the shirt off his back to help them or whatever they need. Once I was in residential treatment there I was really blown away by how much everyone cared and went above and beyond. They have 2 trained chefs there, the food was amazing, I gained about 40 lbs while in residential treatment for a little over 45 days. I was assigned my own therapist, case manager, and all of the techs were great to work with, they don't look down on people here. The techs that really stood out to me were probably Tyler (Just an awesome guy, very caring), Alex (Took me to all my outside appointments and always has your back), Alecia (She knows about a lot of interesting things and is always super helpful), and there are a bunch of others but those are the ones I worked with the most. We went to classes during the morning and had different groups learning different things. A lot of time in the evenings they would take us (I think they hold about 14 clients at a time) to places to do things, like playing pickleball, going on hikes, we even went bowling one time. It is nice not being just stuck in a little building, they do a lot of outside activities, and they have a larger facility with a few different buildings too. We also did some things I really enjoyed, like breathwork, sound baths, cold plunges, we even went to a native american sweat lodge a few times. That was a real cool experience and I felt like all the holistic stuff they do really adds to your recovery. They said they like to introduce us to a lot of different ways to stay healthy and that we can pick and choose what to continue doing in our own lives that works best for us in the future. The case managers here help you get food stamps, medicaid, everything that is going to help you. They know their stuff and are very efficient at what they do. So much better than trying to call workforce services or whatever myself, they know exactly how to handle them and they get stuff done. They also helped me with coming up with a resume, talked to me about how to get a job and do a good interview, and gave me a lot of good advice. I was amazed at how many programs exist that you can take advantage of for assistance while being eligible for things like this. I had not been told about any of this while at other treatment centers in the past. My therapist (Olivia) was amazing, or is I should say as I felt like she was helping me so much I continued to meet with her after residential treatment. She is very knowledgeable and has a lot of experience doing therapy, fully licensed etc. She cried a little on my graduation day and really seems to care, and the other therapists are no different from what I could tell. Graduation is awesome by the way, they let you bring in whoever to support you and it is a couple hour event with them all taking turns talking about different things that they noticed while you are here and things that might help out in the real world. Very emotional experience. The therapist for each graduate picks out some kind of stone to represent the client and it is presented along with a certificate and some other things to you when you graduate the program. Really cool way to do it for sure. They offered me the chance to go to sober living afterwards, which I took them up on. They own multiple sober living houses in different areas, you are assigned one or if there is a good reason why you should go to a specific one they work with you on that. The houses are really nice and you basically end up living with all the friends you made while in residential treatment. This gives you time to find a job, get back on your feet, and they dont just kick you out after residential and say 'see ya!', they really care about making sure everyone is setup for success. During sober living they continued to help me with job skills like making a resume and looking for a job and stuff. While in sober living you continue to stay in touch with those in residential treatment and all the same case managers and therapists and stuff are available to you as well. Sober living has been awesome and I will miss these guys when I leave. You definitely form connections here, this program is unlike many others and they care about you personally I have found. I'm so glad I decided to come here, I've been to other treatment centers and it's just like a rinse and repeat kind of thing there. Not here. Really a special place with a lot of caring and knowledgeable people working there.

The house manager is a hot head. She snapped at me for coughing in the kitchen while I was getting…read morecoffee. She also played favorites with the residents and would ignore anything said about the ones she liked. She wasn't there most of the time and was generally sleeping when she was. I've also heard her bad mouth former residents and give personal information about why they had to leave. She kicked me out because the holidays made my check late and then complained that I didn't have my stuff packed. She has also suggested that I send incorrect invoices to places. I would never recommend this place to anyone.

Changed my life completely , accountability empathy , solutions and the amazing dr Megan as well as…read moreprimary Steve

Talking to Dr. Smiley is therapeutic and life changing. Hands down my favorite since Dr. Johnston…read morewhen it was Urban Peaks, who originally helped me get sober. Getting sober is one thing but staying sober long term is another. It solved my biggest problem but not all of them and I'm relearning coping skills and how to handle emotions and hard things in a healthy way. That's where Dr. Smiley helps me with getting to the root of things and how to take the next steps and set goals. The girls at the front are excellent too, very sweet and very helpful.

Disappointed. Hygiene Neglect & Medical Mismanagement…read more We are disappointed in the treatment that our 85-year-old mother received at Pam Heath Rehabilitation Hospital. She is a vulnerable patient with a complex TBI, mobility issues, and incontinence. We trusted this facility to rehabilitate her; instead, they neglected her basic human needs. * Hygiene Neglect: Our mother remained in the same soiled top clothing for an entire weekend. Despite being incontinent, she was also not bathed by staff. The only shower she received during her stay was given by our own private family aide who had to step in during a visit. Unsurprisingly, she was discharged with a UTI. * Medical Oversight: They placed her on 24/7 oxygen and new medications without consulting her family doctor or us. They completely ignored her medical history and her actual respiratory needs. * Therapy Concerns: There is a lot of "fuzzy math" regarding the required 15 hours of therapy. Therapists consistently showed up late and brought her back early, yet these sessions are billed as full hours. It felt less like rehabilitation and more like a money grab. * Lack of Communication: Staff were unable to answer basic questions about her care or progress. Advice to families: If you live out of town or work full-time, stay away. Unless you can sit in the room 24/7 to "babysit" the facility and ensure basic hygiene and a therapy plan is met, your loved one is at risk. We deeply regret sending her here and hope this prevents another family from going through this type of mess.

I highly recommend aquatherapy at PAM Rehabilitation Hosptial…read more Ian is quite knowledgeable and eager to help patients regain strength. He was the first person in a long line of medical personnel who took the time to show me how to find my core muscles, so I knew I was working the right ones. Ian is also quite inventive, having invented a number of different water exercises that help build those core muscles. He begins the sessions easily, but builds their intensity as time goes on, so that, by my last 2 sessions, I had a great endorphin high that lasted about 24 hours after the workout. Even my husband noted how much happier I was to experience less pain, and to regain more confidence in my ability to walk. The staff members at the front desk were always friendly and helpful, too. I once arrived too early for my session, so that Ian was still at lunch, but the kind staff member unlocked the pool room for me, so I could use the locker room to get ready. I highly recommend aquatherapy with Ian!

This facility is a gem, housed in an older building. The quality of care is second to none. Ring…read morethe call button? 98% of the time they are there in under two minutes. Equipped with all the therapy equipment one needs for OT and PT, and a staff that knows how to use them. Their only challenge is the food. Sadly, it's mediocre at best. But besides this one issue, which one hopes they can improve on, you won't be disappointed with this facility. They are rated a top ten in the nation for a reason.

Entered with extreme pain in various places in my body. They helped me understand my meds and what…read moreI needed to do next.

I am forever grateful for Mile High Recovery Center's residential program for being there for me…read morewhen I couldnt help myself. The BHT staff are ALL incredible caring people. Not everything is perfect, but I'm grateful to have had this experience over other options and given a chance at a new life. I can't speak on their other programs I didn't use and the therapy portion wasn't my forte, but overall GRATEFUL. Side note, AMAZING food. There are complaints as with anywhere for sure, but I feel that most of the one star reviews are from people not willing to surrender or ready to do what it takes. If you are, their residential is a good first step. The BHT's made everything worth it, the upper level staff was disorganized and complacent, but overall I got more out of the experience then I bargained for.

ALSO they proceed to talk about clients after discharge to the entire group. I was there for…read morerecovery and got blamed for someone else's bad choices then proceeded to get discharged immediately and I heard about the BHT's talking about me to the group. This is just so unprofessional and honestly weird behavior.