This inn is adorable- the room we were in was lovely, beautifully decorated and the bathroom was…read morelarge and updated. our room was white with crown molding and such nice touches. we had two queen size beds and the room was large. The room itself didn't have a fridge or a coffee pot, but right outside of our room was an area with coffee, ice, refrigerator, toaster, bagels, breads, yogurt and more. The location of this Inn was super close to restaurants and the Harbor(right in front of the Harbor), Sackets Harbor village is lovely also! I would definitely stay there again. It is located on Lake Ontario. Highly recommend!

A few months ago my husband and I booked this Inn to celebrate our anniversary and went with the…read moreanniversary package. We weren't expecting an incredible experience but we certainly got one! Judy was wonderful managing our reservation and warmly greeted us when we arrived. I like the concept of boutique hotels but sometimes find they can be too cramped or stuffy, not the Harbor House Inn. It's intimate but rooms are spacious so you feel like you can breathe. The room was absolutely amazing, farmhouse chic with a splash of coastal aesthetic. The soaking tub was to die for! The bed was very comfy. All the staff were friendly. Our room had a partial view of the lake, was a welcome surprise. The hotel is right in the center of town, perfect walking location to the battlefield, shops and eateries. All we wanted was a night away from the little ones but Harbor House Inn delivered a sweet experience. Highly recommend and will definitely return. It was worth the money spent!

Barb and Gary, Thank…read moreyou for a great visit. Two weary travelers found a diamond in the rough. Your Motel is the most comfortable, charming & cleanest we have ever stayed in. We were hesitant. Our journey has not always produced satisfaction in one night sleep overs. You and Gary our gracious host and make traveling a joy. The history lesson was a plus/bonus. Again Thank You, Beverly and Mike Kylberg Sent from my iPhone

Stayed here a few times in the 20 plus years. This year we stayed for nine nights. Great place…read more Beds were comfortable. Very clean. Barb the owner was very gracious. Always asking if we needed anything. Very pleasant stay. We'll be back for sure.

Acceptable Fairfield. Friendly staff. Older building but maintained relatively well. Clean…read moreroom. Edible breakfast. Plenty of free parking. Gets job done in area.

Sorry for the dim pic, arrived after midnight. But if you are booking directly thru their website,…read morethe room photos are not updated. Looks like they did some renovations! It's well-maintained. They get cleaning job done well! I seldom feel a room that's okay to "use" without wiping/sanitizing. The front desk people are helpful and friendly too! Complimentary breakfast available. Cute tiny indoor pool up to 4ft only. Location near food establishments. Would reco!

Sackets Harbor / Lake Ontario is a beautiful region of NYS to visit. Be aware, however, there…read moreare only a few hotels. There are plenty of RV parks, but hotels, restaurants and grocery stores are few and far between. Our room at the Marina Inn and Suites was charming and spacious overlooking a field that was utilized as a lacrosse field from 8 am till 8 pm. Towels and hot water were all more than adequate; king bed was comfortable. Down on the first floor is the ice machine and a washer/dryer area. Dryer came in handy since it was raining most of the weekend of our stay. Staff are on duty until 8 pm most days. The building is close to the water and has adequate parking for this building. Out back was a marina and a restaurant which unfortunately had closed due to COVID last year. It was open for two dates, one of which we were staying at the inn and one at the end of the month. The bad news was there was no table availability. We were welcome to check out the bar and sit in the adirondack chairs but weather being what it was, we opted for other entertainment. The restored building next door was now a YMCA which was open for occupants of the Inn. We did not utilize this because unless you walk about a bit, you won't know it's the Y. In this area of buildings that have been restored, is another surprise - a pizza shop. Another review to come. If I go back to Lake Ontario, I am sure that the Inn and Suites will be on our list of places to see and stay at again.

We were checked in by a welcoming and helpful staff member. We had a lovely, clean, large suite on…read morethe water side with a patio. We appreciated the effective and consistent AC during the little heat wave. I usually have a hard time sleeping through hotel noises (other visitors, fans turning on and off, elevators, etc...), but none of these things existed. The bed was perfectly comfortable, and the room was stocked with whatever we might need. The decor is dated, but with such a reasonable price (compared to other options) and so much else going for the inn, we'll happily accept some well used furniture and carpets. Also just to note for future travelers: The windows are quite small, so the view is minimal.

Clean well appointed rooms. Friendly helpful family friendly staff. We left a necklace behind and…read morewere contacted right away!

The room is good sized and clean. The on-site bar and restaurant are excellent - good food,…read morereasonably priced, nice ambiance. The pool hot tub and gym are a nice addition. Recommend highly.

NICE PLACE TO STAY IN WATERTOWN, NEW YORK…read more========================================= Note to myself to always confirm hotel reservations, especially when my husband makes them. We arrived Thursday, November around 5:00 p.m. and we were supposed to meet a group for dinner. They had no record of our Expedia reservation and said that our reservation had been cancelled. This was not the case as my husband just changed it to add one day at the beginning and taking off one day at the end. After sitting in the lobby for about thirty minutes they let us check in until everything got ironed out with Expedia. The room was nice and quiet and the bed was very comfortable. It helps having free breakfast and coffee all day long too. I'd definitely stay there again.

They only turndown the room every 3 days, ok thats fine but i asked specifically for it to be done…read moreat the front desk the morning of the 3rd day (because this has happened multiple times) and upon arriving back to the hotel at 6pm the room had not been touched. Twice all of our towels were taken (even though they were hung up to be reused) and not replaced. The first night here there were used towels from the last occupant still hanging on back of the bathroom door (come on now). The TV just keeps going all digitally scrambled and totally unwatchable. Overall terrible experience.

This hotel is really nice…read more Been here a few times and returned under their special winter pkg. Occupancy was low. Room was clean. Restaurant was excellent. Breakfast food and service excellent. Large portions. Starbucks coffee free, front desk in morning fantastic. Makes no sense, you can bring free coffee into Restaurant but if you order it with breakfast, $5.00. Front desk, Jacob evening fantastic. Some daytime staff at desk unfriendly and so, so. Shower, no cold water in couple rooms, some only hot water. Still overall recommended. Nice pool and hottub. Large event space and easy parking. Ps Robes are very nice and worth $75. If you need one.

My excursion to the North Country (1000 Islands region) of New York State was amazing, with the…read moreexception of the second day of my 2 night stay at this "four-star" hotel. First, a fire alarm at 2:30 am meant I didn't sleep the rest of the night (meanwhile, I had to check out the next day and drive 3 hours to get home. Maybe no big deal for a young person in good health, but for a senior with myriad health issues, this was the start of a bad experience that just kept snowballing. Next, the hotel's boiler broke and it took them all night and well past 9 am before it was fixed. Right at the time when everyone is trying to take their shower, but can't so they can't get out, check out or just wash their hands???? How does a business whose sole service is providing "hospitality" NOT have a backup boiler?? Not a perfect solution, but a backup could have been activated and some service restored while the main boiler was being repaired during the morning wake-up, get out and go hours. The hotel doesn't offer a continental breakfast, just an overpriced and reportedly mediocre restaurant onsite. They do offer coffee, but there was NO coffee when I checked, even though it was still well within the window when they purport to offer it--and no one in sight to ask if they could refill the carafes. So now, I've had it. All I want to do is get the hell out. But I have severe COPD so I have to lug my oxygen machine as well as regular luggage anytime I travel. I could'nt manage all of it by myself. But of course all TWO of the luggage carts were in use by able-bodied single thirty somethings or families with children. Wouldn't it make sense for the hotel to reserve at least ONE cart for people in wheelchairs or who have trouble BREATHING??? When I went back to retrieve my oxygen machine, the key card would not open the room door because it was just past checkout time, so I had to go back to the lobby and ask the front desk to temporarily reactivate my card key. Will I visit Clayton NY again? Absolutely. Will I stay at the Harbor Hotel again? Sorry to say, No.

Our two night stay at Edgewood Resort was above and beyond. The staff was extremely accommodating,…read moreproviding us with anything we requested. Brandy and John were the two that we dealt with for our stay. The room we requested was a river view with a king bed. The floors were hardwood in the room, plenty of lighting available, a mini fridge, ceiling fan and air conditioning. We spent some time on the balcony with a few drinks just enjoying the perfect evenings. Although some may consider the room to be a tad bit high, we found the whole experience to be well worth every penny.

The owner's son of the restaurant works there and gives you 101% atmosphere and the food is good. A…read moremust go to they go out of their way to please you. The employees are great and the people that work at the front desk are awesome.

My friend and I were having a girls weekend in Picton and made dinner reservations here. We had…read moreprivate dining on their screened in porch. We both had the 3 course meal and it was fabulous! We are from NY and Chicago and the service and food are just as good! The service was amazing and the food and attention to detail was just as good! We would definitely be back and would love to stay there next time!

This is probably THE BEST restaurant in Prince Edward County, and for an area chalk-full of foodies…read moreand fine eating establishments, that's saying a lot!!! Michael Sullivan, formerly a chef at some of Toronto's finest restaurants (Auberge de Pommier, etc) now makes his culinary magic at the Merrill...and you'd be a fool to visit the County and not enjoy this romantic little dining room, wonderful service and truly spectacular cuisine. Consistently excellent. A must!

Just finished my third visit at this lovely hotel. The service is excellent! In the morning they…read moreserve delicious pastries as well as other yummy foods. The ambiance is relaxing and enjoyable. In the common areas you can sit in a comfortable chair and read something from their selection of books, or you can just relax and watch tv. There is ample parking. The hotel room itself is clean and comfortable. I look forward to returning next year!

This was my first and LAST stay at the Beacon Hotel. Being that COVID-19 has had a devastating…read moreimpact on small businesses as well as the hospitality industry, I decided to choose this family-owned hotel compared to its local "brand name" competitors. Don't get me wrong, the hotel itself was clean and comfortable. But WOW does poor service leave a bad taste in your mouth. The website states "late check-out is available upon request"... but DO NOT bother requesting. Because as the manager and other front desk agent said and I quote "absolutely no exceptions". Being that check out is at 10AM, an hour earlier compared to the other hotels in the area, I didn't think this would be this much of an issue. However, the amount of attitude and insolence that was received upon asking this question was downright uncalled for. I nicely asked and received a no. Knowing that nothing is for free in life, I even offered to pay a fee or a half-days-rate as I felt that would be fair... but was given a snippy "no" and essentially scolded. Having been educated and having years of experience in hospitality, I was utterly disgusted and ashamed by the treatment from the staff. I visit Oswego, NY frequently, as well as several friends. I'll be sure to make them aware of how they will be condescendingly treated upon choosing this establishment.