This inn is adorable- the room we were in was lovely, beautifully decorated and the bathroom was…read morelarge and updated. our room was white with crown molding and such nice touches. we had two queen size beds and the room was large. The room itself didn't have a fridge or a coffee pot, but right outside of our room was an area with coffee, ice, refrigerator, toaster, bagels, breads, yogurt and more. The location of this Inn was super close to restaurants and the Harbor(right in front of the Harbor), Sackets Harbor village is lovely also! I would definitely stay there again. It is located on Lake Ontario. Highly recommend!

A few months ago my husband and I booked this Inn to celebrate our anniversary and went with the…read moreanniversary package. We weren't expecting an incredible experience but we certainly got one! Judy was wonderful managing our reservation and warmly greeted us when we arrived. I like the concept of boutique hotels but sometimes find they can be too cramped or stuffy, not the Harbor House Inn. It's intimate but rooms are spacious so you feel like you can breathe. The room was absolutely amazing, farmhouse chic with a splash of coastal aesthetic. The soaking tub was to die for! The bed was very comfy. All the staff were friendly. Our room had a partial view of the lake, was a welcome surprise. The hotel is right in the center of town, perfect walking location to the battlefield, shops and eateries. All we wanted was a night away from the little ones but Harbor House Inn delivered a sweet experience. Highly recommend and will definitely return. It was worth the money spent!

Barb and Gary, Thank…read moreyou for a great visit. Two weary travelers found a diamond in the rough. Your Motel is the most comfortable, charming & cleanest we have ever stayed in. We were hesitant. Our journey has not always produced satisfaction in one night sleep overs. You and Gary our gracious host and make traveling a joy. The history lesson was a plus/bonus. Again Thank You, Beverly and Mike Kylberg Sent from my iPhone

Stayed here a few times in the 20 plus years. This year we stayed for nine nights. Great place…read more Beds were comfortable. Very clean. Barb the owner was very gracious. Always asking if we needed anything. Very pleasant stay. We'll be back for sure.

Acceptable Fairfield. Friendly staff. Older building but maintained relatively well. Clean…read moreroom. Edible breakfast. Plenty of free parking. Gets job done in area.

Sorry for the dim pic, arrived after midnight. But if you are booking directly thru their website,…read morethe room photos are not updated. Looks like they did some renovations! It's well-maintained. They get cleaning job done well! I seldom feel a room that's okay to "use" without wiping/sanitizing. The front desk people are helpful and friendly too! Complimentary breakfast available. Cute tiny indoor pool up to 4ft only. Location near food establishments. Would reco!

Sackets Harbor / Lake Ontario is a beautiful region of NYS to visit. Be aware, however, there…read moreare only a few hotels. There are plenty of RV parks, but hotels, restaurants and grocery stores are few and far between. Our room at the Marina Inn and Suites was charming and spacious overlooking a field that was utilized as a lacrosse field from 8 am till 8 pm. Towels and hot water were all more than adequate; king bed was comfortable. Down on the first floor is the ice machine and a washer/dryer area. Dryer came in handy since it was raining most of the weekend of our stay. Staff are on duty until 8 pm most days. The building is close to the water and has adequate parking for this building. Out back was a marina and a restaurant which unfortunately had closed due to COVID last year. It was open for two dates, one of which we were staying at the inn and one at the end of the month. The bad news was there was no table availability. We were welcome to check out the bar and sit in the adirondack chairs but weather being what it was, we opted for other entertainment. The restored building next door was now a YMCA which was open for occupants of the Inn. We did not utilize this because unless you walk about a bit, you won't know it's the Y. In this area of buildings that have been restored, is another surprise - a pizza shop. Another review to come. If I go back to Lake Ontario, I am sure that the Inn and Suites will be on our list of places to see and stay at again.

We were checked in by a welcoming and helpful staff member. We had a lovely, clean, large suite on…read morethe water side with a patio. We appreciated the effective and consistent AC during the little heat wave. I usually have a hard time sleeping through hotel noises (other visitors, fans turning on and off, elevators, etc...), but none of these things existed. The bed was perfectly comfortable, and the room was stocked with whatever we might need. The decor is dated, but with such a reasonable price (compared to other options) and so much else going for the inn, we'll happily accept some well used furniture and carpets. Also just to note for future travelers: The windows are quite small, so the view is minimal.

Ugggg the horror of hotel pillows here, but good room, decent beds, not a fan anymore of the tub…read moreshower but it was clean. No free breakfast here but they do have a restaurant & bar, small gym, pool too, plenty of parking.

We had an absolutely amazing stay at this hotel and we will be returning!!…read moreIf you're looking for a place to stay in Watertown or the surrounding area this is it. We had dinner and Mike was our server and he was absolutely amazing. His customer service was top-notch, the staff spilt a plate for us exactly as needed. They just paid attention to detail. Brittany and Monica at the front desk are fantastic. I spoke to Brittany prior to my stay and she was great. I cannot thank the team enough for a wonderful stay. We cant wait to return.

l booked this hotel for a lacrosse tournament in Sackets Harbor and picked it because of the team…read morerate, indoor pool, and complimentary hot breakfast, which are all huge wins when you're traveling with kids. The location was super convenient, with plenty of nearby restaurants (Chick-fil-A, Olive Garden, Red Robin, Tully's, and more) plus Target, Walmart, and other shopping just minutes away. What really stood out, though, was the staff. They were genuinely some of the friendliest hotel employees I've come across. They happily shared local dinner and ice cream recommendations and somehow kept smiling while cleaning up waffle batter explosions left behind by a swarm of hungry lacrosse kids in the morning. The fitness center was on the smaller side, but it had everything I needed for a solid workout. Overall, this was a comfortable, convenient stay with exceptional customer service. I'd stay here again if back in the area.

NICE PLACE TO STAY IN WATERTOWN, NEW YORK…read more========================================= Note to myself to always confirm hotel reservations, especially when my husband makes them. We arrived Thursday, November around 5:00 p.m. and we were supposed to meet a group for dinner. They had no record of our Expedia reservation and said that our reservation had been cancelled. This was not the case as my husband just changed it to add one day at the beginning and taking off one day at the end. After sitting in the lobby for about thirty minutes they let us check in until everything got ironed out with Expedia. The room was nice and quiet and the bed was very comfortable. It helps having free breakfast and coffee all day long too. I'd definitely stay there again.

My fiance and I were in town for the first time visiting friends in the area and they got us a room…read moreat the Harbor Hotel. The location was very convenient to the town, walkable to all the restaurants and shops. Our room was very comfortable and spacious, and the bed and pillows were SO comfy. We also had a nice view of the water and boats from the room, which was a bonus. However, the balcony hadn't been cleaned off in a while as there were lots of bugs and cobwebs. The hotel also offers Starbucks coffee on each floor every morning! The breakfast on the patio was good, but the service was a little slow. We also enjoyed happy hour on the patio one night though --the crab dip was delicious, and the espresso martini was excellent. A couple of things to know before your stay: there aren't complimentary bottled waters in the room, but the front desk is happy to provide them if you ask. The hotel also doesn't have a late-night market or convenience area for drinks and snacks, which would have been nice. Overall, we really enjoyed our stay and would definitely recommend The Harbour Hotel for anyone visiting Clayton.

This hotel is really nice…read more Been here a few times and returned under their special winter pkg. Occupancy was low. Room was clean. Restaurant was excellent. Breakfast food and service excellent. Large portions. Starbucks coffee free, front desk in morning fantastic. Makes no sense, you can bring free coffee into Restaurant but if you order it with breakfast, $5.00. Front desk, Jacob evening fantastic. Some daytime staff at desk unfriendly and so, so. Shower, no cold water in couple rooms, some only hot water. Still overall recommended. Nice pool and hottub. Large event space and easy parking. Ps Robes are very nice and worth $75. If you need one.

I had an issue that I couldnt resolve with the hospital. The administrator actually called me to…read morediscuss it with me. He was very understanding and listened to what I had to say. He helped me come to a resolution to the issue. I am very greatful for his help. I have had multiple things done at edgewood recently....just proves from beginning of visit to after visit....they care for the patients! Thank you

It is a wonderful location. I was with a group and we all had great views of the st Lawrence river…read more The staff is very attentive and responsive. And it was so quiet. It is rustic, but again they are very accommodating if you need anything.

My friend and I were having a girls weekend in Picton and made dinner reservations here. We had…read moreprivate dining on their screened in porch. We both had the 3 course meal and it was fabulous! We are from NY and Chicago and the service and food are just as good! The service was amazing and the food and attention to detail was just as good! We would definitely be back and would love to stay there next time!

This is probably THE BEST restaurant in Prince Edward County, and for an area chalk-full of foodies…read moreand fine eating establishments, that's saying a lot!!! Michael Sullivan, formerly a chef at some of Toronto's finest restaurants (Auberge de Pommier, etc) now makes his culinary magic at the Merrill...and you'd be a fool to visit the County and not enjoy this romantic little dining room, wonderful service and truly spectacular cuisine. Consistently excellent. A must!

Just finished my third visit at this lovely hotel. The service is excellent! In the morning they…read moreserve delicious pastries as well as other yummy foods. The ambiance is relaxing and enjoyable. In the common areas you can sit in a comfortable chair and read something from their selection of books, or you can just relax and watch tv. There is ample parking. The hotel room itself is clean and comfortable. I look forward to returning next year!

This was my first and LAST stay at the Beacon Hotel. Being that COVID-19 has had a devastating…read moreimpact on small businesses as well as the hospitality industry, I decided to choose this family-owned hotel compared to its local "brand name" competitors. Don't get me wrong, the hotel itself was clean and comfortable. But WOW does poor service leave a bad taste in your mouth. The website states "late check-out is available upon request"... but DO NOT bother requesting. Because as the manager and other front desk agent said and I quote "absolutely no exceptions". Being that check out is at 10AM, an hour earlier compared to the other hotels in the area, I didn't think this would be this much of an issue. However, the amount of attitude and insolence that was received upon asking this question was downright uncalled for. I nicely asked and received a no. Knowing that nothing is for free in life, I even offered to pay a fee or a half-days-rate as I felt that would be fair... but was given a snippy "no" and essentially scolded. Having been educated and having years of experience in hospitality, I was utterly disgusted and ashamed by the treatment from the staff. I visit Oswego, NY frequently, as well as several friends. I'll be sure to make them aware of how they will be condescendingly treated upon choosing this establishment.