Simple to book in the Bonvoy app. Exterior and inside of hotel are pretty…read more After checking in we went to the bar downstairs and were planning to have drinks and tapas. Upon sitting down they asked what we wanted. We asked for menus as spouse likes to pick from what is on tap and I was looking for a mocktail. Barkeep brought us menus. Right as I was about to pick food along with the drinks they told us the kitchen would be closed the whole night. Buried the lead a bit there. It was dinner time and we had spent past few hours driving. They rattled off a list of restaurants and I looked up menus and review on yelp. I feel like a sign or earlier heads up would have been appreciated after waiting 5 mins or so for service at an otherwise empty bar. Our room was 2 away from the elevator. I was hopeful with the plush carpet that most of the sound would be absorbed. It was fairly well quiets with some random bursts of activity. Bed is a bit springy. Requested more pillows before arrival they responded in the app and the pillows were there. Pillows were assorted levels of thickness which my spouse and I needed. I was able to make it work. Body wash is Korres and a nice scent. Main item of note: Pool on the website and app looks as though it is open year round. After an experience a few weeks ago I now call and check. This pool is open seasonably from May - October. I would like if their website and app page could relay that as other hotels are able to. I like the central and walkable location. We would absolutely return. The Spartanburg website by the tourism council has a ton of activities, events etc listed. The look and aesthetic of the rooms, hotel communal spaces and exterior are all pretty, clean and nicely kept. I did like that the hotel as a whole was exactly depicted and expected. Main item of note: Pool on the website and app looks as though it is open year round. After an experience a few weeks ago I now call and check. This pool is open seasonably from May - October. I would like if their website and app page could relay that as other hotels are able to. Would return. Happy with accommodations and exceptional walkability! 4 stars over the bed comfort and the pool communication. Otherwise 5.

Clean, quiet, convenient to downtown…read more Why 3 Stars, they offer very limited perks for Titanium members. No Welcome Gift? Disappointed. 2025 I was Titanium with Marriott and Globalist with Hyatt. Perks with Hyatt overall are better. This year 24 stays with Marriott. After this trip, no more Marriott. Lifetime Gold now, only a couple years to go for Marriott lifetime Plat, not worth it. Being Titanium thought maybe I'd receive a food credit, gift bag, cookies, piece of chocolate, something, a note, literally NOTHING. No recognition. Not even verbal recognition of status. Got it. Made the decision tonight, stop pursuing Marriott Lifetime Plat, go for Hyatt Lifetime Globalist. Done. No more.

Suitcase Social Club Check-In:…read more Stayed at the Hilton Garden Inn (Spartanburg, SC) on a work trip and ended up finding a spot that feels a notch more dialed-in than the usual chain-hotel experience. The hotel is clean, modern, and genuinely polished, with the kind of comfort that makes travel feel less like survival and more like a reset. Everything felt well-kept, and it had the amenities you actually want when you're living out of a suitcase. The location is also a win, in an accessible part of the city that makes getting around easy. And bonus: Heirloom Bar inside the hotel is worth your time. Masha and Corrin brought the kind of welcoming energy that makes you feel at home fast, with service that's warm, sharp, and effortless. Vibe: Cozy and polished, the rare combo that makes you sit up straighter and relax anyway. Service: Sharp, warm, and actually present. No hovering, no vanishing act. Room & Amenities: Clean, modern, and comfortable. Everything works the way it should. Location: Convenient and easy to navigate. In and out without the headache. Would I return: Yes. I'd book it again without overthinking it. Tim Albright, The Suitcase Regular

Not worth it! Trying to get my money back ASAP as I didn't stay. I will say the receptionist is…read morevery nice tho.

First time in Spartanburg and first time staying here at this Marriott. It's an older hotel but…read morestill very clean and very nice. It has a bar and restaurant so you can eat here if you would like. I am a Marriott Bonvoy member and try to stay at Marriotts when I travel. I got the 2 queen room. It pretty spacious. The bathroom is too. No complaints, from what I understand there is a train that goes by every couple hours and lets it's horn blare thru the night. I am on the other side of the hotel so I don't hear the train. But I am sure if I did I might not score as high. Best to on the Dennys side of the hotel. Staff is nice. As mentioned it's clean and well equipped. I have no real issues on my 3 night stay. I'd stay here again. And make sure I'm on the correct side.

Staff, at front desk doesn't know how to talk to people. I felt like the front desk receptionist…read morewas talking down to me on arrival. I won't be staying at this location until they train people. I have traveled around the world , and in this last month been coast to coast, and international destinations, first class flights and more.... But the young lady at the front desk seemed to judge a book by its cover.

We had a reservation for 3pm. Room not ready sat in the lobby for an hour. What's the point in a…read morereservation? Staff cannot help, manager gone for the day, house keeper only 1 . Call hilton honors of which I am a member, no help other than "I'm sorry, 50 times This is not the first Hilton we have had trouble with. Florida Southside stayed 5 days which reservation was for walk in shower, got a tub. For 5 days unable to shower due to disability. Again a Hilton hotel in Orangeburg SC, room filthy, couch with sharp staples scratching, manager comes and puts piece of tape over it. Took hours for someone to come and clean the room. Parking lot women twerking, at 70 years old I found it offensive. We will never stay any more at Hilton Hotels. Just bad all around

The staff is very friendly and professional. The breakfast…read moreis filling bit that is all... not fresh made. The gentleman who is responsible for the food service, is awesome!!! The area is clean, the food is neatly displayed. He offers friendly conversation and a warm smile! This is exactly what a wary traveler needs in the morning. (I forgot his name sorry) and Go Giants (next year). The rooms continue clean and the HVAC, is perfectly operable. I had an issue recently in NJ. I take a star away because the bathroom has a toilet seat that was repainted! The chipping paint is unhygienic, if you get my drift! The shower needs to be recaulked at the lower that meets the tub. And we each had a horrible pillow that had wadded up lumps in it! This is a major departure from the Hilton family brand, and the sleep comforter that I've, custom to end all my over 30 years of traveling for work and pleasure.

The hotel itself was fairly clean , service was great. That pool was oddly freezing for it to be…read morehot outside but my daughter went in there anyways lol. Breakfast was okay, I did really enjoy when they brought out the cheese omelet because that paired nicely with the ham. I didn't particularly care for the scrambled eggs. I think it was an overall good experience for the weekend.

I have noticed that there has been a decrease in the attention to detail and reduced amenities in…read morethe Hampton Inns and Suites. This location is a good example of the reduction. The room was clean enough. There was a spot on the desk in the room that had a dirty spot on it. We wanted to use the sofa bed but there were no sheets, pillows or other items to use the bed. It was late and we were tired so we did not want to have to go back downstairs to get these items. In the bathroom there was no lotion and the shower was out of body wash. I normally don pack those items for a one night stay. Because they used to have it available regularly. In the fitness center there was no water available and they had Lysol wipes instead of the normal wipes. I don't like using Lysol wipes when I am working out because they have too much saturation of chemicals and it gets all over me and my equipment. The last gripe is about the continental breakfast. The only yogurts were dannon yogurts. The oatmeal was Quaker Oats packets and the water was not hot enough to cook this. The milk for cereal was room temp. The eggs smelled so bad my daughter threw up. They were chopped up to tiny pieces. The chicken sausage was cold to the touch right out of the chafing pan. The breakfasts have really become an afterthought. They were out of coffee in the lobby. Overall not happy. I haven't given up on Hilton but the Hampton Inns are getting bad. I will give the other Hiltons may keep me coming back. I am really let down. They used to pay more attention to the details and seemed to care about the tenets.

It's been a few years since I stayed here and I was very impressed during my recent stay. The…read moreremodeled lobby, cafe area and the room was very comfortable. This a great town and the associates at this Courtyard did a wonderful job during my stay. My rate included breakfast at the cafe and it was cheaper that way vs paying on site. The service was quick and the food well prepared. They checked on me twice about my meal.

I visited from Texas for 3 nights for business training, this hotel was the closest to the office…read more The hotel was clean and somewhat updated. The room I had had a small step out balcony overlooking the manicured courtyard and pool. The lobby has plenty of seating and a bar with small kitchen for lite entrees and pre-packaged food. I didn't have a car so the only places nearby was a QT gas station that only has drinks and snacks and a KFC across the street. The workout room had 3 machines and some weights, the room was just that big.

A clean hotel with exceptional beds / bedding and a nice shower. Parking was easy... a nice…read morecovered loading area (rain was torrential, so it was very nice) and friendly staff. The star here is the 1837 Oak restaurant. I mean really... who expects a hotel to have a restaurant this good. This place would be a regular breakfast spot for me if I lived in the area.

My Husband and I celebrated our 17th anniversary at 1837 Oak restaurant, we ordered Ribeye with…read moresweet potatoes and half rack of Ribs, potato salad,collard greens, fried cornbread, salad, scallops was our appetizers. For drinks LongIsland ice teas, for a anniversary selection Bread pudding (free was brunt can't expect to much) the place is classic and clean was not a lot of people . The waitress and the manager were very friendly and attentive. Was pricey $$$$$$but it was our anniversary 17th so we expected it to be. Was well worth the memories can't put a price on that. We will definitely revisit.

So our journey began in New Jersey to Richmond, Virginia and when we arrived to Duncan it was…read moreraining and we were exhausted but we were greeted with a friendly and warm smile that made us forget about our exhaustion and remembered that we were on vacation and that is exactly what Letonya did. The best welcome I have ever received. She made us feel like we landed in Honolulu and checked us in, offered us tea, coffee, fresh baked cookies and infused water. She advised us that if anything was wrong with our room to let her know and she would fix it but the room was perfect. The breakfast lady kept the area super clean and filled. Our visit and experience was above and beyond what we anticipated. Thank you. From 105 March 3, 2023- March 4, 2023

Very nice hotel, much better than I was expecting for what I thought was one of Hilton's mid-range…read morebrands, Large and very clean room. Polite staff. Breakfast included. Small but ample workout area. Easy to find as it's just off of the interstate. When I'm back in the area I'll definitely say here again.

Reviewed September 24, 2018 Health Score A…read more This hotel has gone under a remodeling. It is clean and well maintained nonsmoking facility. Friendly front desk staff and housekeeping does a good job. We were in a room close to the interstate and no issues with any noise. The interstate is under construction at this time, but access on and off the highway is still good. Note: This review was originally posted on Tripadvisor by Spike S.

I will preface this entire situation began because I was careless and in a rush to hit the road…read more I am IHG Platinum, I am pretty much brand loyal. That will not change with the exception of this property, I will not return. I have stayed at this property almost loyally for almost ten years whenever travels have brought me to Spartanburg, and I have never had a problem until this visit. I stayed at this property 8.30.2026 - 9.20.2026. Given my concerns over honesty I feel justified in that decision and want to caution other travelers of my experience that may stay here to exercise caution. When you leave make a sweep of the property make sure you grab all of your property, do not forget anything behind. About three hours after I checked out, I realized I had left clothes in the closet and promptly called the hotel to try to coordinate getting them back. I advised the gentleman specifically what was missing. About ten minutes later he called and advised they found only my work shirt and a sweater. All of my clothes were left hanging in the closet together. Why would I grab only two items and leave the others? The problem for me is the missing items have retail value of $150; Athleta brand linen jogger pants and an H & M beige color vest top. Now, clearly, I knew property was left behind and they knew because two of four items were returned. Where the other two items went I will never know. A co-worker retrieved the two items and sent them to me and I tried to follow-up with the hotel regarding the two pieces that were not returned. At this point I accept my property is lost for good. I called yesterday Sept. 10 and spoke with the woman who was at the front desk. She promised to look into the matter and get back to me on Sept. 11, no callback. I called at 9AM on Sept 11 and requested to speak with the manager, the same woman answered and she advised she did not know when the manager would be available but she would give him the message to return my call. Six hours later no callback. I decided ok, this is important to me but clearly not to the hotel so I contact IHG directly. Within 15 minutes of hanging up the phone rings and the manager calls. I will say he did absolutely nothing to help the situation it was all deflect and cover his staff. Not a modicum of empathy. He tried to speak over me and said, "That's your theory." I should have expected as much given how this entire situation was handled by this particular property. Again, this is simply my experience and caution to you. My room was clean, I did sleep fine the three nights I stayed, the breakfast was meh, but it was free, and it was pretty much what you would expect of hotel breakfast. The staff for the most part was cordial. Not returning all of my property is a deal breaker for me. Next trip to Spartanburg I will stay at the Hampton Inn across the street.

This is a utilitarian hotel that provides everything you need for your stay. It's not fancy, but it…read moreis clean and modern looking. What I like about it is that there is no unnecessary stuff in the room. No weird, closets and musty blankets. They have ample places to store your things, places to sit and work, places to hang up your clothes, and lots of USB ports. The bathroom is spacious, and I was surprised to discover how much I liked their weird soap, shampoo and lotion dispensers. You don't need to mess with little tiny bottles, they have these big squirt contraptions that dispense a sufficient amount of product, cleanly and easily. Who knew this would be a Highpoint of my stay.

So at first glance, this hotel is beautiful! The location…read moreseems to be in a perfect place, but........Make sure to get a room at the back of the hotel because the main street is very noisy. Its is directly next to a fire station and yes you can hear them when they arrive leaving the station at all times of the night. There are no microwave in the rooms but there is one near the front desk.. Not my favorite.. There is an ice machine is on the first and third floors, again. Not my favorite. No fault to the hotel but there were street racers that came both nights at midnight and raced up and down the street. It was so loud that i witnessed them racing ..I could definitely hear them. There is a taco bell 50 ft from the hotel and a 24 hour McDonald's directly across the street.... A LOT OF TRAFFIC!!!!! This along with the fire department adds to no sleep. Overall. The people are VERY nice. It is a beautiful hotel and there are so may food restaurants within 2 minutes but the noise was too much for me... So choose wisely.