Food is authentic and tastes great! Owners are nice and friendly too. We ordered the pork belly…read morewith salted veggies and the meet was very tender and well seasoned.

Ordered 2 meals for 1 for myself and my partner. Well let me just say, I didn't expect a restaurant…read morecould mess up chicken chow mein and sweet and sour pork so badly but they did. It was so disgusting, I had to throw it away as I was worried i would get ill. Do yourself a favor, and go somewhere else to spend your money.

i got food poisoning from here once...customer service wasn't good...noodles were greasy and meat…read morewas too chewy...never again

Great food, excellent prices, fast delivery. The ginger beef…read moreis tender and perfectly spiced, the deep fried chicken wings are a great size and juicy and not a lot of gristel, the prawns in black bean sauce chow mein was all flavorful unfortunately light on the prawns were excellently cooked. Everything I ordered came in large portions and for the money I like having days of Chinese food.

Every time ivs been there with my family i have always been…read moreblown away by there selection , authentic flavors , reasonable priced . I dont know why there are so many negative reviews , sounds like a employee who got fired , or some other restaurant who aint doing so well . I only wish i lived closer and could give them 10/10 stars.

The food was unflavourful and cold. The prawns had the poop sacks still. Very overpriced for frozen…read morefoods. The cod fish they used was dry and powdery. Was frozen breaded cod from a package. I will definitely not be going back.

Pass. Not for me. No Mongolian beef. Shrimp and broccoli better. Chicken chow mein so so. When kids…read moresay the white rice and boba is the best thing they ate then pass. I must have ordered the wrong things because google reviews say this is the best. Vs Canada vs Portland taste The veggies were very very fresh and good

I quite enjoyed my take out here and the prices were really reasonable. They even take 10% off if…read moreyou take out and pay in cash which was nice (I basically just tipped it back because I appreciated the service.) I quite enjoyed their sweet and sour pork and deep fried shrimp. This complimented their chow mein and fried rice very well as well as their chop suey. Very good portion sizing as well for the price. I quite enjoyed my meal with my friend from here. One of the more fun parts of my meal was opening our fortune cookies and reading our fortunes to each other. It is right in the downtown strip so it is very convenient.

I am writing this review to share a very concerning experience that took place on June 17th between…read more12:00-2:00 PM at Driftwood Chinese Food in the Rutherford area of Nanaimo, BC. Two individuals I support attended the restaurant with staff, as they do regularly for a monthly outing. Unfortunately, from the moment they arrived, it was clear they were not being treated the same as other customers. Staff present reported that the servers seemed disengaged and reluctant to serve them. After the individuals went through the buffet line, staff at the restaurant immediately followed behind them and wiped down all the utensils, handles, and serving areas they had touched. While cleanliness is expected, this level of targeted cleaning did not occur for other patrons during the two hours they remained there, making it feel very intentional and directed specifically at these two individuals, both of whom use wheelchairs. Throughout the visit, they were not offered drink refills, despite witnessing other tables being checked on repeatedly. Their plates were never cleared, even as surrounding tables were consistently serviced. The difference in treatment was noticeable and deeply concerning. At the end of the visit, one individual had a single dessert tart remaining and politely asked if she could take it to go. The response from staff was unnecessarily harsh, stating that if they allowed that, "everyone would expect free food." This was especially upsetting given that the item could not be reused and would simply be discarded. Overall, the experience left both the individuals and staff feeling singled out and unwelcome. The treatment appeared discriminatory, particularly toward individuals using wheelchairs. One of the individuals has since expressed that she does not want to return, as she felt judged and treated differently because of her disability. I am sharing this review so others--especially those supporting individuals with diverse abilities--are aware of this experience. All customers deserve to be treated with dignity and respect. Based on this experience, I cannot recommend this restaurant.

All good food , easy parking and its our spot for Chinese food in Nanaimo. Xmas dinner will be…read morethere. Save some shrimp

Arrived at appointed time to be told it would be 5-8 minutes. 20 minutes later I had to ask where…read morethe food was. Got it home, found it lukewarm, watery, tasteless. Used to be good, this was terrible. Never again.

terrible service again....the order takers tend to forget they took the order, address and phone…read morenumber...manager is clueless...food is mediocre at best. A colossal waste of 1 hour....went elsewhere...never again will I order from here.

Fast and hot and delicious. Owners are very sweet and the ambience is top notch. Don't let the…read moreoutside fool you.

Great food and service! The interior has beautiful, well-kept traditional Chinese decor. Highly…read morerecommend.

Love this location, taste is usually consistent and portions are huge. I like all the customization…read moreoptions when ordering

I had the most disgusting experience eating here. I ordered food at this establishment and was…read moreappalled by their hygiene practices. First of all, I've eaten at other Noodle Box places where the cooks wear hair nets while preparing food and use gloves. Here, they used hygiene practices more typical of an underdeveloped country. There were no hair nets, no gloves, and, worst of all, the cashier who handled money did not wash his hands before touching the vegetables for my meal. He answered the phone, took money from customers and turned around to cut the vegetables for my dish without sanitizing, wearing gloves or washing hands. He then carelessly tossed my noodles onto my plate and finger picked the noodles that had slide-off the plate and put them back onto my plate without disinfecting his dirty hands. It was disgusting, to say the least. Customer beware!!! It's a shame because I've eaten at other Noodle Box places, particularly the one at Morgan Crossing in South Surrey, and expected the same level of hygiene here. Instead, it was disgusting. How is it acceptable for the cashier, who handles cash and answers phones, to handle food without washing or sanitizing their hands?