If you need anything DME, I highly suggest coming to this facility! The turnaround for processing…read moreorders is super-fast, the staff is so friendly and helpful and transparent about insurance, pricing, and everything. They also had complimentary drinks and snacks while waiting! If you are in the Spring area, this is the place to go to!

After 10 fails with DME providers in the Austin area, I opted to go out of town for service, and…read moreCBSDME's did not disappoint. They verified my insurance information and shipped me a bariatric Rollator immediately. I received it two days later, and it exceeded my expectations on what I would be getting that was covered by my insurance. Fast, knowledgeable and friendly. What more can you ask for? Thanks again Rheana for being a honorable person to you word. I hope your employer knows what an valuable employee you are.

Called looking for exact item, an abduction sling with pillow. He quoted me $49 which was more than…read moreI was quoted from another store off 290. Willing to pay the extra $10 since it was a lot closer. When my daughter got to the store she said she had called and was picking it up for me since I can't drive. He wrote over the price tag now saying it was $59. He is a crook. Should have read the reviews before visiting this store.

Ouch! When we walked in the door of this shop, the proprietor was sitting in a chair Since he…read moredidn't acknowledge seeing us, I said I thought I wanted to get some type of Rollater walker. He annoyingly waved toward a row of them. When my husband asked if I saw anything I liked, I said I didnt know how they worked or folded up and needed some help. The man-then angrily leaped out of his chair, grabbed up one, folding it up, all the while yelling at me. , and he continued to shout at me. We couldn't get out of there fast enough. He seemed to despise me the minute I walked in the door. My husband thought it was because I was a woman and he appeared to be a Muslin . We were an elderly couple with a cane and I was not dressed inappropriately.

Initially they seemed to be operating on a skeleton crew as the delivery wasn't going to be for a…read moreday or two and then they called and asked if a late afternoon or early evening delivery was good (it was). They delivered and set the hospital bed I ordered early. Likewise when it came time to return the bed - took three days to get someone to come over. The bed was good, although the middle of the mattress was not very good (I had the standard and not the upgraded mattress). Overall, friendly and helpful. I would use them again except next time I would get the upgraded mattress.

Solomon and Torsha are phenomenal. I called them for a few items. Not only did they respond…read moreimmediately. They also gave me a great deal. The delivery came a day earlier than expected. Thank y'all for taking care of us.

Pretty solid store and staff, owner knows his stuff and they have a good selection of supplies. I…read morejust needed a walker for my mother and he helped me with sizing it properly.

From the owner: Welcome to Complete Medical Supply! Our 2nd location in Cypress, Texas allows us to connect with…read moreour broad audience and diverse customer base. We work with the general public, hospitals, clinics, home health agencies & assisted living facilities for medical supplies in the Houston area. We specialize in 1000's of products including compression stockings, oxygen concentrators, CPAP equipment, walkers, wheelchairs, wound care, bath aids & much more! Lastly, we can conveniently hand deliver or dropship medical supplies straight to your home. Connect with one of our representatives today to find out what we can do for you!

A big shout-out to Nathalie! She was accommodating since day 1. I purchased my scrub uniform for…read moreSchool at the Uvalde branch. She does his job beyond. She is very accommodating, even in phone calls to customers, and very informative. She works hard and is client-oriented. Product-wise, I love the quality of our uniform scrubs and jackets!

We brought my in-laws here in search of a part for a nebulizer. Paul was so friendly and helpful…read more He even offered to check the brakes on my father's-in-law walker and adjusted them for him. Prices were reasonable, and customer service was wonderful. I would definitely recommend this place!

I sort a closer means to manage my sleep therapy supplies. However, I'm not sure if I made a good…read moredecision. My suppliers have yet to be shipped, nor does it seems to be an effective system to manage the supply schedule. I started calling in October and was told my supplies would be shipped before Halloween. I called last week, and the person I spoke to had no records of me calling nor has my supplies been shipped. My fault..I didn't get a name the first time. Was told my supplies would go out on that Friday, and I would get a call to confirm the shipping information. It's monday, and I've not gotten that follow-up call, and the phones are going to be a full voice mailbox(all day) Since this is covered by my insurance, I'm confused with the delays and lack of care for supplies that are important to your client's welfare.

The staff is always kind and very helpful very professional. They have the concern of the customer…read morefirst.

Phone Rep Ashley did it again. I had urgent need of an unusual piece of equipment & she had it…read moredelivered in 2 days time. My CPAP is critical to my sleep health, & Ashley responded above & beyond, as usual.

Absolutely. Everyone was professional and had answers for all our questions. Thanks so much…read more Willie and Deb Williams By the way I bought him a new scooter. He loves it

Mobility City of Conroe sold and installed a power chair lift for me. The installation was done…read morepromptly, very professional job. I had some issues(my lack of knowledge of the lift), but a quick visit to their shop, they straightened me out. All the staff there are very professional, friendly and work to keep the customer happy. I am glad I chose to purchase locally, they are great.

Getting the equipment was a breeze, however returning the equipment was a nightmare. They were not…read morehelpful and they even suggested that we drop the equipment off to them. I had to get my insurance company involved to get a pick up date and time. Unacceptable. They use a third party pickup service that is HORRIBLE!

Front office is rude, in 6 years with them never came to services called them because the home…read moreconcentrater quite working so they brought me another one but came out because it was there job to do so one other time to bring me the portable concentrate that was the only two time they came out they said if I need refills I can come and pick up my self and when I went in I asked them if I had a balance they would say no I have no balance but k ow I have a balance of so they won't fill bottles or equipment after

Overpriced, unqualified, and unprofessional, bad experience from a shoddy, little company…read more 1. Overpriced because they're 2/3 MORE than my doctor's second referral for comparable equipment, with much worse service. 2. Unqualified because: a) the alleged respiratory therapist who called me unexpectedly was unfamiliar with the controls of the CPAP device that her own company provided; b) she was unfamiliar with the industry-standard functionality behind those controls (reducing flow during exhalations); c) This person wasn't even listening in the first half of the call, ignoring my words such as "quite a bit of bloody mucus" and "hurt too much to leave on more than 20 minutes" - just no response at all, only silence. I know multi-tasking when I hear it. d) In the second half of the call, she merely read word-for-word the cleaning instructions I'd already been provided; e) She never mentioned my sleep test, therapy goals and metrics, how the data would be used. She left me with no next steps other than "your doctor's office will be in touch". (My new provider assigned follow-up person and made sure I understood the timetables for a true therapy program, not just a machine delivery.) 3. Unprofessional because: a) they first scheduled me on a day when the company doesn't work (Friday), no choice for the patient. b) The alleged therapist dismissed it with "that wouldn't have happened because I don't work on Fridays". Better response would have been "I'm sorry that happened and I took you by surprise, I'll look into that." c) The phone staff let me die on five minutes hold waiting for a supervisor, then refused to answer when I re-dialed. Their phones ring for a solid two minutes before the answering machine comes on, meaning they intentionally discourage callers.

Life changing and easy experience. I completed the entire process with Heartstrong. The sleep test…read morewas easy, used the WatchPAT ONE testing device for one night. Later that week I had my telehealth consult with a sleep doctor to review my results and receive my prescription. I purchased the ResMed AirSense 11 and went with the ResMed N20 mask system. The results have been amazing. I'm such a strong believer and CPAP I even purchased the ResMed AirMini for when I travel. CPAP therapy has been life changing. I now have more energy, wake up feeling rested, and have lowered my high blood pressure. And oh yeah... hello morning wood! The team at Heartstrong know EXACTLY what they are doing. I had questions and they had all the answers. Very professional and friendly staff.