Outstanding customer service with an extensive quality selection of products. If you love your…read morepets, this place is a MUST!

Wow. Went in looking for help for my dogs allergies and got 'greeted' by three aggressive employees…read moretelling me that I need to feed fresh food because I'm poisoning my dog with dried dog food. Even when I told them it was the highest quality dry food they still kept coming at me with 'well do you eat McDonald's'?!' * Update: Her food has none of the known allergens and I've got her on supplements. But what has worked the best is wiping down her eyes, nose and paws with a damp cloth after each walk. It's reduced her scratching by about 90%! Just sharing in case it helps someone else.

I have been to 3 other veterinarians in the 4 years I have been here. After the last one - where I…read morepaid a crazy amount-of money for my diabetic cat to have a teeth cleaning ( and my cat came home 1,200$ later with RINGWORM) - defeated - I had a long awaited appointment for a chip - turns out I didn't want to chip her but I was still battling all of the issues from the "high line" vet. Long story short - I was SO grateful to go to the shelter vet. Not only are the prices actually bearable - the Vet was AMAZING - smart - great bedside manner - forward thinking- etc. and all of the people I dealt with were wonderful too. Also might I add - her vet tech was also fabulous. These people are overworked and I am positive underpaid however their hearts are in the place I want my Vets heart to be. Thank you to them

ZERO stars if I could... Their foster was walking a puppy in…read moreour neighborhood; we unexpectedly fell in love...had her over our (large, clean, pet friendly home with large fenced in yard), walked her....foster said no one else expressed interest in her.... We were honest that we travel a lot but were willing to cancel/ modify our plans...Filled out the application and the ONLY things the shelter manager ( Lisa) asked was about our travel and which vet we used. Meanwhile , questionable clientele came and went...but we were REFUSED the following day. As I've been extensively involved with pet rescue for decades, I understand some people are definitely not suitable to adopt, but we are not in that group.... AND-- they are hosting a "friend raiser" at a HOOTERS--- hmmm, a bit telling to whom they are targeting. If you want a rescue, there are several local agencies who better deserve your support... I know I will not donate anything else to them as I have previously.

I love this pet store and have been going to them for a while. The store focuses on holistic…read moreproducts for pets and Carrie's a wide range of premium foods. I was able to find kangaroo kibble for my dog as well as a large selection of freeze dried foods such as alligator, rabbit, goat, venison, and bison. Staff are knowledgeable and very friendly and also seem to love working there. Prices are competitive and sometimes they do have special deals.

Very helpful to me in finding food for finicky dog. Always…read moreshop there for any pet related items.

My furry friend absolutely adores this establishment. The wide variety of treats, toys, and…read morenutritious pet food available here is unmatched. The warm and accommodating team never fails to provide top-notch service. It's no wonder my grandmother has been a loyal customer for years, drawn to the same exceptional qualities.

Love coming here! Staff is amazing always willing to help…read moreand providing awesome pet intell This is 1 place my dog/I love coming to. Looks small but there are many surprises around every corner! They have everything you need and if you cannot find just ask.

My daughter and I were picking up my husbands eye glasses when we noticed this cute little pet…read morestore. We went in to just look and met 2 wonderful and friendly ladies with 2 beautiful greyhounds. We talked about our Boston Terrier and what suggestions she would have for food with his itchy skin. I was buying his food at Pet Smart but I found their food was reasonable and I love giving my business to the little guy so we became customers if bone appetite .

Bone Appetite is wonderful. Kathy and Carol are terrific. Kathy remembered me by name the 3rd…read moretime I came in and what kind of pets we have and the food we were buying. The other day Carol noticed that we were not on the frequent flyer program (buy 10 bags, get one free) for the brand of dog food we get. Not only did she start us up, she checked the records to give us credit for the bags we had already purchased. The prices are equivalent with online and I like supporting good people running a nice business. Two thumbs up from me and four paws up from the two dogs and one cat in the house!

Stopped here while visiting to use the self dog wash. The entire staff was super friendly and…read moreextremely helpful.

the birds are kept in tiny cages. The cashier people dont even say hello and are too into their…read morecellphones to acknowledge customers. the manger was rude and rolled her eyes at me. Im never going back to this so called "great pet supply store" what a joke.

Have only been here once and everything went well. My dog looked good, she was happy afterwards,…read moreand the woman at the front was friendly and professional. And, contrary to the reviewer who had an issue a week after her grooming, it has been close to 4 weeks and my dog still looks great! I know the place changed owners in 2020 I am guessing that the woman with the issue experienced a changing of the guard (i.e bad timing) - things are always bumpy when you start a new business.

First time using bark and bath and very happy with experience. She came home looking and smelling…read moreso good. Great price. Thanks so much. Highly recommend !

Bought a lhasa apso from her, retiring female. She was 5 years old and in perfect health. Breeder…read morewas super helpful and took time to answer all my questions and went over both the contract and the registration papers. Breeder was still available after the sale any time I had a question. Even when I forgot everything she told me about the dog because I was so excited, she had taken the time to write everything down on the contract for me when I got home, things like what she liked to est, routine dewormer med/dates, name of previous vet, etc. She really thought of everything to help make the transition easier! She has the best health guarantee in the business, but we never had to use it. Our vet confirmed she was healthy like the breeder's vet said. Will definitely be going back to Rivalt for our next dog!

Jennifer conveyed to my husband and myself that the chocolate Chihuahua we were interested in was 7…read moremonths old. She had this same info on her website, Rivalt Kennels. However, I was checking out her posts on Facebook and saw the very sane photos of the dog, but she stated on FB that the dog was 3 years old. So I asked her a few times about the dog's age, by email through her website, and each time she said the dog was 7 months old. She wanted $1800 for the dog, so I wanted to be sure of the accuracy of her responses. When I was at the Bank getting the $$, I texted Jennifer once again about the age of the dog and she confirmed the dog was 7 months old. But when we went to get the dog, I pointed out that her posts of the 3 year old dog on FB in 2022, were identical to the photos of the 7 month old dog on the Rivalt website. She said that she always used the same photos, because she didn't have the time to take individual pics of each and every dog. I told her in front of my husband to just be honest with me. So I glanced at the dog's papers and saw that the issued date of registration was in 2021. That would have put the dog at 2 years old. When I questioned Jennifer, she said the yes. the dog was older than what she originally said, but that she really needed to unload the dog. We stood in the driveway by our car during all of this, not once in the house or seeing any of the other dogs or their living conditions. In addition, Jennifer never asked me any questions about our home life, other pets we may have, if we were familiar with the breed, etc. No screening whatsoever. That said, it was all very unusual to us to not receive full health info and records for this 4 year old dog. She did tell me I could call the vet and obtain all her records. I shouldn't have had to do that, but when I did call the vet, they said this dog had been there only once for rabies shot! When I questioned Jennifer, she said there were a couple of other vets in the area where she took the dog, and that I could call those places for when the dog had pups. I've never had to do that with any of the dogs we purchased from breeders! We loved the looks of the little dog and its temperament, so I gave her the $$ and we left. We felt that we truly rescued this dog, but at a significant cost. When I got home, I realized that Jennifer had conveniently stapled over the dog's birthdate on the Registration form. The birthdate showed 5/10/2019! That put the dog at 4 years old. But we still wanted the dog so I texted Jennifer and she said she must have been confused, mixing things up with the next customer who was going there for another dog. Hmmmm.....that was definitely an intentional screw up on her part. We come to find out that she used a shock collar on this 3 lb dog, as she had scabs and scars on her neck! We took the dog to the vet right after we got her, but we have no idea when any shots were given or if flea/tick/hearguard was administered, we just learned through a fecal exam that the dog has hookworms, so we're treating her for that. I asked about rabies vaccine, and Jennifer said, yes, she's due for it. We don't know why but she clearly wanted rid of this dog, yet she didn't end up selling the dog back in 2022, when she posted it for sale. We can only surmise that others may have also seen her true colors and decided to go with their gut feeling/s. She keeps eluding to the contract she gave to me for the Sale of Puppies....not adult dogs. Nothing was written down. She didn't honor my request for a receipt when I asked for it. I don't know if the dog had any other shots, than rabies. No instructions provided, except that the food given was Pedigree, which is definitely a sub-par dog food. Even my vet remarked on that. We want to keep the dog, but I did ask Jennifer for at least a refund of $300 to offset the vet bills. She flatly refused and said that we wanted a 'free' dog, which is absolutely NOT the case. but we were charged way too much for a 4 year old dog, and we were hoodwinked with several inconsistencies. I read that she's bred and sold Chihuahuas, Lhasa Apsos, Dobermans and French Bulldogs. Perhaps she should be operating as a Business , rather than a 'hobby', with any and all associated ramifications. Note: I see that she has revised the website (rivaltkennels.wixsite.com) to now require a Password for guest entry.....most likely she didn't want my negative review to blatantly appear to any new prospects. There it is again, her dishonesty shines through. BUYER BEWARE!