Mom is loving this location only after 2 months and she gets great care by staff! Management is…read morevery good and communication is top notch which is important if you live some distance

My mom loves this place. We have cameras in her room so we are able to see interactions with the…read morestaff. They are so helpful, friendly and supportive of her needs. She can be a little difficult at times but they always respect her and her needs. The medical staff is always available to answer questions and help with any questions or concerns I have about my mom. The front desk and office staff are also very supportive and friendly. Can't tell you enough how happy I am with this facility!

We visited my grandma for Mother's Day at Twin Rivers. My review comes from the perspective of a…read morevisitor. The standout item for me is how open and bright the common areas are. Everything looks new and modern and airy. The dining room is also cheerful and bright. The staff is very kind. The menu had several options. My chicken salad was tasty. My grandmother's bedroom is very large, as is the bathroom. The room has an individual thermostat.. she's always freezing so wants to keep her room pretty warm. Right outside her hallway is a common seating area and there's always a new puzzle being worked on the table. I have nothing to do with her living arrangements and have no relationship with the caregivers but when I visit there, I feel good about her living there. I know she's happy, attended to, and has everything she needs. This is the third place she's lived since she's needed to be in somewhat assisted living, and I feel like this one wins out on quality.

Finding The Oaks at Plano was nothing short of a dream come true. My 86 yr old mom lost her husband…read moreof 61 yrs this week and we knew how important it would be that she find herself and her independence again after caring for him for the past 3 years. We were welcomed with open arms by an entire team that make this community so special! Donni the ED, the Assistant Director Paige, Heather the Activities Coordinator, the transportation host Walter and Jill the front desk receptionist (that is also a resident) were all nothing short of spectacular! . All of them could not have been more nurturing, kind and genuine! They all absolutely made us, but especially my mom feel so supported and comforted immediately at such an incredibly difficult time. First, the 12 acre pet friendly property is meticulously kept and maintained and has gorgeous trees all over with covered and shaded walking trails, a dog park, a pool and outdoor seating areas all over to enjoy the grounds. Most notably is a public large grassy area called Pete's Park who was named after a resident that passed. It offers so many lovely spaces for the residents to enjoy, including a community Gatehouse area with fireplaces, a beautiful restaurant with incredible chef prepared food for purchase at reasonable prices for those that want to dine out without leaving the property, a library for all of the avid readers, a gym ( that is about to get an even better facelift), a game room with a ping pong table and pool table, a full bar for the residents to partake in happy hours at their events like bingo, bunko and community featured special events! There is even a sewing group made up of women well into their 90's who has their own room crocheting and knitting baby beenies, booties and blankets for the NICU babies at some of the local hospitals! But what was so comforting was the PERFECT apartment that we were shown that was 750 sq ft ( my mom is coming from 320 sq ft sharing a space in an assisted living facility with my father) with granite countertops, stainless steel appliances in a beautiful kitchen, a fireplace, a private patio with lots of lovely windows offering bright light and warm sunlight to brighten the room. The bathroom included a tub with glass doors, a walk- in pantry and master closet! This was their model unit and Donni's favorite and we didn't even need to look at any other options available! We KNEW it was just perfect! We met resident after resident in this 55+ active senior living community that were alive, thriving, vibrant, so happy and exuded such a sense of pride and joy talking about their life in this community. It was truly awe inspiring what this organizational group, but more importantly what Donni has instilled since becoming the ED two yrs ago! My mom was welcomed by so many on both trips to visit and every single one of them said we can't wait for you to come be a part of our community almost as if they knew it wasn't an option or consideration not to! Donni and team were a joy to work with and we are eternally grateful that we found this gem of a community for my mom to thrive in her remaining years!

I will lead with the fact that I RARELY post reviews, good or bad, but this one is a must:…read more There are no words to describe the magic in this community. 1 - The property is amazing in that it is exceptionally maintained from the 100+ mature trees, to the pool & hot tub, to the elevators, to the Veranda ( huge community space ) to the walkways, to the parking areas, to the landscape. All 12 acres are incredible. The others facilities we visited felt like an institution and sterile. The Oaks feels like home. 2 - The residents were genuinely so warm, inviting, active, and welcoming to our Mom as we toured the complex. After just losing her husband of 61 years (our Dad) she/we couldn't imagine where she could be comfortable and safe, but we found the perfect place for her. She immediately felt at home. 3 - The Oaks team, and I mean "Team", is the most wonderful group of people we have met in this industry and possible ever in business. First being greeted by the lovely Ms. Jill - the receptionist - also a resident, that walked to the front door, rather than sit behind the desk, to greet us. Then the smiling - excited Asst Direct Paige, gave us the most through tour while exhibiting graceful patients with Mom's indecisiveness, greeting every resident by name as she introduced Mom to each of them. On our walk we met other outstanding Team members; Heather the lovely & creative Activity Director, Walter the fun loving- quick with a hug - ready to assist residents with most any need - Transportation Pro. Just more confirmation that kindness is the rule rather than the exception. 4 - The delightful - incredible Donni Crosby!!!! The Director and Mentor of The Oaks of Plano. After meeting her, we immediately understood why this is the outstanding community that it is. Truly...she is the WOW that has made this 55+ senior apartment community a place that 200+ people call home. She has so much authentic love for her "job" and the residents that she calls family that is evident from the moment you meet her. Her enthusiasm and pride is unmatched. We were greeted the next morning by her with amazing energy, hugs, Starbucks coffees and danish treats. We learned more and more about the development as she patiently walked the property with us again. She throughly answered every question as we waited for the final approval from Mom. It is often difficult to acclimate to a new life and neighbors, so Donni built and incorporated "The Resident Ambassador Program" This person accompanies the new residents to activities and meals for the first 90 days so they are not braving their new life alone. This made us all know that Mom would instantly feel included. I can't express our gratitude enough for the exceptions and accommodations Donni made to make this the perfect place for Mom. Lastly, I would be remiss if I didn't thank Lynn, the first point of contact when I called from my google search. She is the catalyst of why Mom is now a part of this exceptional community. Lynn was so real, so honest, so friendly, so thoughtful to explain why The Oaks of Plano is such a spectacular option for Mom. She was spot on that this is unequivocally the best and only option for us to entertain. Our entire family is elated for Mom to be a part of this wonderful community.

My dad has been in the Tradition & Tradition assisted care! He has really been highly complementary…read morewith both! I had eaten with him several times when he was at the Tradition, it was always really good food! I have not tried any of the food in assisted living but my Dad really likes it!

Lovely place to live.Great facility, very caring staff, great food, lots of activities.read more

Owner Joyce Logan and her team demonstrate exceptional compassion, understanding and dedication to…read morefamilies searching for senior living options. They take the time to truly listen and understand the unique needs, preferences and circumstances to find the best fit for your loved one. Their knowledge and genuine care is invaluable for what can be an overwhelming process.

Words cannot express how grateful we are to have found Joyce and for the quality of support she has…read moreprovided to my brother and I following our dad's brain injury. She helped us with finding the right level of care for dad first at a Skilled Nursing Facility, then on to an Assisted Living facility. She continues to be a kind, knowledgeable and amazing resource for recommendations for care as things evolve with dad's needs. We literally cannot even begin to imagine how we would navigate this challenging time without her assistance.

My husband was a resident at Lindan Park for 6 weeks before his death. He entered the facility as…read morea rehab patient, but his care turned to long-term care as his health deteriorated. He received wonderful care at this facility. They watched over his condition and paid special attention as his health declined. He was kept clean and with each new challenge that came along, they were aware of each problem and acted in his best interest. Although he was on a special diet, I observed that the residents had very good food. Across from his room was an activity board that showed all of the interesting activities that were offered to all of the residents. Lindan Park smelled very clean. It did not have the "Nursing Home Odor". As my husband's life was slipping away, the staff was very kind to both my husband and me. When I didn't leave his side, they provided meals for me and were so understanding of my situation. It had not been my intention to put my husband into a nursing home. I kept him at home as long as I could. But, the time came when I could no longer care for him. I'm so thankful that Linda Park was there to do for him what I could not. Thank you to those who were so kind to me and prayed for me. Thank you, Lindan Park for watching over my dear husband the last days of his life. Sincerely, Susan Scott (Mrs. Dallas Scott)

I have had the pleasure of serving the residents of the Wellington for over ten years and have…read moreALWAYS seen a very capable staff at work with the sole purpose of providing a caring and family atmosphere. There are many activities to choose from and the food is excellent and has a menu with a wide variety but accommodating to any appetite. The cleanliness is "top shelf" and it is tastefully decorated. I serve close a dozen other senior communities in the area and I would rate the Wellington at Arapaho head and shoulders above the rest. Hats off to the corporate staff for their vision and to the management and staff at this location. Brian C.

I don't normally give reviews, but the Wellington exceeded any expectations! My dad lived in the…read moreassisted living quarters almost 9 years ago and the care he received was excellent. Last May, my mother in law moved into the independent living at the Wellington. There was still some of the same staff from 9 years ago. (That says a lot in itself). Everyone welcomed her and made sure she was included in activities. She received encouragement and support that helped her with the transition of downsizing and being recently widowed. She adapted quickly and was extremely happy to have found friends. After only being there for 4 months she became ill and hospitalized, during that time the staff at the Wellington continued to care for her cat. My mother in law was admitted into hospice and the Director of the Wellington made sure that her final days were at her home with familiar surroundings. He guaranteed an hourly well check on her and making sure they would turn her every 2 hrs. We are glad she didn't suffer long and that she was comfortable in her last days. The Director & staff checked with us regularly to offer help and support during her last days, they even found her cat a home. I would have given a 5 star rating except that the facility needs some updating, but floor plans and the windows make up for that. Can't say enough good things about both independent and assisted living at the Wellington!

READ THIS REVIEW!!!! Best place for your parents! Hands…read moredown! My parents have been at The Forum for years. They started out in IL (independent living) and 3 years ago we lost Dad and Mom moved into DL (dependent living). All buildings are connected so Mom gets to see old friends at Sunday Brunch. (She is 93 now.) She has made many new friends in the DL building who are charming and so nice to her. I'm writing this because over the last 5-6 months I've been joining Mom for Happy Hour and have gotten to know her friends. I can't tell you how many stories I hear them share about other facilities in Dallas (Austin and Houston too) about how bad the food is and how they themselves (or friends) are ignored and not cared for. They told be several times that when they tell people how awesome everything is at The Forum... their friends don't believe it!! LOL, LOL. Well... it's true! Yes, I confess I take Mom to Sunday Brunch so I can get one of the best omelets in Dallas (in the IL building) and the rest of the food is so nice. My sisters take guests and we always celebrate birthdays and holidays at Sunday Brunch. Enough about that. Let's get to the brass tacks. The staff is probably the best I've ever encountered. If I'm with Mon and she has an ache and needs some Tylenol, I call the front desk and the nurse brings it to her within 15 min or so. VERY RESPONSIVE!! (Abbey is so awesome!) Mom has a Help Watch on her arm and can press the button and help comes immediately. As well, the staff will call me with every incident (like sliding out of her chair, etc.) Major or minor - they update the family immediately. AWESOME! Ok. So you are looking for a place for your parents. Absolutely check out The Forum. Have frank and direct conversations with the staff who show you around (and see if you can pay to sample the Sunday Buffet!!) Our family has so much peace knowing even the cleaning people care about a quality job and if they observe anything that needs attention - they alert the right people. I personally feel indebted to The Forum. THANK YOU ALL FOR TAKING SUCH GOOD CARE OF MY MOM!!!!!!

My parents moved in a few months ago. Manuel Ruiz had been absolutely amazing. He helps them with…read moreeverything ! He's patient and kind and has a fantastic attitude! We are also beyond grateful for Connie. She is on top of all their care and overall health. Her communication is perfection! The forum is an amazing place for aging parents.