My husband was a resident at Lindan Park for 6 weeks before his death. He entered the facility as…read morea rehab patient, but his care turned to long-term care as his health deteriorated. He received wonderful care at this facility. They watched over his condition and paid special attention as his health declined. He was kept clean and with each new challenge that came along, they were aware of each problem and acted in his best interest. Although he was on a special diet, I observed that the residents had very good food. Across from his room was an activity board that showed all of the interesting activities that were offered to all of the residents. Lindan Park smelled very clean. It did not have the "Nursing Home Odor". As my husband's life was slipping away, the staff was very kind to both my husband and me. When I didn't leave his side, they provided meals for me and were so understanding of my situation. It had not been my intention to put my husband into a nursing home. I kept him at home as long as I could. But, the time came when I could no longer care for him. I'm so thankful that Linda Park was there to do for him what I could not. Thank you to those who were so kind to me and prayed for me. Thank you, Lindan Park for watching over my dear husband the last days of his life. Sincerely, Susan Scott (Mrs. Dallas Scott)

I first reviewed this assisted living and memory care facility almost 4 years ago when it initially…read moreopened under the name of Harbor Chase of the Park Cities. Since that time the facility changed management & became The Preston of the Park Cities. My mother has been a resident since the place first opened as Harbor Chase. The place is gorgeous and they are far more creative with their food and menus than any other place we initially looked at. Although there has been turnover in staff over the years, the best key players on staff stayed & have become real assets to the place. When Covid hit we were tremendously concerned about how this would be dealt with and how the residents would be protected. Watermark, who is the management company have done a phenomenal job handling the pandemic and keeping residents safe and their families well informed. The staff & residents were fully vaccinated by late January. Finding a great place for a parent, spouse or relative who needs assistance can be a very trying time in everyone's life. You'd be hard pressed to find a better place for them than The Preston of the Park Cities.

My father lived his last few years here. We got to know the staff and nurses and they were always…read moreso very kind. He was always well cared for. This is a wonderful place. The facility is upscale. They know the residents and show so much grace and respect. There is always activity - singing or shows. When it's time for a facility like this you want to trust that your loved one is happy and safe. This is a wonderful choice.

We visited my grandma for Mother's Day at Twin Rivers. My review comes from the perspective of a…read morevisitor. The standout item for me is how open and bright the common areas are. Everything looks new and modern and airy. The dining room is also cheerful and bright. The staff is very kind. The menu had several options. My chicken salad was tasty. My grandmother's bedroom is very large, as is the bathroom. The room has an individual thermostat.. she's always freezing so wants to keep her room pretty warm. Right outside her hallway is a common seating area and there's always a new puzzle being worked on the table. I have nothing to do with her living arrangements and have no relationship with the caregivers but when I visit there, I feel good about her living there. I know she's happy, attended to, and has everything she needs. This is the third place she's lived since she's needed to be in somewhat assisted living, and I feel like this one wins out on quality.

We were so pleased with the care my parents received after a car accident earlier this year, when…read morethey needed assistance with bathing, meals, and literally getting up out of a chair or rolling out of bed. Jennifer and her staff worked with us, and with my parents, to give them the short-term care that they needed. They were so accommodating and able to work with the personalities, understanding that my mother did not really want anyone in the house helping (but knowing she had no choice at the time). And they were wonderful with my father's cognitive needs stemming from dementia - I would love to keep them on just for that. I will definitely use them again when the need arises.

Amazing therapists! They worked with my mother on increasing her strength and stamina and now she…read moreenjoys an improved quality of life.

They have a friendly and caring staff. They serve very good food and plan fun activities.read more

We were looking for an Assisted Living Facility (ALF) for my Grandpa. After him having bad…read moreexperiences at other places, we finally found a beautiful, clean, spacious and caring place for him. Just by switching his environment and the staff that actually does things with their residents, his overall well being has improved rapidly! His specialists have seen nothing but positive results in his health to include his diet. Mariella of Grapevine's healthy & delicious diet plans for all their residents have made huge positive changes with his health. Their daily activities and outings are super fun and they always bring a medical staff member for extra support! He has been to more outings in less than 6 months than he has been at his last ALF in 2 years! The facility is super cozy, quant and beautiful. There's a courtyard with ducks, lots of birds and a koi pond. The environment is super clean and the quality of care for their residents is phenomenal! The facilities and staff are loving, fabulous and the price is very reasonable! THANK YOU!!! 5 STARS!!!!!

They care. My grand mother has been in this establishment for over 2 years now and I full heartedly…read moretrust the staff. Every time I come for a visit, I see the care and patience they have for each and every person in the facility. Food quality is excellent Hygiene is tended to Activities all throughout the day My favorite part of the whole facility is, the massive outdoor area the patients can go to any time of the day. Sitting right next to a large lake that I know helps with the overall morale. (Don't worry, it is completely gated all around, your loved one won't be in a situation that will bring worry) It's a great feeling knowing my grandmother is getting the care she deserves. Every dollar is worth that peace of mind.

My brothers and I moved mom from another facility on Precinct Line Road in Colleyville after many…read moreissues and finally, some real safety concerns. We were new to memory care because my dad was mom's caretaker until he passed away suddenly, so we had no idea was was good or bad or right or wrong with memory care. Let me just say...facility on Precinct Line Road in Colleyville, Bad! Silverado Southlake, Good! We moved mom to Southlake in January 2018. As with most Alzheimer's patients, mom has declined in the last year. I've had at least quarterly care plan meetings with the staff and they are always tweaking her care. The staff always calls me to remind me its time and schedule the meeting. I usually drop in unannounced and always find the staff engaged. The residents seem to have full days and the staff tries to engage the residents with activities. Mom doesn't know me any more, but just last week, on a Saturday, they had a fellow with a guitar singing old songs. Those residents, including my mom, where sitting in a circle singing along to those tunes. I sat down with her and watched the response. She knew those songs but not me :-) I have found the staff to be very good, when compared with my previous experience. Is it perfect? No. It wouldn't be perfect if you had your loved one in your home. Is the care exceptional? Yes! There has been some turnover of staff, but that seems to be the norm in the industry. It is a tough business. In my view, the residents receive excellent care. The communications are excellent. If something happens, like a fall, which will happen, they are on the phone as soon as it is discovered, even if its in the middle of the night. Frankly, after getting involved in a family council with the other facility, I have come to learn that some people complain no matter what. Most of the complainers aren't interested in problem solving. Most of the folks that complained the most were on their fifth or sixth facility. At some point, you gotta ask yourself...what is the constant denominator? In summary, I love Silverado Southlake and the staff. I could not bring my mother to my home and care for her better. She is always clean, and mostly happy, considering she has a 60 second memory loop. The staff seem to really care about taking care of these vulnerable people and in my view, provide the best care available.