I have been going to this check cashing place at 172nd St. Saint Nicholas Avenue, but I am not that…read moresatisfied with their service at all.
Charge = 1.75% as of June 1, 2008.
They are all rude people and I guess they assume that everyone is uneducated, and don't know better. These people do not believe in COURTESY and CUSTOMER SERVICE.
Many of us know exactly how we want our cash. Let it be all $50s, all $100s or whatever, but these people don't even ask you HOW YOU WANT YOUR CASH. And whenever you tell them, they just try to give you the money HOWEVER THEY wish, NOT how you want it. Usually, you must repeat your request of HOW you want your money. They must think that everyone is just ignorant and not worth paying a little respect to. It is ridiculous, and feels very GHETTO.
It does not have the feel of a banking business because of the lack of courtesy. It feels like they just have all the $100 bills in a safe to adore them and just worship them, because they sure don't want to hand it to you.
I live in the area, and I am ashamed that my people cannot be courteous and treat all customers with respect and courtesy.
The only reason that I am seeking their service is because at the time, I have no checking account. But I will be looking for a better place to do my business, and leave them with their own ghetto treatment.
Everyone should teach them that we all need respect and customer service. Ask them to give you your cash how you want it. Maybe they will learn from us (the customers).
Castle Check at Saint Nicholas Ave & 172nd ST. need a crash course on ((Customer Service and Courtesy)).
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He utilizado este lugar de cambiar cheques localizado en la 172 St. y Saint Nicholas Avenue, pero no estoy satisfecho con el servicio que ofrecen.
Cargo (fee) = 1.75% desde June 1, 2008.
Todos los cajeros son jentes rudas y parece ser que cren que todos los clientes no tienen educacion alguna o no saben del todo nada. Los empleados no creen en CORTESIA y SERVICIO AL CLIENTE.
Muchos de nosotros sabemos lo que queremos, y como queremos nuestro dinero en effectivo al cambiar un cheque. Sea que querramos todas los billetes de $50, o todas de $100, de hecho que sea a nuestro gusto. Pero estos cajeros, ni siquiera se ocupan de preguntar come quieres tu dinero al cambiar un cheque. Y aun asi, al tu decirle como lo quieres, estos cajeros te ignoran y te dan tu dinero como a ELLOS le PARECE. Usualmente debes de repetirle como quieres tu dinero, y si tienes suerte alguna, tal vez se ocupan de darte tu dinero como lo pidas.
No parece un lugar de banca, por la falta de cortesia. Tal parece que tienen todas las papeletas de $100 encerradas en una caja fuerte solo para adorarlas, porque en realidad no quieren darselas a los clientes.
Ellos deben de pensar que todos sus clientes son idiotas, etupidos, o burros. Es realmente ridiculo.
Yo vivo en el area, y me da pena y verguenza que mi gente actue asi en un establecimiento que se supone que es profesional.
Debemos exigir lo que queremos, y tal vez ensenarles que si somos civilizados y merecemos un buen SERVICIO AL CLIENTE y buena CORTESIA.
Castle Check en la calle Saint Nicholas Ave & 172 ST, necesita un cursillo de ((CORTESIA y SERVICIO AL CLIENTE)).
