Dr. Mortaji and his staff managed to get a cap on my kid's back tooth and extract two baby teeth…read morewithout nitrous or sedation and without my kid even realizing it! My 6 year old son has had severe dental anxiety. At our previous dentist we made two attempts to get that cap done. They put him on nitrous for the first try, and oral anesthesia on the second with three assistants holding him down. We were told that our only option would be to put him under general anesthesia. We decided to get a second opinion. Dr. Mortaji assessed my son's situation and administered treatment quickly and calmly. My kid was horrified when we arrived for the visit and calm when we left. I had to take him to the bathroom afterwards to show him that he lost his two bottom front incisors and had a cap put in! Best!

I would give this place zero stars if I could. This place is a dump. It is dirty and filled with…read moreidiots that have no idea what hand washing is or a sterile work area. The dentist is a complete jerk that hardly speaks English. He is rude and not comforting to children. My 8 year old daughter was so excited to show she had no cavities and he was rude and unprofessional. The dingbat dental assistant was also rude and did not know her head for a hole in the ground. Nightmare!! No wonder they do not like the parents to go back with their children. However, one older gal at the front desk was super friendly and welcoming, other front desk lady did not want to set down the morning paper to check my daughter in for her appointment or get us paperwork. What a slob!

This place is by far the best pediatric dental place we have been too. Dr. Hatch is amazing with…read morekids and my kids love coming to the dentist because of how well he is with them

Dr Hatch and his team are a step above the rest!! My family recently moved here from out of state…read moreand my son was having severe tooth pain. Dr Hatch saw us immediately. We had to return multiple times within the month due to my son's dental work. He loved coming! The office environment is very welcoming, modern, clean and child friendly. Complete with books and apps loaded on iPads for the children to look forward to waiting at the dentist! When the child is having their cleaning or dental work they can choose a show from Netflix and watch the tv above them mounted on the ceiling with their own wireless headphones! Then before they leave they get a baloon which makes everything better . Their entire staff impressed me and the environment calmed my mommy nerves. So Thankful to have found Mountainview Pedistric Dentistry!

Great customer service and dentist office for kids they get you seen as soon as possible they have…read morea great play area to keeps kids distracted while they are waiting...thanks for getting my son frankie's surgery scheduled asap dentist was great and lovelace westside hospital is a great choice to work with...

this is the second time i've been rescheduled for a appointment and when i show up for the new date…read morethey give me they have no idea who scheduled the date these people need to know what there doing at the front desk! this has interfered with my job now and taking my kid into school later and by them speaking spanish thinking i don't know what there saying they are wrong that was my first language they are rude and i will be changing dentist i've not had so much trouble with appointments at anytime with other dental places except this one !! i am very upset with this place they have another dental place on san pedro i changed to this one because it was closer now i regret driving the distance because of the trouble i've had with this place i'll drive the distance to another place

I can't thank the team at this pediatric dental office enough for the care they showed my son…read moretoday. He had been in so much pain from a tooth that he wasn't eating well. While I understand schedules can be busy, I was discouraged to hear the next available appointment was in September for a child in pain. Thankfully, three incredible team members Jodeca (sorry i didn't get your spelling) Evan and Jessica went above and beyond to make sure my son was seen the same day. Their compassion, teamwork, and willingness to help made all the difference. They didn't just treat his tooth, they treated us with kindness, empathy, and genuine care. Thank you for reminding me that there are still healthcare professionals who truly put patients first. I am beyond grateful for everything you did today. The only area I hope to see improved is appointment availability for children experiencing urgent dental pain. Other than that, the care we received was exceptional. With gratitude, A very thankful mom.

This place was better in the past. There is terrible communication when calling to schedule or…read morereschedule. Their calls are now being forwarded to a call center which seems to be out of state or out of the country. Additionally, there is no communication about which building the appointment will be in (there are two building side by side, one is ortho and one is general dentistry). There is over-communication about appointment reminders. We don't need a text or two every day for a week leading up the appointment. Front desk staff were rude, seemed to have their jobs. They were not friendly nor welcoming. I found them to be loud with patient information making HIPAA violations during our wait in the lobby. The wait time once checked in was long as well considering how empty the building was. We are disappointed with our most recent experience. The customer service has unfortunately plummeted.

Dr. Peck is my dentist. I really like to go see him. He had to fix several of my teeth, and he is…read morealways friendly and nice to me. I liked that I got to pick a movie to watch while Dr. Peck and his helpers worked on my teeth. Dr. Peck, you are a very nice and good dentist! From J. 7 years old Dr. Peck and his staff have been friendly, caring, and professional in all our dealings with them over the past 3 years. Dr. Peck is wonderful with children, taking an interest in them, explaining what he's doing in an appropriate and understandable way to them, and calmly providing treatment. His staff have all been friendly and professional as well. During our last appointment, we observed Dr. Peck and his staff working with a very difficult patient situation. Both Dr. Peck and all his staff handled the difficult and frustrating situation in a professional, calm, kind, respectful way. I was highly impressed. As I have experience working in both a medical-outpatient-clinic setting and an inpatient setting, I understand very well that for staff to handle these types of difficult situations with professionalism and in a calm, respectful, caring way is difficult and a testament of the quality and character of these people. They all did an excellent job handling the situation. Thank you for providing excellent care, professional treatment, and for making a visit to the dentist so enjoyable that my children are always excited when they are due for another cleaning! (They are even excited to go to an appointment when they need to have Dr. Peck fix a spot on a tooth that the "sugar bugs" got to!). ~J.'s Mom

This dentists at this office are great. My kids have been going to this office for years. However,…read morelast year I was billed an incorrect amount, and it was billed to my FSA card. The office staff that did the billing texted a receipt to me, which upon review was incorrect. She overbilled me by almost $140. Anyone with an FSA knows that they won't even accept an incorrect amount. I tried four different times to get this corrected because all they needed to do was issue a refund for the portion that was incorrect or provide a revised receipt about why the original amount was correct. The office manager never returned my calls, they never responded to emails, and quite frankly I don't want to go in there after all this because they are so unprofessional. So disappointing after all these years of being loyal patients of this office.

Such a fantastic office to take your kiddos! Dentist visit is potentially traumatic event but…read morethese friendly people at Sandia Pediatric Dentistry makes a check up a visit my baby looks forward to! They welcome you with nice kid welcoming space with games and movies in the waiting area. Super high tech recliner seats with choice of movies while getting treated helps to relax any jitters and/or nerves. The x-ray is also super high tech and QUICK so the images show in a matter of seconds on their computer. The whole team of staff from receptionist to dental hygienist to the dentist himself ( just FYI) are so good with the kids!! You won't be disappointed especially if you or your kids are nervous about dentist visit!!

Update: I'm still brining both of my kids to this dentist's office and we love it. Seriously, my…read morekids (5&8 years old) get excited to go to the dentist. They always see both kids together and let my kids look at their x-rays. The first time kid #2 got a checkup the dentist knelt down and let the kid stay in the stroller during the exam. They used to let both kids sit together in the exam chair. You can't get a better pediatric dentist's office.

I am very satisfied with the complex service I received on various occasions from Dr. John Noyes…read more The support techs and administrative staff are always very polite and skilled, and explain in simple detail procedures and costs available. I high recommend this dental office to anyone.

Once a Great Dental Clinic, Now Deeply Disappointing…read more My family has been patients at Family Dental for just over a year. Early on, they earned our trust--they offered appointments that worked for two working parents of three children, and even coordinated back-to-back bookings. The office felt genuinely family-friendly and accommodating. Unfortunately, starting early this year, things took a troubling turn. During a February checkup, two of my children were told they needed multiple procedures: fillings, extractions, and even a crown. I requested to book those immediately but was told they needed to confirm insurance first. I waited over 20 minutes at the desk only to be told they'd call me later with a quote. That call never came. When I followed up, I encountered concerning service. The representative--who I believe is the office manager--was dismissive and twice placed the phone down instead of properly placing me on hold, letting me overhear unrelated conversations with other staff. She repeatedly asked if I was "okay" with the cost, despite me clearly stating it wasn't a problem. Her tone and insistence left me feeling judged, as though I couldn't afford the treatment or didn't understand her explanation. At our next visit, we arrived early for our 1:00 pm appointment and waited nearly five minutes before anyone acknowledged us, despite five staff members being present--including the office manager. When I asked about reimbursement if services weren't received, the response insinuated that I didn't want to pay rather than simply providing clarity. My 8-year-old was especially nervous, and while one kind dental assistant allowed me to accompany her briefly to offer comfort, I was shocked by what my daughter shared afterward. She said the dentist told her the assistant couldn't stay because she had "wasted her time." That's not how you speak to a scared child. To make matters worse, I was nearly charged for an extraction that wasn't performed--only numbing was done. When I tried to clarify at checkout, the office manager repeatedly interrupted me and made it clear she didn't want a conversation. She finally said she'd check with someone "higher up," but I could hear her loud phone conversation where she misrepresented me as refusing to pay for services my child "received." That, on top of everything else--including my daughter saying the dentist was "mean"--solidified our decision: this most recent visit was our last. I understand staffing issues happen, but that doesn't excuse lack of empathy, poor communication, and dismissive treatment. A pediatric-friendly clinic should prioritize kindness and clarity, not frustration and judgment.

I love this office and staff, they truly cater to kids. They make the visit fun, professional and…read moreefficient. My kids are treated with respect and told exactly what is going to happen. My kids have had routine checkups, fillings and extractions, all were explained clearly and I was able to join them in the treatment room if needed.

Dr. Tasker is amazing. Our children are at ease with him, and he genuinely cares about his…read morepatients. We had a less than satisfactory experience with his staff, but Dr. Tasker made sure to reach out, apologize, and go the extra mile to make sure we were heard, felt valued, and knew that his practice is "a people over policy" business. Not only a phenomenal dentist, but truly a good person.

We recently started using Dr Gary Meckler as our childrens dentist when we moved to Albuquerque in…read moreJune 2014 upon the recommendation of friends. I have 3 children age 8 (twins) and 23months old and all 3 of them really like Dr Meckler. Unfortunately due to a condition my twins were born with on there enamel they have had to have crowns fitted on all of there molars and Dr Gary has been great he is reassuring to both my self and the children and accommodating I really cant say enough good things about the experiences my children have had so far. The front staff are wonderful you are greeted with a smile and they do there best to try and accomodate your schedule while booking appointments. I highly recommend Dr Gary and his staff for any dental needs your child may have.

What can I say, my children have been going here since their first teeth came out and both of the…read moreMecklers were dentists. The dentistry is one of the Premier places here in Albuquerque, the staff have always been the most patient and friendly people and they will put your children at ease. Out of the 14+ years I've only seen nervous children a couple of times and that was because it was their first time. Dr Meckler knows your child and always is able to relate to them and talk. My children amd I are very happy to have such good people here. I have recommended this office to friends and they are also very satisfied.