We suffered a catastrophic pipe burst in our Mill Valley home. The carrier sent in their Emergency Service vendor and a Consulting Contractor to stop damages, dry out the home and evaluate the rebuild costs. The insurance evaluation and payments we received were insufficient to do the repair work. In fact, the insurance contractor did not want to do the work for their estimate. Months passed with no re-evaluation. The carrier was not budging. We needed assistance to get the insurance company and their vendors to correct the scope and cost of repairs. We reached out to SunPoint Public Adjuster for help. Boy did they help! Jim Bledsoe assembled and led the SunPoint Team. His high energy, strong communication skills and leadership were instrumental in engaging the carrier and vendors. We had many technical experts from SunPoint including Megan Neal. Megan did a fantastic job of working with us on documenting and itemizing the non-salvage contents loss - that was an issue we had not yet addressed. SunPoint worked diligently to document and support the increased scope and cost of damages that existed to our home. Also, instead of getting thrown out of our rental apartment, Jim was able to negotiate an extension that included a cost of living increase for the landlord. The carrier agreed with this adjustment - something we tried to get through but could not get the carrier to do on our own. Thank you Sunpoint, Jim Bledsoe and team. We were able to secure contractors based on the updated evaluations and are now are back in our home! We highly recommend retaining SunPoint. SunPoint was hired late in the process, yet still successfully got the revisions we needed. I recommend hiring SunPoint immediately after sustaining a loss - it will save you time, reduce stress and get the proper settlement that allows you to get back to pre-loss condition. read more