I had an appointment scheduled 30 days in advance. They rescheduled my appointment the day of…read moreminutes before they wanted me to be there. I just canceled it because I can't just up and leave work whenever they decide they want to see me.

Stay away from this place of business!!!! You will be robbed!!! They do not properly inform…read morepatients of the procedure to be performed or the cost associated with it!! Never received any bill or documentation via mail!! Only a text about a large balance due the day before my LAST SCHEDULED APPOINTMENT!!! THEY WONT BILL NOTHING ELSE!! RUDE STAFF BILLING THE WRONG INSURANCE FOR ONE STUPID!!!!

Extremely Rude staff and they lie about insurance. Doctor is not good at all. Will NEVER return…read more Avoid this shady place at all costs!!!

Dr Chrisman is awesome the staff is awesome they treat you with respect highly recommendedread more

Had a root canal dome by Dr. Cosby. He was really cool and his style really put my nerves to ease…read more I got in pretty quick after telling them I was in pain. He did a great job and I had no pain afterwords. My regular dentist recommended another oral surgeon but after calling around I found his office wanted nearly $400 more than Dr. Cosby.

My regular dentist said I needed a periodontal Dr for lanap treatment. He knows I do not respond to…read morenumbing shots and sends me to oral surgeon for any major work. I called every periodontist to find I.V. surgery or a twightlight sedation. Leza, at the Dr McDougald's office said, "The Dr. gives you enough valium you won't know what's going on." So, I made the appointment. When I arrived, Leza was there eating her lunch in front of us (it was after 2 p.m.)and we got everything started in a timely manner, x-rays, paperwork. When I went in back with Dr. she was going to start procedure with regular numbing shots. When I said, I was told when I made the appointment that you would have me in a twightlight sedation before procedure, she said she doesn't do that. The Dr treated me like all I was after was drugs. I left. Ended up in E.R. with very bad abscess before I could get to another periodontal office. Found Dr. Lester in Jackson Mississippi, MPSG, who has no problem with my particular problem. And, did outstanding work. He said he has patients who don't respond to regular numbing. Staff was informed and professional. Dr McDougald's office still billed my insurance for work they did not do, told me things that just weren't true to get me there, knowing full well they didn't offer services me and my regular dentist know I needed. So far, I have an e.r. bill. Fun fun. Had to rent a car to go to Jxn for a proper procedure and all the expense of a road trip. Days missed from work and all around stress this entire mess Dr McDougald and Leza have caused me and my family. When on phone to Leza a month after initial appointment, first she said she hasn't billed insurance and she would hold it if I was going to pay it myself, without insurance, but she billed my insurance company days after my appointment. Now, my insurance won't pay for the second and last $1200.00 procedure because Dr McDougald's office charged me for exam that I never would have had, if the receptionist had been honest with me in the first place. I would not recommend this office to anyone. Ever.

First off, I don't know how this place doesn't have more reviews on here. This has been one of the…read morebest dentists I've ever been to. The ladies in the front are beyond helpful and kind. I believe I saw Baxter as my actual dentist and she was amazing. She communicated everything she was doing. I went here with a chipped tooth (an emergency but not an emergency) and they got me in literally the next morning (thought I was going to have to wait days to a week). I will be recommending this dentist to everyone I know here in Tupelo.

Dr. Baxter, Madison and Zee are the Best! I called and talked to Zee about a same day crown and she…read moregave me all the information I needed and set me up an appointment to come in to see Dr. Baxter. The day of my appointment Zee was the first person I came in contact with and she was so nice. Madison called me back and was by my side through the whole process and made me feel like I was family even though I had never been there before. Dr. Baxter reassured me everything was going to be fine and they were going to be able to help me. I am a cancer survivor and I can't afford to get any kind of infection in my body as I have a low immune system. The day of the appointment for the crown everyone was so nice and knew me by name the minute I walked in like I had been their patient for years and I had only been the one time. The same day crown process went very well and I am so pleased with the service I received at Main Street Family Dentistry. Thank You Main Street Family Dentistry! D. Hill New Albany MS